Staff Site Reliability Engineer - IT Disaster Recovery (ITDR) - job 10 of 20

As a Staff Site Reliability Engineer - IT Disaster Recovery at Visa, you will be responsible for advancing our Disaster Recovery Program, collaborating with various teams to identify critical functions, and defining recovery objectives. You will also develop best practices for disaster recovery processes, validate and maintain disaster recovery plans through rigorous testing, and provide guidance on potential network issues, ensuring a robust and secure recovery strategy for Visa's operations.

The Staff Site Reliability Engineer - IT Disaster Recovery position at Visa requires a strong background in network configurations, cloud-hosted services, and database management. Familiarity with VPNs, firewalls, and various storage systems is essential. Additionally, expertise in databases like MySQL, Oracle, PostgreSQL, or MongoDB, along with knowledge of integration platforms like Java Web Services, Apache Kafka, and Hazelcast, will be critical in forming a comprehensive disaster recovery strategy.

In the hybrid model for the Staff Site Reliability Engineer - IT Disaster Recovery role at Visa, employees are expected to work from the office 2-3 days a week, based on business needs and leadership guidance. This flexibility allows you to balance in-office collaboration with the convenience of remote work, fostering a productive and engaging work environment.

As a Staff Site Reliability Engineer focused on IT Disaster Recovery at Visa, you will work on projects that involve developing and executing disaster recovery solutions, collaborating on complex system integrations, and addressing business continuity risks. Your role will help ensure that Visa's systems are prepared for any potential incidents, thereby maintaining the trust of millions of customers who rely on our network.

Successful candidates for the Staff Site Reliability Engineer - IT Disaster Recovery position at Visa should demonstrate strong leadership qualities such as courage to challenge the status quo, the ability to encourage constructive debate within teams, and a commitment to executing tasks with excellence. These traits will be essential in navigating complex projects and collaborating effectively across various technology departments.

When answering this question, focus on detailing specific projects you've worked on involving disaster recovery. Discuss your role in identifying critical functions, defining recovery objectives, and developing recovery plans. Highlight your understanding of the processes involved in testing and validating these plans, and be sure to mention any tools or methodologies you utilized.

To effectively respond to this question, explain your approach to risk assessment and prioritization of critical business functions. Discuss how you would identify RTOs and RPOs and how these metrics guide your prioritization. Giving a structured methodology, such as the use of impact analysis, can showcase your strategic thinking.

When addressing this question, you can talk about different strategies such as redundancy, failover systems, regular backups, and thorough testing. Be sure to include specific examples where you applied these strategies to enhance system resilience in previous roles.

Use the STAR method to answer this question by outlining your Situation, Task, Action, and Result. Choose a specific incident that showcases your problem-solving skills and your ability to collaborate with cross-functional teams to develop effective recovery solutions.

Here, discuss your experience with various cloud platforms and how you've utilized them in past disaster recovery initiatives. Highlight any specific services you've used to maintain data integrity and system availability during an incident.

Reflect on your understanding of compliance standards relevant to the industry and how you have ensured that disaster recovery plans meet these requirements. Mention any specific audits or assessments you've conducted to verify compliance.

Express your commitment to continuous learning in the field. Discuss attending industry conferences, pursuing certifications, participating in training sessions, or being part of relevant professional networks to stay up-to-date on the latest trends and technologies in disaster recovery.

Highlight the importance of effective communication among stakeholders during the planning and execution of disaster recovery initiatives. Discuss how clear communication can facilitate faster response times and coordination during a recovery event, ensuring that everyone is aware of their roles and responsibilities.

In your answer, detail the types of databases you have worked with and the specific failover strategies you have implemented. Explain your understanding of replication, backup, and restoration processes, and share any relevant successes or challenges experienced during these procedures.

Share your experience with documentation tools and methodologies you have found effective in creating comprehensive disaster recovery plans. Mention specific software you have used for documentation, version control, or collaboration, and how these have helped enhance the overall quality of your disaster recovery strategies.