Staff Software Engineer - Microsoft Dynamics - job 4 of 20

As a Staff Software Engineer at Visa focusing on Microsoft Dynamics, your primary responsibilities include designing and implementing solutions tailored for business partners using the Dynamics 365 platform. You'll lead project delivery by collaborating with various tech and business stakeholders, define project scopes, and monitor project progress. Additionally, you'll promote DevOps and Agile methodologies, oversee quality checks with the project team, and foster a conducive work environment that adheres to Visa’s Leadership Principles.

Candidates for the Staff Software Engineer role at Visa should possess robust experience in developing technical CRM solutions, particularly while working with Microsoft Dynamics 365. A strong background in leading project delivery in a collaborative environment is essential. Additionally, proficiency in design architecture, technical analysis, and agile methodologies is crucial to license your successful contributions at Visa.

Visa emphasizes a healthy work-life balance for its Staff Software Engineers by allowing a hybrid working model where you’ll have days in the office and days to work remotely. This balance ensures that employees can efficiently manage competing timelines and demands while also promoting team growth and collaboration. By following Visa’s Leadership Principles, you are encouraged to foster a collaborative atmosphere and promote wellness within your team.

In the role of Staff Software Engineer at Visa, you will primarily work with Microsoft Dynamics 365 (Customer Service Hub) to develop impactful CRM solutions. You will also engage with various technical tools and platforms to drive project delivery, collaborate with product vendors, and engage with enterprise architects to refine CRM strategies and policies. Your experience with these technologies will be central to creating effective and efficient solutions.

The team environment for the Staff Software Engineer position at Visa is collaborative and dynamic. You’ll work closely with diverse teams of technology experts and business stakeholders, driving project delivery from the front. Regular reviews of work quality and adherence to Visa’s standards create an engaged atmosphere, and you’ll have opportunities to guide and coach your team, contributing to team growth and a positive work culture.

When answering this question, be sure to include specific projects you've worked on involving Microsoft Dynamics 365. Highlight your role in designing, implementing, or managing CRM solutions, including any challenges you faced and how you overcame them. Discuss how your experience aligns with Visa’s goals and your understanding of the platform's capabilities.

To effectively manage competing timelines and demands, emphasize your organizational skills and time management strategies. Discuss how you prioritize tasks, communicate with stakeholders, and adapt to changes while ensuring project goals are met. Additionally, share examples from past experiences where you successfully navigated similar scenarios.

When addressing this question, share strategies you employ to foster collaboration, such as regular team meetings, open communication channels, and team-building activities. Explain how you align team goals with individual strengths and promote inclusivity. Providing examples of past successes will strengthen your answer.

Detail the steps you take to maintain quality in your projects, such as conducting regular code reviews, adhering to Visa's development methodologies, and engaging team members in quality assurance processes. Sharing specific instances where your focus on quality led to successful outcomes will demonstrate your commitment.

Provide detailed insights into a challenging project you led, including your role, the obstacles faced, and the strategies you implemented to overcome them. Discuss how your leadership contributed to the success of the project while focusing on outcomes and learnings that can translate into your work at Visa.

Discuss your commitment to continuous improvement by sharing methods you use, such as staying updated on industry trends, gathering feedback from stakeholders, and analyzing performance metrics to identify areas for enhancement. Providing examples of your past implementations of these practices can help illustrate your approach.

To answer this question, illustrate your understanding of technical debt and its impact by sharing how you identify and manage it during project delivery. Discuss prioritizing tasks that minimize technical debt without jeopardizing project timelines, and any frameworks or practices you employ to address it effectively.

Outline your experience with various Agile methodologies, such as Scrum or Kanban, and how you've applied them in past projects. Share specific examples of how implementing Agile practices facilitated a successful project outcome and improved team collaboration and efficiency.

Approach this question by emphasizing your openness to feedback and the importance of constructive criticism in personal growth and project success. Share examples of how you have used feedback to improve your work processes or product outcomes, illustrating your proactive approach.

Discuss essential leadership qualities such as communication, empathy, problem-solving, and adaptability. Explain how you embody these traits in your work and provide examples of how these qualities have positively influenced your teams and project outcomes in the past.