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Regulatory Risk Manager - job 1 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally.

Job Description

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team. We are proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it is taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work-life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you are not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa as a Supervisory Risk Manager, we want to hear from you.

What is it all about?

Visa identifies and measures risk and develops strategies to manage and monitor the risk and aid achievement of business objectives. The Supervisory Risk team protects Visa by effectively managing supervisory relationships to deliver Supervisory Priorities, ensure appropriate risk governance oversight, and identify changes in regulatory environment to address as appropriate. The Supervisory Risk team supports Visas growth by ensuring strategic initiatives consider regulatory requirements.

As the Supervisory Risk Manager you will be responsible for maintaining the relationship with across all three of our Supervisors at the Bank of England, European Central Bank and the Dutch National Bank while also supporting the other Visa function in their interactions with other European regulators.

This role will also engage with senior stakeholders internally to coordinate responses to regulatory requests and supervisory priorities.

What we expect of you, day to day

  • Support primary regular engagement with the European Central Bank (ECB) and Dutch National Bank (DNB) whilst providing support with relationship with the Bank of England (BoE).
  • Responsible for supporting the design, development and the implementation of processes to drive Visas regulatory deliverables including
    • Supervisory Priorities outlined by the BoE in the Annual Risk Review (ARR) letter and the ECB’s annual priority letter
    • Annual assessment and subsequent recommendations of the Principles of Financial Market Infrastructure (PFMI) and the oversight framework for electronic payment instruments, schemes and arrangements (PISA)
    • Biannual Regulatory College
    • Annual Financial Stability Board (FSB) Continuity of Access for Firms in Resolution Questionnaire
    • Supervisory thematic reviews and information requests.
  • Oversee the development of briefing packs for C-suite executives prior to their regular supervisory meetings with the ECB and BoE.
  • Ensure timely and appropriate responses are provided to all external regulatory requests
  • Monitor Incident Reporting to provide updates to the BoE, ECB and National Bank of Poland as mandated by the regulators
  • Support horizon scanning of the regulator landscape to develop and maintain knowledge of current and prospective regulatory framework affecting Visa in Europe
  • Apply subject matter expertise to advise senior management of emerging regulatory risks, challenging where necessary and propose mitigation strategies including NBIA
  • Contribute to defining the strategy, oversight and delivery of business education on regulatory policy requirements
  • Building strong relationships and work collaboratively with other departments in Risk Europe and Global Risk to
    • Deliver the Risk Europe strategy
    • Support delivery of the Global Risk strategy
    • Optimise efficiencies
    • Deliver appropriate consistency in risk management
    • Deliver key projects and initiatives
  • Using management information, metrics and analysis to inform business decision-making and to measure progress against goals and desirable outcomes
  • Supporting, training and sharing expertise with other colleagues in VEL and globally
  • Contributing to a best in class Function and Department recognised across VEL and globally as
    • Experts in their field
    • Professional and business-aware
    • Proactive and solutions-focused
    • Constructive and proportionate in their challenge
    • Approachable and collaborative
  • By word and deed, being part of the Risk Europe culture

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Knowledge and Experience:

  • Strong understanding of the Regulatory environment and expectations
  • Experienced in dealing with regulators and good understanding of governance processes
  • Proven ability to build credible-long term effective working relationships, both internally and externally
  • Experienced in preparing, reviewing, delivering regulatory and executive communications, both written and oral
  • Ability to review regulatory reporting and assess quality of responses, raise areas of concern and identify inconsistency across reporting
  • Ability to perform under pressure to deliver ad-hoc regulatory deliverables with tight turnaround times.
  • Knowledge, understanding and experience of risk management practices in financial services
  • Knowledge of the UK and wider European payments and or financial services industry and the major trends affecting key stakeholders, including the regulatory, political and market environment, payment products and services, economic and competitive landscape, technology and the rising threat of data breaches
  • Control and or corporate functional experience (Finance, Risk and Regulatory, Legal, Compliance)

Personal characteristics - A trusted adviser who:

  • Provides effective constructive and business-aware challenge
  • Consults, as appropriate, on key risk management initiatives
  • Is regarded as an expert in their field and an agent for change
  • Proven ability to collaborate and influence successfully within a matrix organization.
  • Intellectual rigour and business acumen needed to make sound judgements and handle complex situations and information
  • A strong team player with the ability to organise and mobilise colleagues, and build and maintain effective partnerships across the organisation
  • A questioning mind that proactively looks for pragmatic and innovative approaches to issues
  • A results-orientated and highly-motivated person who functions well in a global, matrix organisation
  • Highly collaborative with strong interpersonal skills, including influencing and stakeholder management
  • Takes full ownership of assigned responsibilities, and driven to go beyond the minimum requirements
  • The ability to coach and give effective development feedback to colleagues
  • Fluent in English (verbal and written)
  • Proficient with Microsoft Power Point, Excel, Word and Outlook

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regulatory Risk Manager, Visa

As a Regulatory Risk Manager at Visa in London, you will be part of a dynamic team that plays a crucial role in connecting the world through innovative payments technology. Visa is committed to thriving as a diverse and inclusive workplace, where your unique background and perspective are valued. In this role, you'll engage with key regulatory bodies such as the European Central Bank and the Bank of England, ensuring compliance with supervisory priorities while supporting Visa's growth in a competitive environment. Your day-to-day responsibilities will include managing relationships with regulators, overseeing critical deliverables, and advising senior management on emerging regulatory risks. You will have the opportunity to contribute to defining strategies that steer our regulatory compliance efforts, provide executive-level updates, and monitor industry trends that may impact Visa operations. We empower our employees to take initiative and influence change, so you can expect to work in a culture that encourages collaboration, innovative thinking, and a work-life balance that respects your time outside the office. With access to exceptional resources and a commitment to professional development, this is a chance to make a meaningful impact in the financial services sector while being part of a company that prioritizes upliftment and inclusivity. If this excites you, we’d love to hear from you and discuss how you can contribute to Visa's mission as our Regulatory Risk Manager.

