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Director, Risk Business Partner, Issuing Solutions - job 17 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

Join Visa as the Director, Risk Business Partner for Issuing Solutions in San Francisco, where you will play a pivotal role in managing and enhancing our risk management capability. As part of the Product and Payment Services Risk (PPSR) organization, you’ll oversee critical business units like Issuing Solutions, driving initiatives to identify, assess, and mitigate potential risks while partnering with product teams to strengthen our risk management practices. You'll lead a dynamic team, embedding yourself within our business units to clearly communicate key risks to the senior management team, and deliver constructive insights that not only challenge the status quo but also help drive necessary actions for risk mitigation. With your strategic understanding of the payments industry, you will be an essential partner to various teams, from Client Services to Technology, monitoring compliance with Visa’s Risk Management Frameworks and ensuring alignment with our risk appetite. Your leadership will foster a culture of Risk Management, empowering teams with effective tools and practices, and actively participating in key strategic initiatives that require your expertise in assessing and mitigating risks. This hybrid position offers flexibility, with in-office days determined by the hiring manager as you help steer Visa towards safer, more resilient operations.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the core responsibilities of the Director, Risk Business Partner position at Visa?

As the Director, Risk Business Partner at Visa, your core responsibilities include overseeing risk management capabilities within Issuing Solutions, working closely with product teams to identify and mitigate risks, and ensuring compliance with Visa’s Risk Management Frameworks. You'll lead a team, providing guidance on incorporating lifecycle risk management practices, communicating risks to senior management, and monitoring risk mitigation measures across the business.

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What qualifications are required for the Director, Risk Business Partner role at Visa?

To excel as the Director, Risk Business Partner at Visa, candidates should possess a strong background in risk management within the payments industry, demonstrated leadership experience, and the ability to collaborate effectively with diverse teams. A strategic mindset is important, along with proven skills in risk assessment and mitigation practices. Strong communication and interpersonal skills are necessary to engage with senior management and external partners.

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How does the Director, Risk Business Partner at Visa contribute to compliance and risk management?

In the role of Director, Risk Business Partner at Visa, you will drive compliance with key risk programs and instill a risk management culture within the organization. This involves leading initiatives like New Business Initiative Assessments and working to develop robust risk oversight practices. Your leadership is critical in ensuring that mitigating measures are effectively implemented, thereby protecting both the business and the wider Visa enterprise.

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What skills are necessary for success in the Director, Risk Business Partner position at Visa?

Successful candidates for the Director, Risk Business Partner role at Visa should have excellent analytical skills for risk assessment, strong leadership capabilities to guide teams, and the ability to communicate complex risk information clearly. Additionally, knowledge of Visa’s risk frameworks and the ability to foster partnerships across various departments are essential for driving effective risk management strategies.

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What is the impact of the Director, Risk Business Partner on Visa’s strategic objectives?

The Director, Risk Business Partner at Visa plays a significant role in aligning risk management practices with the company’s strategic objectives. By effectively identifying, assessing, and communicating risks, you help to ensure that the company can pursue its goals while maintaining a strong risk profile. Your efforts directly contribute to enhancing the overall resilience of Visa as a leader in the payments industry.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
What strategies do you use to identify and assess risks in payment solutions?

When identifying and assessing risks in payment solutions, I prioritize a collaborative approach, engaging various stakeholders to gather diverse insights. I leverage both quantitative and qualitative analysis, utilizing risk assessment tools and methodologies to effectively evaluate risk exposure. Regular training sessions with teams also help embed a risk-aware culture, ensuring everyone is vigilant.

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Can you give an example of how you successfully mitigated a risk in your previous role?

In my previous role, we identified a significant operational risk related to a new product launch. I led a cross-functional team to conduct a thorough risk assessment, which highlighted several potential vulnerabilities. We implemented a robust monitoring system and revised our rollout process, reducing the risk significantly while maintaining project timelines and stakeholder confidence.

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How do you communicate complex risk findings to senior management?

To communicate complex risk findings to senior management effectively, I focus on clarity and relevance. I use straightforward language and visuals (like graphs or dashboards) to highlight key points, ensuring they grasp potential impacts quickly. I also emphasize actionable insights and recommendations to facilitate decision-making.

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What role does compliance play in risk management within Visa?

Compliance serves as a backbone in Visa's risk management strategy. It ensures that we adhere to regulatory requirements and internal policies, which helps in mitigating potential risks. By embedding compliance into all business processes, I create a culture that values risk awareness and accountable practices, ultimately enhancing the organization's integrity.

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Describe your experience in leading a risk management team.

In my experience leading a risk management team, I emphasize empowerment and collaboration. I create an inclusive environment where team members feel comfortable sharing their insights and challenges. Regular team engagements and clear role definitions help us align on objectives and collectively drive risk management initiatives while nurturing professional growth.

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How do you ensure the effectiveness of risk mitigation measures?

To ensure the efficacy of risk mitigation, I establish clear KPIs aligned with our risk management strategy, regularly review the implemented measures, and gather feedback from stakeholders. I conduct periodic audits and simulations to test controls, adjusting them based on the findings to ensure they remain effective in the dynamic payments landscape.

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What measures do you take to foster a risk-aware culture within an organization?

Fostering a risk-aware culture involves continuous education and communication. I conduct training sessions to enhance risk literacy, implement recognition programs for good risk practices, and maintain an open-door policy for risk discussions. By embedding risk management into everyday operations, I encourage a proactive approach towards risk.

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How do you stay updated on the latest trends in risk management?

I stay updated on the latest trends in risk management through continuous learning—subscribing to relevant journals, attending industry conferences, and participating in professional networks. Additionally, I regularly engage with thought leaders in the payments industry and invest time in studying emerging technologies that may impact risk.

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What impact do you believe risk management has on overall business strategy?

Risk management significantly influences overall business strategy by ensuring the organization can navigate uncertainties and seize opportunities with confidence. By aligning risk management with corporate objectives, it helps in resource allocation, strategic planning, and enhances stakeholder trust, ultimately driving sustainable growth.

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Can you describe your approach to risk reporting and documentation?

My approach to risk reporting and documentation focuses on clarity, accuracy, and timeliness. I ensure that risk reports are comprehensive yet concise, presenting key findings, trends, and recommendations efficiently. Utilizing technology for documentation management enables better tracking, and I always encourage feedback for continuous improvement.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9778 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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