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Manager - job 14 of 22

Visa U.S.A. Inc., a Visa Inc. company, needs a Manager (multiple openings) in New York, NY to:

  • Support the Sales Enablement, business planning strategic initiatives of the North America (NA) Merchant Travel team.
  • Provide regular and ad hoc analytics and reporting support for travel client performance metrics and business development planning to expand client partnerships, drive sales and diversify revenue opportunities through client engagement.
  • Support sales/pipeline management reporting, including executive updates, weekly/quarterly tracking and annual goal progress.
  • Optimize and evolve in-house Salesforce Playbook management and coordination for the NA Merchant Travel team, aligning with the NA Merchant BPO team.
  • Coordinate and manage queries across Visa Dashboards to plan for current and potential client initiatives.
  • Build strong relationships with NA Merchant Travel AE leaders and influence decisions at the senior level. Collaborate with cross-functional teams, including Product, Analytics, Marketing, B2B,
  • Digital Partnerships, etc., to align on go-to-market and business development strategy for the Travel Vertical.
  • Collaborate with global and regional merchant strategy and solutions teams to share travel client best practices, analyses, and leverage product and analytic resources to drive efficiency and scalable results.
  • Develop rigorous research, competitive intelligence/monitoring, and travel industry landscape analyses to support vertical strategies.
  • Develop travel vertical and NA Merchant Sales & Acquiring (NA MS&A) learning channels that are both internal (to include weekly newsletters and quarterly learning series) and external (client webinar series, third-party industry conferences, etc.).
  • Support NA Merchant Travel vertical strategies, business development, and key initiatives.
  • Help manage the day-to-day project and team activities to meet project goals and timelines.
  • Understand travel client needs and industry trends, anticipate opportunities and challenges, collect and synthesize Account Executive feedback and recommend proactive measures to support accomplishing travel -vertical targets.
  • Support strategic framework and execution of key client and industry initiatives that influence internal decisions, and also directly support our clients.
  • Support content development for presentations / conferences / executive reviews/training documents.
  • Communicate recommendations in a clear, concise, and impactful way to senior level audience.
  • Support NA Travel Account Executives on client-facing initiatives and opportunities, on an ad hoc basis.
  • Develop and co-lead NA MS&A Client Engagement Strategy and cross-functional Initiatives including: developing foundational strategy, process guidelines, and framework for optimizing our NA MS&A client engagement activities, executing an insightful competitive landscape analysis, completing a cross-functional discovery analysis with relevant teams across Visa and synthesizing key opportunity insights, development of key metrics to measure client engagement strategy success, develop ROI measurement tools and value scoring of client engagement activities, developing a resource hub for our org including various toolkits, guidelines, and best practices, and launching a newly developed visual design strategy for NA MS&A.
  • Up to 15% domestic travel is required.
  • Position reports to the New York, New York office and may allow for partial telecommuting.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Visa

Are you ready to take on a pivotal role at Visa U.S.A. Inc. as a Manager in New York, NY? We're looking for innovative leaders to support our North America Merchant Travel team. In this position, you'll be diving deep into supporting Sales Enablement and strategic initiatives, analyzing performance metrics, and expanding client partnerships to drive sales effectively. With your keen analytical mind, you’ll provide essential reporting to aid business development planning, ensuring we stay ahead of the game in the travel vertical. Collaboration is key, as you'll work closely with teams across Product, Marketing, and Analytics to craft powerful go-to-market strategies. You’ll also be responsible for enhancing our use of Salesforce Playbook management, optimizing dashboards for current and potential client initiatives. Your ability to build strong relationships with leaders will influence decision-making at the senior level, while your insights on market trends will inform our strategic actions. With responsibilities like developing learning channels, managing project timelines, and synthesizing client feedback, your impact will be felt throughout Visa. You won’t just be crunching numbers; you’ll be crafting clear, actionable recommendations for executives. Get ready to influence key initiatives and make a mark on our clients' success—all with the support of a dynamic team eager to innovate and grow. Join us for an opportunity that not only shapes your career but also influences the travel industry's future. Up to 15% domestic travel is expected, with flexible options to telecommute.

Frequently Asked Questions (FAQs) for Manager Role at Visa
What are the main responsibilities of a Manager at Visa U.S.A. Inc. in New York?

