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Sr. Product Manager, Identity Graph - job 5 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Sr. Product Manager, Identity Graph, Visa

Are you a seasoned product manager ready to make a significant impact in the digital payments arena? Join Visa as a Senior Product Manager for the Identity Graph in Ashburn and be at the forefront of innovation in identity solutions. In this role, you'll manage a vital platform aimed at enhancing authorization rates through groundbreaking data analytics and machine learning technologies. Your expertise will enable the integration of the Identity Graph with the Unified Directory, ensuring a seamless customer experience across all interactions. You’ll be the driving force behind crafting a 360-degree view of individuals within the Visa ecosystem, leveraging both internal and external datasets to bolster fraud detection. This position requires a proactive individual who thrives in a fast-paced environment and can translate high-level initiatives into actionable strategies. Not only will you work closely with diverse teams—from engineering to compliance—you’ll be responsible for defining the product roadmap, managing technology development, and exploring cutting-edge graph algorithms. Your role is crucial in maintaining Visa’s leadership within the digital payment landscape while fostering collaborative relationships and providing clear communication of visions and goals. If you have the technical skills, innovative mindset, and excellent interpersonal abilities, this is your chance to shine in a hybrid work environment with a top-tier company.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the key responsibilities of the Senior Product Manager, Identity Graph at Visa?

As a Senior Product Manager for the Identity Graph at Visa, your key responsibilities include leading the integration of the Identity Graph with the Unified Directory, developing a strategic product roadmap, coordinating with internal engineering teams, and exploring emerging technologies. You’ll also work closely with data governance teams to ensure compliance and manage stakeholder relationships across various regions.

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What qualifications are necessary for the Senior Product Manager position at Visa?

To qualify for the Senior Product Manager position at Visa, candidates should possess extensive experience in product management, particularly in digital payments. Furthermore, a background in data analytics, machine learning, and strong communication skills is essential. The ability to work independently in a fast-paced environment is crucial for success in this role.

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How does the Senior Product Manager, Identity Graph at Visa contribute to fraud detection?

The Senior Product Manager, Identity Graph at Visa plays a pivotal role in fraud detection by consolidating and analyzing comprehensive datasets to create a holistic view of individual interactions. By guiding the product development process and integrating advanced algorithms, you contribute to improving authorization rates and reducing fraud across Visa’s network.

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What is the work environment like for the Senior Product Manager role at Visa?

The Senior Product Manager role at Visa offers a hybrid work environment, empowering you to work both remotely and in the office. This flexibility supports collaboration across teams while also catering to individual work preferences, making it ideal for those who thrive in a dynamic setting.

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What kind of leadership is expected from the Senior Product Manager, Identity Graph at Visa?

The Senior Product Manager at Visa is expected to demonstrate servant leadership by fostering collaboration among diverse stakeholders and effectively articulating the product vision. This leadership style involves guiding teams, inspiring shared goals, and ensuring that all contributions align with the overall strategic direction.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with product management in digital payments?

In answering this question, frame your response by detailing your relevant experiences, specific roles you’ve held, and key projects you’ve managed. Highlight how you’ve successfully driven product strategy and collaborated with cross-functional teams to launch impactful digital payment solutions.

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How do you approach the integration of multiple platforms in a product?

When discussing integration strategies, explain your method for aligning team goals, defining clear requirements, and prioritizing features. Emphasize the importance of stakeholder engagement and technical feasibility assessments in your integration process to ensure a smooth rollout.

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What tools and methodologies do you use for product management?

Outline the tools and methodologies that have proven effective in your experience, such as Agile, Scrum, or project management software like Jira. Discuss how these tools help streamline processes, facilitate communication, and enhance product development productivity.

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How do you gather and integrate customer feedback into your product strategy?

Detail your approach to customer feedback, including methods such as surveys, user testing, and direct interviews. Explain how you systematically analyze this feedback to inform product adjustments and innovations, ensuring that the strategy is customer-centric.

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Can you give an example of a challenging project you managed?

Use this opportunity to illustrate your problem-solving skills. Describe a specific challenge, the actions you took to address it, and the ultimate outcome. Highlight how you maintained team morale and communication amidst challenges.

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What is your strategy for managing cross-functional teams?

Discuss your communication and collaboration strategies for working across various functions, emphasizing relationship building, clear expectations, and regular updates. Explain how you adapt your leadership style to suit different team dynamics, fostering a cooperative work environment.

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How do you stay current with trends in the digital payment industry?

Explain your dedication to continuous learning, including attending industry conferences, following reputable sources, and engaging with online communities. Highlight how you leverage this knowledge to keep your product strategy informed and relevant.

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What metrics do you prioritize for measuring product success?

Identify key performance indicators (KPIs) that you find valuable in assessing product success, such as user adoption rates, transaction volumes, and customer satisfaction scores. Discuss how you utilize these metrics to refine product features and enhance overall performance.

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How do you handle conflicts among team members?

Share your approach to conflict resolution, emphasizing active listening, mediation skills, and focusing on the underlying issues rather than personal feelings. Illustrate with an example of how you effectively navigated a conflict to achieve a positive outcome.

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What is your vision for the Identity Graph product at Visa?

In articulating your vision, discuss how you foresee the Identity Graph evolving to meet market demands, enhance security, and improve user experiences. Outline your strategic initiatives and how you plan to drive product development to achieve this vision.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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