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Director, Visa Consulting and Analytics, Tech Advisory Practice - job 19 of 20

Visa Consulting and Analytics, VCA, is the externally facing strategy consulting group of Visa.  We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.  Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.

As the Director, VCA, Tech Advisory Practice, you will be the General Manager responsible for growing a critical pillar focused on Technology Strategy and Implementation.  Technology Strategy enable clients to assess their current technical architecture, envision their future state, and clarify the roadmap to long term success.  Technology Implementation services build on the success of Technology Strategy engagements, equipping clients with the dev teams needed to bring their vision to life. 

You will be ultimately responsible for achieving quarterly and annual revenue targets.  You will ideate, develop, price, sell, and oversee the delivery of technology strategy and technology implementation services.  You are a natural in front of clients, including SVP plus leadership stakeholders, and can use that skill set to tailor new and existing services to meet their needs.  You are excited by the prospect of measuring your success through attainment of revenue growth targets.  You are sufficiently expert conversant in technical architecture, ideally within the context of banking and payments, to scope development efforts effectively with dev resources.

The successful candidate will be a seasoned consultant, entrepreneur, and general manager specialist who can partner across Visa client types.  The role will identify common client needs, develop offerings that leverage Visa extensive capabilities, subject matter expertise, and third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery.  The role will collaborate with a host of internal and external partners to develop, sell, and deliver solutions.  This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback, and ultimately close the sale.  The team member will be able to flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud and risk.     

For clarity, this leader will not be involved in the day to day of tech dev with clients.  Rather, this leader will engage at more of an executive steering committee level to ensure that delivery teams are scoped appropriately and are delivering against client goals and objectives, making any necessary course corrections.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, Visa Consulting and Analytics, Tech Advisory Practice , Visa

Join us at Visa as the Director of Visa Consulting and Analytics in our Tech Advisory Practice based in sunny Miami! As a part of our dynamic team, you'll play a pivotal role in growing our Technology Strategy and Implementation services, which are essential for helping our diverse clients successfully navigate the intricate landscape of the payment card industry. You'll be the go-to person for technology strategies, partnering with clients like financial institutions, fintechs, and merchants to examine their current technical architecture, envision their future state, and create actionable roadmaps for success. In this executive role, you’ll ideate, develop, and sell tailored technology solutions while overseeing their implementation, ensuring you hit those all-important revenue targets. Your exceptional client engagement skills will shine as you work closely with senior leadership, customizing offerings based on client feedback and expertly articulating our value proposition. This position requires a seasoned consultant with a strong background in banking and payments, and the ability to collaborate effectively with a variety of stakeholders across different sectors, from digital to fraud risk management. While you won’t be involved in daily tech development, your input will guide the steering committee towards delivering results that align with client goals. If you're looking for a hybrid workplace where you can make an impactful difference and thrive in a fast-paced environment, this role is for you!

Frequently Asked Questions (FAQs) for Director, Visa Consulting and Analytics, Tech Advisory Practice Role at Visa
What are the primary responsibilities of the Director, Visa Consulting and Analytics at Visa?

The primary responsibilities of the Director, Visa Consulting and Analytics at Visa include growing the Technology Strategy and Implementation services, engaging with senior client stakeholders, developing tailored solutions, achieving revenue growth targets, and overseeing the successful delivery of services. This role requires a deep understanding of technical architecture in banking and payments, ensuring that the solutions provided meet client needs effectively.

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What qualifications are needed for the Director, Visa Consulting and Analytics position?

To qualify for the Director, Visa Consulting and Analytics position at Visa, candidates should have extensive experience in strategy consulting, data analytics, and technical architecture within the payment industry. A strong entrepreneurial mindset, exceptional client engagement abilities, and a comprehensive understanding of fintech and payment systems are essential. Leadership skills to collaborate with various internal and external partners are also critical to succeed in this role.

