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Sr. Director - job 9 of 20

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams. 
Your mission is to provide hands-on leadership to multiple development teams, building a world-class team of engineers. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements.

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and drive for excellence.

Visa is transforming our Issuing Solutions technology platform by creating the building blocks of a fully featured set of issuing capabilities targeting our banking, fintech and integration partners to enable the next wave of innovation in payments. We need of a strong technology leader, who is an expert in agile delivery, building purpose driven teams, and has a background in complex integration projects. Prior experience in payments, or a background in building high volume transaction and data processing systems is preferred.

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts. This candidate will also play a pivotal role in growing our issuing solutions footprint, seeking new paths to revenue by building modular, open solutions that will scale with our business.

Essential Functions

  • Responsible for the overall development life cycle with significant bottom-line impact.
  • Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & Infrastructure, Cybersecurity, Client Support and other Product Development teams in developing complete solutions.
  • Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.
  • Partner with product owners in developing a strategy and roadmap that align with business goals.
  • Manage technical debt and costs within your product and organization budgets.
  • Influence adoption of best engineering practices, automations of software development, testing and deployment processes.
  • Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services.
  • Be responsible for the incident management, change, and problem management.
  • Hire, retain and grow high-performing and diverse global engineering teams.
  • Invest in the career development of your employees with a strong focus on mentorship and training.
  • Lead with a strong client focus mindset across organizations.
  • Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
  • Recruit and manage an engineering team dedicated to the implementation of technology strategy in Issuing Solutions.
  • Collaborate closely with the global product office and the NA Regional team, help to define strategy and communicate a clear vision for the team.
  • Make a positive impact on Visa's Issuing Platforms, foster innovation and explore new technologies such as Gen AI.
  • Spearhead the design and development of APIs to foster value generating integrations with our Value Added Services across our issuing clients.
  • Progress our modernization roadmap, enabling us to expand our market reach and client base by adopting best-in-class technology solutions for our core platform.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Director, Visa

Visa is on the lookout for a Sr. Director based in Austin, ready to champion innovation and excellence across our Issuing Solutions technology platform. In this pivotal role, you'll be leading diverse technical teams while overseeing the successful delivery of modern, large-scale services and products. Your hands-on leadership will guide multiple development teams, paving the way for a world-class engineering culture that emphasizes collaboration and operational excellence. You will work closely with program and product teams, ensuring that we define, execute, and deliver functional features at a rapid pace while embracing diversity and promoting engineering best practices. Navigating the complex payments landscape, you’ll bring your expertise in agile delivery to help guide the next wave of payment innovations. Prior experience in payments or knowledge of high-volume transaction systems is highly valued. You will manage the overall development life cycle, influence team practices, and oversee technical debt while also promoting a culture of quality, security, and scalability. Your leadership will be instrumental in growing our issuing solutions footprint, seeking new revenue avenues, and enhancing our tech strategy. Additionally, you'll spearhead the development of APIs that drive value for our clients while progressing our modernization roadmap. If you're excited about leading transformation efforts and making a real impact at Visa, then this could be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for Sr. Director Role at Visa
What are the responsibilities of a Sr. Director at Visa?

As a Sr. Director at Visa, you will be responsible for the overall development life cycle, leading diverse technical teams, and ensuring the delivery of high-quality, scalable services. You'll collaborate cross-functionally with multiple stakeholder teams, manage technical debt and costs, and influence the adoption of best engineering practices.

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What qualifications are needed for the Sr. Director role at Visa?

Candidates for the Sr. Director position at Visa should have an extensive background in technology leadership, particularly within agile delivery and complex integration projects. A proven track record in payments or experience with high-volume transaction systems is preferred, alongside strong leadership and mentoring abilities.

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How does the Sr. Director position impact Visa's Issuing Solutions?

The Sr. Director role directly impacts Visa's Issuing Solutions by guiding the transformation of our technology platform. Your leadership will help in expanding our offerings through innovative solutions, fostering collaboration, and ensuring high-performing teams are in place to meet the needs of our banking and fintech partners.

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What are the essential functions of a Sr. Director at Visa?

Essential functions for the Sr. Director at Visa include managing engineering teams, overseeing product delivery with complex technical interdependencies, building a culture of excellence, and strategizing the roadmap that aligns with business goals. You'll also engage in career development initiatives for your team.

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What is the work environment like for a Sr. Director at Visa?

The work environment for a Sr. Director at Visa is collaborative and dynamic, with a hybrid model allowing for a mix of in-office and remote work. You will work closely with global teams, driving transformation initiatives while enjoying a culture that values innovation, mentorship, and diversity.

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Common Interview Questions for Sr. Director
How do you approach leading diverse technical teams?

To effectively lead diverse technical teams, I focus on fostering an inclusive culture that values each member's unique contributions. I prioritize open communication, ensuring that everyone feels valued and heard, which ultimately promotes collaboration and innovative solutions.

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Can you describe your experience with agile delivery in complex projects?

In my previous roles, I've successfully implemented agile methodologies to streamline project workflows and enhance team collaboration. Adapting agile practices allows for greater flexibility and responsiveness to client needs, ensuring timely delivery of high-quality solutions.

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What strategies do you use to manage technical debt?

I believe in proactively assessing technical debt by integrating it into our sprint planning cycles. Collaborating with my teams, we prioritize addressing these issues while balancing new feature development to ensure ongoing stability and performance.

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What is your approach to mentorship and developing talent?

My approach to mentorship centers around individualized development plans that align with each team member's career aspirations. I offer guidance, support, and training opportunities, encouraging continuous growth and skill development.

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How do you ensure product delivery aligns with business goals?

I maintain close collaboration with product owners and stakeholders to understand business objectives fully. By aligning our technical roadmap and team efforts with these goals, I ensure that our product delivery meets both market and client needs effectively.

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How do you handle conflicts within teams?

When conflicts arise within teams, I prioritize open dialogue where team members can voice their concerns. I mediate discussions to help find common ground, ensuring that we focus on solutions that enhance teamwork and project outcomes.

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What role does client feedback play in your product development process?

Client feedback is invaluable in the product development process. I actively seek input from clients during various project stages, utilizing their insights to make informed decisions that enhance user experiences and align our products with their actual needs.

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How do you balance innovation with regulatory compliance?

Balancing innovation with regulatory compliance requires keeping abreast of industry standards and regulations. I advocate for building flexible solutions that integrate compliance checkpoints throughout the development process, allowing us to innovate while adhering to necessary guidelines.

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Can you share an example of a successful project you've led?

One of my most successful projects involved transforming a legacy system into a scalable platform. We implemented modern technology and methodologies, resulting in improved performance and significant cost savings while enhancing user satisfaction across client interactions.

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What do you believe is the key to achieving engineering excellence?

Achieving engineering excellence hinges on fostering a culture that emphasizes quality, performance, and continuous learning. By implementing best practices and encouraging feedback loops, we empower teams to innovate while maintaining high standards.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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