Client Consulting Manager - Risk Advisory

The Client Consulting Manager - Risk Advisory at Visa is responsible for leading and executing Risk Consulting engagements across the GCC and NALP regions. This includes managing bespoke projects related to credit strategy and fraud review, as well as implementing innovative solutions like dashboards for different clients including banks and merchants. Additionally, this role supports team members by providing subject-matter expertise and is actively involved in business development tasks such as sourcing deals and preparing proposals.

To succeed as a Client Consulting Manager - Risk Advisory at Visa, candidates should have at least 5 years of experience in consulting or practice within Consumer Banking and Financial Services, preferably in a top-tier consulting firm. Experience in Risk Management, including areas like Enterprise Risk and Anti-Money Laundering, is highly desirable. Strong communication, analytical skills, and proficiency in Microsoft PowerPoint and Excel are also crucial for this role.

The Client Consulting Manager - Risk Advisory position at Visa is designed as a hybrid role, allowing employees to split their time between remote work and the office. Generally, employees are expected to work from the office 2-3 days a week, based on collaboration and business needs, while maintaining an overall presence in line with the organization's expectations, aiming for at least 50% time in the office over a typical work schedule.

Essential skills for the Client Consulting Manager - Risk Advisory include strong problem-solving capabilities and proven project management skills. Candidates should demonstrate the ability to manage multiple projects efficiently while delivering high-quality results on time. Furthermore, good communication and presentation skills, both written and verbal, are vital for effectively conveying complex concepts to clients and stakeholders. A result-oriented and proactive mindset is also essential for generating significant impact.

At Visa, the company culture is driven by its commitment to innovation and inclusivity in the payments industry. Candidates can expect a collaborative work environment where teamwork and diverse perspectives are highly valued. Visa encourages professional growth through various learning opportunities, ensuring employees are empowered to uplift themselves and others. With a purpose-driven mission, employees are motivated to connect with clients in meaningful ways, enabling everyone to thrive.

When answering this question, highlight specific experiences you've had within Risk Management. Discuss projects where you've implemented solutions like anti-fraud measures or credit evaluations, and mention the methodologies used to ensure project success.

Provide insights into your project management style, mentioning tools or frameworks you've utilized. Discuss your experience with multi-tasking, meeting deadlines, and leading teams, giving examples of successful project outcomes.

Explain your approach to building strong client relationships, including effective communication, understanding client needs, and providing tailored solutions that address their challenges. Use examples that showcase successful partnerships you've established.

Demonstrate your proactive approach to professional development by mentioning specific resources you follow, such as industry publications, webinars, or networking events that enhance your understanding of payment innovations and challenges.

When answering, recount a specific project where you encountered difficulties. Discuss the challenges faced, the steps you took to address them, and how your leadership contributed to a successful resolution of the project.

Share your methods for prioritizing tasks, such as using project management tools or frameworks. Emphasize your ability to adapt and reassess priorities based on changing client needs or project demands.

Describe your background in creating presentations for senior executives, including how you gather and synthesize data to build compelling narratives. Provide examples of past projects where your presentations played a key role.

A compelling response will include a specific example where your analytical skills led to a key insight that resolved a challenge for a client. Discuss the issue, your analysis process, and the outcome.

Address this by showing your willingness to embrace feedback as a valuable tool for growth. Share a specific instance where you received constructive criticism and how you adjusted your approach based on that feedback.

Convey your passion for risk management and how it aligns with Visa's mission. Discuss the importance of securing payment processes and the impact that well-managed risk can have on clients and their consumers.