Director, Workplace Technology Cloud Engineering - job 6 of 21

The Director of Workplace Technology Cloud Engineering at Visa is responsible for leading a team of cloud engineers and architects in the development of cloud solutions. Key responsibilities include overseeing resource allocation, managing project timelines, ensuring quality deliverables, and fostering a collaborative team environment. This role also involves managing various cloud engineering projects to deliver advanced cloud solutions, implementing Microsoft 365 and Azure technologies, and ensuring compliance and cybersecurity across cloud services.

To qualify for the Director of Workplace Technology Cloud Engineering role at Visa, candidates typically need a robust background in cloud technology, extensive experience in cloud strategy and deployment, and expertise in Microsoft Azure and Microsoft 365 services. A strong understanding of cybersecurity, compliance regulations, and team management is also essential. Leadership skills and the ability to align technical goals with business objectives will contribute to a successful application.

The Director of Workplace Technology Cloud Engineering contributes significantly by overseeing the development and implementation of innovative cloud solutions that enhance productivity and security across Visa’s infrastructure. Responsibilities include managing the migration process, ensuring minimal downtime, and maintaining the integrity of data during transitions. The director also plays a crucial role in fostering AI success and automating processes to improve efficiency within the team.

In the Director of Workplace Technology Cloud Engineering role at Visa, professionals utilize a variety of tools and technologies, including Microsoft 365, Azure, and BitTitan Corporate Cloud Migration tools. Additionally, familiarity with data governance solutions like Microsoft Purview and understanding of hybrid infrastructure setups, such as Active Directory Federation Services and Microsoft Entra Connect, is essential for successful performance.

The hybrid work model for the Director of Workplace Technology Cloud Engineering role at Visa entails a flexible work schedule, with the expectation of certain days spent in the office, as confirmed by the Hiring Manager. This model supports collaboration while allowing team members to work from home or other remote locations, promoting work-life balance and employee satisfaction.

When answering this question, highlight your leadership roles in cloud engineering, emphasizing your experience in team management and successful project execution. Discuss projects where you guided teams through challenging situations, fostering collaboration and innovation.

In response to this question, outline your strategies for developing and maintaining cybersecurity frameworks. Discuss compliance with industry regulations and your experience using specific tools to safeguard cloud environments, ensuring data integrity and user trust.

Describe your systematic approach to cloud migration, including planning and executing the transfer of data and applications. Highlight past experiences where you minimized downtime and ensured seamless transitions, mentioning any specific tools you employed.

Discuss the metrics you track to measure project success, which could include uptime metrics, customer satisfaction scores, and compliance rates. Emphasize how you apply these metrics to iterate and improve cloud solutions continually.

Share your methods for staying current, such as participating in industry conferences, following thought leaders, and engaging in professional communities. Mention how you apply this knowledge to benefit your team and organization.

Use the STAR technique (Situation, Task, Action, Result) to describe a challenging project. Focus on your leadership and problem-solving skills, illustrating how you navigated obstacles and achieved positive outcomes.

Emphasize the importance of user experience in adoption and usability. Describe how you’ve collaborated with cross-functional teams to ensure the user perspective is always considered in cloud solution design.

Discuss your strategies for establishing and maintaining positive relationships with vendors. Highlight your experience negotiating contracts and ensuring service levels are consistently met, thereby enhancing organizational performance.

When discussing conflict management, focus on your communication and mediation skills. Share examples of how you’ve facilitated discussions among team members to arrive at collaborative solutions.

In your answer, identify significant challenges like data privacy concerns, compliance with regulations, and rapid changes in technology. Discuss your approach to addressing these challenges and how you've been proactive in implementing solutions.