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Staff DevOps Engineer - job 2 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa’s Technology Organization as a Staff DevOps Engineer in Austin, where innovation meets opportunity! We’re seeking a dynamic individual who thrives in a fast-paced environment, ready to tackle complex challenges that reshape the future of commerce. At Visa, we’re proud to power some of the world’s most sophisticated processing networks, handling a staggering 65,000 secure transactions per second. As a Staff DevOps Engineer, you’ll be at the forefront of developing and maintaining containerization solutions using Docker and Kubernetes, while collaborating closely with teams to streamline our software deployment processes. Your experience with Jenkins, Ansible, and various scripting languages will be crucial as you support critical applications, perform proactive maintenance, and ensure system stability. You’ll also have the opportunity to engage in exciting automation tasks and participate in production troubleshooting to achieve seamless service restoration. Visa values a growth mindset and encourages pushing the boundaries of traditional technology solutions. Working with us means not only contributing to cutting-edge projects but also enjoying a hybrid work environment that promotes a balanced approach to work and life. If you’re a curious, energetic individual who loves solving problems on a global scale, we would love to meet you and explore how you can thrive as a Staff DevOps Engineer at Visa!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What responsibilities do Staff DevOps Engineers at Visa handle?

Staff DevOps Engineers at Visa are responsible for supporting critical applications, ensuring their stability, and performing proactive maintenance activities. A key part of the role includes engaging in automation tasks and conducting root cause analysis to solve any production issues. You'll also develop and maintain automation tools, coordinate application releases, and deploy production versions using technologies like Docker and Kubernetes.

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What qualifications are required for the Staff DevOps Engineer role at Visa?

Candidates for the Staff DevOps Engineer position at Visa should have extensive experience with tools such as Jenkins, Docker, Kubernetes, and Ansible, alongside expertise in scripting languages. Additionally, proficiency in programming languages like Java, C#, or C++ is important. A positive and curious mindset, along with experience in collaborating with diverse teams, is also essential for thriving in this role.

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How does Visa support the professional development of its Staff DevOps Engineers?

Visa encourages a growth mindset among its Staff DevOps Engineers by providing opportunities for continuous learning and professional development. This includes access to the latest technologies, involvement in innovative projects, and collaboration with cross-functional teams to enhance their skills and advance their careers within the technology domain.

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What is the work environment like for a Staff DevOps Engineer at Visa?

The work environment for a Staff DevOps Engineer at Visa is hybrid, allowing for a balanced mix of both remote and in-office work. Employees are generally expected to work from the office 2-3 set days each week while having the flexibility to work remotely on other days. This setup fosters collaboration and team synergy while maintaining work-life balance.

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What type of projects can a Staff DevOps Engineer at Visa expect to work on?

A Staff DevOps Engineer at Visa can expect to engage in projects focusing on complex distributed systems, cybersecurity, new payment flows, and business solutions. You'll have a chance to work on large-scale applications as well as contribute to improving the payment experience for billions of everyday users.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with Kubernetes and Docker in previous roles?

When answering this question, focus on specific projects where you implemented Kubernetes and Docker. Highlight how these tools improved deployment processes and system reliability. Use metrics or results to showcase your effectiveness in using these technologies.

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How do you approach troubleshooting in a production environment?

In tackling this question, explain your methodical approach to problem-solving. Reference tools you use for monitoring and logging, and emphasize your experience in root cause analysis and ensuring that permanent fixes are implemented after issues arise.

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Describe a time you automated a process. What tools did you use?

Think of a relevant example where you automated processes, detailing the tools involved (like Ansible or Jenkins) and the impact of your automation on efficiency. Highlight how it improved team workflows or reduced downtime.

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What steps do you take to ensure the stability of critical applications?

Discuss your proactive maintenance activities, including monitoring tools and procedures you follow to catch issues early. Share examples of how you’ve implemented change management processes to minimize disruptions.

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How do you ensure seamless integration between development and operations teams?

Convey your approach to collaboration, including regular check-ins, agile practices, and how you promote a shared understanding of goals between teams. Highlight experiences that resulted in successful deployments.

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What is your experience with configuration management tools such as Ansible?

Provide specific examples of how you have utilized Ansible for automating configuration management. Focus on the benefits it brought to team efficiency and reliability in the deployment process.

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What programming languages are you proficient in, and how have you used them in past projects?

Be specific about the programming languages you’ve worked with, highlighting how you applied them in your projects. Discuss situations where your coding directly contributed to the success of a solution or enhancement.

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How do you handle high pressure situations during production outages?

Discuss your strategy for maintaining calm and a solution-focused mindset during crises. Give examples of how you communicated with stakeholders and coordinated efforts for quick resolutions.

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Can you give an example of a project where you challenged the status quo?

Mention a particular instance where you introduced a new approach or technology that improved processes or outcomes. Reflect on the risks you took and the positive results that ensued.

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What motivates you to stay updated with new technologies?

Express your curiosity and passion for learning, and mention specific technologies you are currently exploring that enhance your skills in the DevOps field. Highlight any platforms or communities you engage with to stay informed.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 24, 2025

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