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How does the Director, Visa Consulting and Analytics contribute to revenue growth at Visa?

The Director, Visa Consulting and Analytics contributes to revenue growth at Visa by crafting and selling technology strategies and implementation services aligned with client needs. By identifying common client challenges, developing customized offerings, and effectively pitching these solutions, this role plays a crucial part in closing sales and maintaining ongoing client relationships, ultimately driving revenue targets forward.

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What types of clients does the Director, Visa Consulting and Analytics work with?

The Director, Visa Consulting and Analytics works with a diverse range of clients in the payment card industry, including financial institutions, merchants, fintechs, acquirers, and payment processors. This role requires the ability to flexibly engage with various client stakeholders, from digital to marketing and risk management, to understand their needs and tailor the services accordingly.

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Is the position of Director, Visa Consulting and Analytics at Visa remote or in-person?

The position of Director, Visa Consulting and Analytics at Visa is a hybrid role, which means that while some days will require you to be in the office in Miami, the exact expectation for in-office days will be confirmed by your hiring manager. This setup allows for a blend of collaborative in-person work and flexible remote operations.

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Common Interview Questions for Director, Visa Consulting and Analytics, Tech Advisory Practice
Can you describe your experience with technology strategy in the payment industry as a Director, Visa Consulting and Analytics?

In your response, highlight specific instances where you've successfully developed and implemented technology strategies. Share how these strategies have helped clients enhance their performance and what methodologies you used to assess their technical architecture. Illustrate your understanding of trends in the payment industry that impact technology strategy.

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How do you tailor solutions to meet the unique needs of clients in your role as Director, Visa Consulting and Analytics?

To effectively tailor solutions, provide examples of how you gather client feedback, analyze their specific challenges, and customize offerings accordingly. Discuss any frameworks or approaches you've used that allow you to understand client needs deeply and align your recommendations with their goals.

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How do you measure success in your role as Director, Visa Consulting and Analytics?

Success as the Director, Visa Consulting and Analytics can be measured by the achievement of revenue targets, client satisfaction ratings, and the effectiveness of the technology strategies implemented. Be sure to mention any specific KPIs you focus on, such as growth in client engagement or successful project completion rates.

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What role does collaboration play in your work as Director, Visa Consulting and Analytics?

Collaboration is key in this role. Discuss how you partner with internal teams, external partners, and clients to develop and deliver solutions. Provide examples of successful collaborative projects and how these experiences have enhanced the outcomes for clients.

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How do you approach risk management in technology strategy as Director, Visa Consulting and Analytics?

In your answer, explain your approach to identifying potential risks in technology strategies. Share how you assess these risks and work with clients to implement mitigation plans while ensuring that their long-term goals are not compromised.

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What communication techniques do you employ when working with senior stakeholders?

Highlight your strategies for engaging with senior stakeholders, such as tailoring your messaging to resonate with their interests and concerns. Discuss any particular methods you use to present complex technical information in an easily digestible manner.

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How do you stay updated on industry trends in technology and payments?

Share your methods for staying informed about the latest trends, such as attending industry conferences, subscribing to relevant publications, or participating in professional networks. Explain how this knowledge influences your strategies and recommendations to clients.

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What techniques do you use to drive revenue growth as Director, Visa Consulting and Analytics?

Discuss the techniques you've employed in previous roles to drive revenue growth, including identifying upselling opportunities, developing innovative service offerings, and building strong relationships with clients to foster loyalty and repeat business.

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How would you evaluate the effectiveness of a technology implementation project?

In your answer, describe the metrics you would use to evaluate project effectiveness, such as performance against objectives, client satisfaction, and ROI on technology investments. Discuss how you use feedback to improve future projects and client offerings.

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How do you handle challenges that arise during technology strategy engagements?

Share your approach to problem-solving, focusing on your proactive strategies for addressing challenges. Provide examples of specific challenges you've encountered and how your leadership and experience contributed to successfully managing those situations.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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