The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Essential Functions
Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.
Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.
Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.
Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.
Flexible to work on Project Implementations, Operations and Support activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels
Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.
Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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Are you a talented Software Engineer with a passion for Microsoft Dynamics CRM? Join our dynamic team in Austin, where you'll play a vital role in the Customer Relationship Management (CRM) area of the Payment Product Development (PPD) CRM Technology team. As a Software Engineer - Microsoft Dynamics CRM, you will be involved in everything from managing system requirements to implementation and maintenance of corporate applications. Our team collaborates closely with business owners to deliver cutting-edge packaged software and tailor-made solutions that truly impact our clients' success. You'll have the opportunity to design, develop, test, document, and support high-quality solutions on the Microsoft Dynamics 365 CRM platform. With your expertise, you'll integrate MS Dynamics 365 CRM with other applications, employing both real-time and batch integrations. Your focus on best development practices will help us enhance efficiency and architectural design while you juggle multiple projects with ease. This hybrid position allows for a balanced work environment, giving you the flexibility to work from home or the office – 2-3 days a week in office as per business need. Join us to help improve business capabilities and drive innovation within exciting projects that make a difference in the world of customer relationship management!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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