Director, Revenue and Billing Systems - job 6 of 20

As the Director, Revenue and Billing Systems at Visa, you will lead the development and execution of major initiatives in the finance revenue space. Your responsibilities include translating the finance vision into a robust technology architecture, managing system requirements, conducting user acceptance testing, and ensuring successful client adoption by collaborating closely with IT and other stakeholders.

To qualify for the Director, Revenue and Billing Systems position at Visa, candidates should have significant experience managing large-scale, complex global transformations in finance, demonstrated strategic thinking abilities, and a proven track record of influencing in a matrixed environment. Strong familiarity with agile methodologies, particularly using Jira, is also crucial for this role.

The hybrid work model for the Director, Revenue and Billing Systems at Visa entails working 2-3 days a week in the office, as determined by leadership, with the remainder of the time working remotely. This flexible arrangement is designed to enhance collaboration while accommodating personal and business needs.

The work culture for the Director, Revenue and Billing Systems at Visa is one of collaboration, innovation, and inclusivity. You will work closely with diverse teams, leveraging subject matter expertise while fostering relationships that enable you to influence decisions and drive meaningful change throughout the organization.

In the role of Director, Revenue and Billing Systems, you will significantly impact Visa's Finance Technology modernization by shaping the strategic direction of finance systems, streamlining operations, and ensuring that the technology meets the evolving needs of the business, ultimately facilitating sustained growth and improved performance.

When answering this question, focus on specific projects you've led, the challenges faced, and the outcomes achieved. Highlight your ability to coordinate with various teams, manage resources, and deliver results that align with the organization's objectives, emphasizing your role as a change agent.

To address this question, explain your approach to priority setting based on urgency, impact, and strategic alignment. Mention specific tools or frameworks you use, as well as how you adapt to shifting priorities while maintaining clear communication with stakeholders.

In your response, discuss proactive communication methods, regular check-ins, and how you build rapport with colleagues in different departments. Highlight your ability to understand diverse perspectives and facilitate meetings or workshops that encourage cross-departmental collaboration.

Answer this question by outlining your risk management process, including how you identify, assess, and prioritize risks. Provide examples of successful mitigation strategies you've implemented in prior roles and the importance of transparent communication with stakeholders.

When responding, share a specific situation where you used data, presentations, or relationship-building skills to sway opinions or gain support from stakeholders. Emphasize the importance of using facts and collaboration to achieve successful outcomes.

Discuss key performance indicators such as system uptime, user satisfaction, processing times, and accuracy. Share how you analyze these metrics to drive improvements and your experience in leveraging data to inform decision-making.

Your answer should include strategies such as user training sessions, involving users in the development process, providing ongoing support, and collecting feedback. Emphasize the importance of continuous engagement to build user trust and ensure system effectiveness.

Explain how you incorporate agile principles in your project management, focusing on flexibility, iterative development, and regular feedback. Provide an example of how using agile has led to better project outcomes in your previous experiences.

In your response, emphasize your ability to break down complex concepts into simpler terms and use visual aids or relatable analogies. Share an example where your approach led to clarity and facilitated productive discussions or decision-making.

Discuss emerging trends such as automation, artificial intelligence, and data analytics in finance technology. Share your vision of how these advancements can optimize efficiency and enhance strategic decision-making for organizations like Visa, emphasizing the importance of adaptability.