Director, Account Executive - job 15 of 39

As a Director, Account Executive at Visa, you will be responsible for developing strategies to drive sales, retaining payment volume, and enhancing revenue across Community issuing financial institutions. Your role will involve engaging clients while understanding their business needs to bring them effective solutions, managing the pipeline, and executing ambitious quotas. Additionally, you will represent Visa in various industry meetings and trade shows, further boosting the company's visibility and thought leadership in the market.

To succeed as a Director, Account Executive at Visa, candidates should possess robust experience in sales and business development, preferably within the payments ecosystem. An established record of exceeding sales goals, as well as the ability to engage in complex negotiations and relationship management with banking and credit union executives, is essential. Familiarity with CRM systems, strong communication skills, and a strategic mindset to identify market opportunities are also important qualifications for this role.

This Director, Account Executive position at Visa is fully remote, meaning you won’t need to work from a specific office location. However, there may be occasions where you’ll be required to be present at a Visa office, generally with advance notice. This flexibility allows you to work from wherever you feel most productive while still having access to necessary resources and collaboration opportunities when needed.

Successful Directors, Account Executives at Visa should excel in strategic thinking and pipeline management. Strong negotiation and relationship-building skills are crucial, as you’ll need to articulate Visa's value to various stakeholders effectively. An understanding of the competitive landscape, coupled with a knack for innovation in client strategy, will help you position Visa as a market leader. Also, mastery of CRM tools is essential for tracking progress and managing accounts efficiently.

A Director, Account Executive at Visa plays a pivotal role in driving the company’s business goals by fostering client relationships, devising strategic plans, and identifying growth opportunities. The successful execution of your responsibilities contributes to maintaining Visa’s position as a leader in the electronic payments landscape while ensuring the needs of financial institutions are met effectively. Your efforts in sales and client engagement can have a direct impact on Visa’s revenue and market expansion.

To build strong relationships with clients, I focus on understanding their unique business needs and challenges. Establishing trust is paramount, so I prioritize open communication and regularly check in with them to show that I value their needs. I also share insights and resources that can help them succeed, demonstrating Visa's commitment to their growth.

In my previous roles, I have engaged in complex contract negotiations where clarity and mutual understanding were crucial. I begin negotiations by fully understanding the client's needs and objectives, allowing me to present solutions that align with both parties. Maintaining a collaborative tone is essential to secure contracts that satisfy everyone involved.

Identifying new business opportunities starts with conducting thorough market research and analyzing current trends. I engage proactively with clients to understand their evolving needs and leverage strategic insights to tailor our offerings. Networking within industry associations can also provide valuable leads and insights into emerging opportunities.

To manage my sales pipeline effectively, I leverage CRM tools to track leads, assess the status of each account, and prioritize my actions accordingly. I set specific milestones and regularly review my progress, adjusting my strategies as needed to ensure I stay on track to exceed quotas.

Teamwork is crucial in achieving sales goals as it fosters shared insights and collaborative efforts. I believe in leveraging each team member’s strengths, whether in marketing, customer service, or strategy, to achieve our broader objectives. Effective collaboration often leads to innovative solutions that can enhance client engagement.

Staying informed about market trends requires a commitment to continuous learning. I regularly read industry publications, participate in webinars, and attend trade shows that focus on the payments ecosystem. Engaging with industry experts and thought leaders also provides valuable perspectives that can influence my strategies.

In my previous position, I exceeded my sales targets by 150% over two quarters by implementing a combination of targeted outreach and personalized client engagement strategies. I conducted in-depth market analysis to recognize emerging trends and created tailored pitches that directly addressed those insights, which resonated with prospective clients.

As a passionate advocate for the payments industry, my approach to thought leadership includes sharing insights through articles and active participation in discussions at industry conferences. I aim to provide valuable perspectives that can benefit peers while positioning myself and Visa as industry leaders in innovation and strategy.

To evaluate the success of client relationships, I rely on several key performance indicators such as client satisfaction surveys, retention rates, and revenue growth from those accounts. Regular communication with clients helps me gather feedback directly, allowing me to adapt and ensure their needs are consistently met.

Prioritizing tasks in a fast-paced environment comes down to assessing urgency and importance. I maintain a structured to-do list and allocate specific time blocks to focus on high-impact activities. Using tools to track deadlines and setting clear objectives helps me navigate competing priorities effectively.