Vice President, Engineering, Risk Solutions Product Development - job 5 of 21

The Vice President of Engineering at Visa in Foster City is tasked with overseeing the strategic direction and management of the Risk Solutions Product Development team. This involves developing and implementing plans that align with business objectives while ensuring the design and deployment of secure and scalable risk management systems. You’ll drive innovations in AI and payments technology, manage cross-functional teams across geographical locations, and cultivate a culture of excellence within the organization.

Candidates aspiring for the Vice President of Engineering role at Visa should possess substantial experience in technology leadership, particularly in risk management and product development. A background in AI technologies, along with excellent communication skills for external and internal representation, is essential. A strong understanding of payment systems and fraud management, coupled with proven capabilities in team-building and project management, will set applicants apart.

The Vice President of Engineering plays a crucial role in fostering Visa's culture of innovation by leading diverse teams and encouraging creative solutions to complex problems in risk management. By integrating emerging technologies and industry best practices into operations, the Vice President helps maintain Visa's competitive edge. The role emphasizes thought leadership through presentations and teaching, both internally and externally, which further solidifies the innovative environment.

In this role, the Vice President of Engineering at Visa will manage a high-performing technology team focused on risk solutions. This includes hiring, training, mentoring, and performance management to cultivate a culture of excellence. Collaboration with product and engineering teams across various locations aims to tap into diverse ideas and expertise, enhancing the delivery and effectiveness of Visa’s technology-driven initiatives.

The Vice President of Engineering at Visa must have a strong understanding of payment authentication and identity management technologies. Familiarity with AI-driven solutions, especially those enhancing risk and fraud management systems, is critical. Knowledge of GenAI technologies and a willingness to adopt emerging technologies and industry trends are key components of this role, ensuring that Visa remains at the forefront of technical innovation in the payment industry.

When answering this question, focus on a specific project where you navigated challenges and leveraged technology to achieve success. Discuss the objectives, your strategic role, and how you engaged your team. Highlight measurable outcomes and how your efforts aligned with broader business goals, ensuring that your contributions directly influenced the project's success.

Describe your approach to regular communication and collaboration with different departments. Discuss establishing key performance indicators (KPIs) and how you review them to ensure your team's projects contribute to overarching business objectives. Share examples of how you've successfully managed cross-functional teams to achieve this alignment.

Share your techniques for encouraging innovation such as brainstorming sessions, hackathons, or ongoing training for team members. Emphasize your approach to creating an open environment where team members feel their ideas are valued and how you’ve successfully implemented new concepts into your projects.

Explain your conflict resolution strategies, focusing on clear communication, empathy, and active listening. Share an instance where you managed conflict and how you turned the situation into a learning experience for your team, reinforcing the importance of teamwork.

Outline your experience with remote teams by discussing the tools and processes you use to ensure effective communication and collaboration. Highlight strategies for maintaining team cohesion and engagement, showcasing how you've successfully led geographically dispersed teams to achieve shared goals.

Discuss your dedication to professional development, like attending industry conferences, reading relevant publications, and networking with other professionals. Share specific examples of how this knowledge has been applied in your previous roles, driving innovation and informed decision-making within your teams.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe the context of the process, the specific changes you implemented, and the results. Quantify your impact with metrics or outcomes that demonstrate the effectiveness of your improvements and your ability to drive efficiency.

Share your insights on the potential benefits and challenges of AI in risk management. Highlight any previous experiences where you've implemented AI technologies and the results. Emphasize your forward-looking perspective on how AI can continue to enhance decision-making processes within the industry.

Discuss your approach to cost estimation, including analyzing previous project data, considering resource needs, and incorporating potential risks. Share an example where your thorough cost estimation led to successful project completion within budget, reinforcing the importance of financial foresight.

Articulate the importance of qualities such as vision, strategic thinking, adaptability, and effective communication. Provide examples of how these qualities have made you successful in previous roles, showcasing your ability to inspire and lead a diverse technology team through challenges and successes.