Frequently Asked Questions (FAQs) for Regulatory Risk Manager Role at Visa
What are the key responsibilities of a Regulatory Risk Manager at Visa?

As a Regulatory Risk Manager at Visa, you will be pivotal in not only maintaining strong relationships with regulatory bodies like the Bank of England and the European Central Bank but also in driving compliance initiatives that support Visa's strategic objectives. Daily tasks include engaging with regulators, overseeing supervisory priorities, monitoring incident reporting, and providing analytical insights regarding the evolving regulatory landscape.

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What qualifications are needed for the Regulatory Risk Manager position at Visa?

Candidates for the Regulatory Risk Manager role at Visa should possess a strong understanding of the regulatory environment impacting the financial services sector. Experience in working with regulators, exceptional skills in communication—both verbal and written—and a solid grasp of risk management practices are essential. Additionally, the ability to build effective relationships and work collaboratively across departments is crucial.

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How does Visa support its Regulatory Risk Manager in achieving their objectives?

Visa is dedicated to empowering its Regulatory Risk Manager by creating an inclusive work environment that fosters collaboration and innovation. You will have access to resources and support for your professional growth, and a culture that values individual contributions, enabling you to navigate complex regulatory requirements effectively while achieving Visa’s strategic goals.

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What does a typical day look like for a Regulatory Risk Manager at Visa?

A typical day as a Regulatory Risk Manager at Visa involves engaging with regulatory authorities, preparing insightful briefings for C-suite executives, monitoring compliance with supervisory guidelines, and collaborating with internal teams to ensure that regulatory requirements are met efficiently. You'll also participate in horizon scanning to anticipate and respond to changes in the regulatory landscape.

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What skills are crucial for succeeding as a Regulatory Risk Manager at Visa?

To thrive as a Regulatory Risk Manager at Visa, you will need strong analytical skills to assess regulatory requirements, stellar communication skills to articulate complex ideas clearly, and relationship-building capabilities to foster trust with stakeholders. Additionally, you should have a proactive approach to identifying regulatory risks and a collaborative spirit to work within a global team.

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Common Interview Questions for Regulatory Risk Manager
How do you ensure compliance with regulatory requirements in your previous roles?

In previous positions, I've established comprehensive compliance frameworks that involved thorough monitoring of regulatory changes and proactive engagement with regulatory authorities. I prioritized continuous education and training for all team members to ensure we were always up-to-date with regulatory expectations.

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Can you describe your experience working with regulatory bodies?

I have extensive experience in maintaining relationships with regulatory bodies such as the European Central Bank and the Financial Conduct Authority. This involved regular communication, timely reporting, and collaborative efforts to address any issues, ensuring both compliance and constructive engagement.

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What strategies do you use to manage relationships with regulators?

Building and maintaining trust is crucial. I focus on open communication, providing necessary updates promptly, and attending key meetings to understand their perspectives. This proactive approach allows for a balanced relationship where both parties feel informed and respected.

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How do you handle tight deadlines in regulatory reporting?

I prioritize tasks effectively and allocate resources accordingly. I also maintain a consistent communication channel with stakeholders to ensure everyone understands deadlines and expectations, allowing us to deliver quality reporting even under pressure.

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What do you believe are the biggest challenges facing the regulatory landscape today?

Some significant challenges include the rapid evolution of technology and its impact on regulations, the increasing complexity of the global regulatory framework, and the necessity to balance innovation with compliance. Staying informed and adaptable are key to overcoming these challenges.

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Can you give an example of a time you managed a regulatory issue?

In a previous role, we faced a compliance issue regarding a new regulation. I coordinated a task force, analyzed the regulations, and implemented an action plan that involved cross-department collaboration, resulting in a resolution that not only addressed the compliance issue but also improved our overall processes.

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How would you approach training staff on regulatory requirements?

I believe in interactive training methods, utilizing case studies and real-life scenarios to engage staff. I focus on creating a culture of compliance where staff understand the importance of regulations rather than just seeing them as a checklist.

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What experience do you have in preparing reports for senior management?

I have significant experience in crafting executive-level reports that distill complex regulatory information into actionable insights. I focus on clarity and relevance, ensuring that my reports facilitate informed decision-making at the highest levels.

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Why do you think effective communication is crucial in regulatory risk management?

Effective communication builds trust and ensures clarity among stakeholders. It's important to convey complex regulatory information in an understandable manner, which fosters collaboration and helps in the timely resolution of issues.

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How do you keep yourself updated with regulatory changes?

I actively engage in continuous learning through webinars, professional networks, and subscriptions to regulatory updates. I also participate in industry forums where I can discuss emerging trends with peers, ensuring I stay ahead in my field.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9691 jobs
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Full-time, hybrid
DATE POSTED
April 7, 2025

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