As a Manager at Visa U.S.A. Inc. in New York, you'll be responsible for a variety of impactful tasks. Your primary duties include supporting Sales Enablement initiatives, analyzing performance metrics for travel clients, and driving business development strategies. You'll collaborate with cross-functional teams, manage Salesforce Playbook coordination, and engage with senior leaders to impact decision-making significantly.

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What qualifications are required for the Manager position at Visa U.S.A. Inc.?

To qualify for the Manager position at Visa U.S.A. Inc., candidates typically need a degree in business, finance, or a related field, along with several years of experience in strategy, sales, or analytics. Excellent analytical skills, strong communication abilities, and experience with project management methodologies are crucial for success in this role.

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How does collaboration work within the Manager role at Visa U.S.A. Inc.?

Collaboration is integral to the Manager role at Visa U.S.A. Inc. You will work alongside teams from Product, Marketing, Analytics, and other departments to develop cohesive strategies for the Travel Vertical. This teamwork ensures that your initiatives align with the company’s overall goals and enhances client engagement efforts.

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What opportunities for career development exist for a Manager at Visa U.S.A. Inc.?

Visa U.S.A. Inc. values career development, providing opportunities for Managers to engage in ongoing learning through workshops, industry conferences, and internal training programs. You will also be encouraged to develop and lead initiatives that can foster your growth while impacting the company positively.

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Is travel a requirement for the Manager role at Visa U.S.A. Inc.?

Yes, the Manager position at Visa U.S.A. Inc. does require some domestic travel—up to 15%. This travel is essential for engaging with clients, attending industry events, and collaborating with teams across various locations.

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Common Interview Questions for Manager
How do you prioritize multiple projects as a Manager at Visa U.S.A. Inc.?

To effectively prioritize projects, I assess their urgency and impact on business goals. I utilize project management tools to organize tasks and timelines, ensuring that I allocate resources efficiently while maintaining open communication with stakeholders to keep everyone aligned.

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Can you describe a time you made a significant impact on a project at a previous job?

In my previous position, I led a project that analyzed customer engagement metrics, which identified improvement opportunities. By implementing targeted strategies, we increased client engagement by 25%, showcasing the importance of data-driven decisions.

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What strategies would you employ to enhance client partnerships at Visa U.S.A. Inc.?

To enhance client partnerships, I would focus on understanding their unique needs through regular feedback, establish collaborative channels for communication, and present customized solutions that drive value. Building trust and transparency is essential for long-term success.

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How do you analyze performance metrics and what tools do you use?

I analyze performance metrics by utilizing tools such as Salesforce and Excel to track KPIs and trends. I believe in a comprehensive approach that combines quantitative analysis with qualitative insights from client interactions to ensure a holistic perspective.

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What is your experience with Salesforce Playbook management?

I have extensive experience with Salesforce Playbook management, where I've optimized and streamlined processes to enhance user experience and effectiveness. This included customizing playbooks to align with specific sales goals and facilitating training sessions for team members.

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How would you communicate complex data insights to a non-technical audience?

To communicate complex data insights effectively, I would focus on clarity and relatability, using visual aids and relatable examples to illustrate key points. My goal would be to make the insights actionable and easy to understand for decision-makers.

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What role does teamwork play in the Manager position at Visa U.S.A. Inc.?

Teamwork is crucial in this role as collaboration drives innovative solutions and cohesive strategies. I believe that leveraging diverse perspectives within a team enhances problem-solving capabilities and leads to more effective outcomes.

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Can you discuss your approach to strategic planning in a management role?

My approach to strategic planning involves setting clear objectives, conducting thorough market research, and involving key stakeholders in the planning process. Regular reviews and flexibility to adapt strategies based on feedback are also integral to my method.

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What is your experience with client engagement strategies?

I have developed and implemented several client engagement strategies, including personalized communications and feedback mechanisms. These strategies have significantly improved relationship management and increased client satisfaction and loyalty.

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How do you stay updated with industry trends relevant to Visa U.S.A. Inc.?

To stay updated on industry trends, I actively read relevant publications, attend webinars and conferences, and engage with industry experts through networking. This continuous learning allows me to inform strategic decisions and stay ahead in the rapidly evolving travel landscape.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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