Technical Program Manager - Cybersecurity - job 14 of 20

As a Technical Program Manager at Visa, you will be responsible for end-to-end planning and implementation of complex cybersecurity projects. This includes leading cross-functional teams, managing project risks, maintaining project financials, and ensuring compliance with Visa's Project Management Methodology. You will also be the single point of contact for your projects, driving execution and resolution of issues while navigationally engaging stakeholders.

To be a strong candidate for the Technical Program Manager position at Visa, you typically need a background in project management along with a solid understanding of cybersecurity. Experience in leading cross-functional teams, familiarity with project management methodologies, and strong problem-solving skills are essential. Additionally, excellent communication and organizational abilities will support your success in navigating Visa's dynamic environment.

The Technical Program Manager role at Visa is a hybrid position, which means you have the flexibility to work both remotely and in the office. Typically, you would be expected to work from the office 2-3 set days a week, determined by your leadership and site needs. This hybrid model allows for collaboration with team members while also enjoying remote work benefits.

Visa is committed to supporting the career development of its Technical Program Managers through training opportunities, mentorship, and a collaborative work environment. You'll have the chance to work on innovative projects, engage with industry experts, and grow alongside a talented team dedicated to cybersecurity, enhancing your professional skills and advancing your career.

Technical Program Managers at Visa frequently utilize project management tools like JIRA, Confluence, or Asana to manage tasks, track progress, and collaborate with cross-functional teams. Additionally, financial management software is used to maintain meticulous records of project financials and schedules, ensuring effective tracking and reporting throughout project lifecycles.

When preparing to answer this question, focus on specific projects you've managed, highlighting the scope, your role, and the outcomes. Discuss the methodologies used, how you assembled teams, and any challenges faced and resolved during the project. Emphasize your decision-making process and demonstrate your expertise in cybersecurity.

To answer this effectively, describe your proactive approach to identifying risks early on. Discuss tools or techniques you use for risk tracking and how you communicate and manage them with your team and stakeholders. Highlight examples where you've successfully mitigated risks to ensure project success.

Here, it's vital to discuss any project management methodologies you are well-versed in, such as Agile, Waterfall, or Scrum. Provide examples of how you've applied these methodologies in your previous roles, emphasizing adaptability to your team's needs and project requirements.

For this question, share the strategies you use to keep stakeholders informed and involved. Describe your communication methods, how you gather input, and how you utilize stakeholder feedback to drive project direction. Highlight the importance of building relationships and trust within the organization.

Discuss the project management tools you are most comfortable with, such as JIRA, Trello, or Microsoft Project. Give examples of how these tools have helped you organize tasks, manage timelines, and foster collaboration among team members.

Talk about evaluating the skills necessary for the project's success and how you consider team dynamics when assembling a cross-functional team. Provide examples of how you've strategically chosen team members based on their strengths to optimize project performance.

In your response, detail the context of the situation, the decision-making process you undertook, and the rationale behind your choice. Highlight the positive outcomes or lessons learned, focusing on your ability to handle pressure and your commitment to project success.

Here, discuss specific resources you follow, such as industry publications, podcasts, webinars, or conferences. Mention how your commitment to continuous learning influences your project management practices and enhances your ability to lead cybersecurity initiatives effectively.

In answering this question, illustrate how you monitor and track project finances, including budget allocation and expense management. Discuss any tools you use for budgeting and how you communicate budgetary matters to your stakeholders to ensure transparency and accountability.

This is your chance to express your passion for cybersecurity and what draws you to Visa specifically. Research the company's values and initiatives, and connect your own career goals to Visa’s mission. Talk about how you see yourself contributing to their growth and innovation in the tech landscape.