Program Coordinator

As a Program Coordinator at Vizient, your primary responsibilities include overseeing the purchasing process for supplies, managing transaction details, and maintaining item master accuracy. You'll support contract compliance and work closely with the national accounts team to implement procurement solutions that maximize cost savings. Additionally, you'll be responsible for maintaining strong customer relations and actively resolving inquiries related to backorders and pricing. Your role further encompasses leveraging reporting tools to support informed decision-making and providing ongoing training on best practices.

To be considered for the Program Coordinator position at Vizient, a relevant degree is preferred, but prior experience in procurement is not required. Ideal candidates should have experience with Material Management Systems, particularly Envi, as well as proficiency in Microsoft Excel. Strong critical thinking, problem-solving abilities, and excellent communication skills are essential for success in this role, along with a self-motivated attitude to prioritize tasks effectively.

At Vizient, we prioritize potential over direct experience. While previous procurement experience is preferred, it is not strictly required for the Program Coordinator position. We value individuals who show strong critical thinking, problem-solving capabilities, and a willingness to learn. If you’re motivated and eager to grow professionally, we encourage you to apply regardless of your previous work background.

Success as a Program Coordinator at Vizient relies on a blend of analytical skills, excellent communication, and the ability to manage multiple tasks efficiently. Critical thinking and problem-solving skills are crucial when addressing issues related to product inquiries and customer relations. Additionally, being proficient in using analytical tools and managing procurement processes will give you a significant advantage in this role. A strong understanding of medical products is also helpful.

At Vizient, the estimated salary range for the Program Coordinator role spans from $45,100 to $76,500, with compensation decisions tailored to individual circumstances based on skills and experience. Furthermore, this position is eligible for incentives, and Vizient offers a comprehensive benefits plan, emphasizing our commitment to employee well-being. For more information about our benefits, you can review the details on our company website.

When answering this question, focus on specific experiences where you were involved in procurement or supply chain management. Highlight your understanding of vendor relations and how you ensured compliance with contracts. If you lack direct experience, emphasize your transferable skills, such as analytical abilities or team collaboration.

To effectively answer this question, outline a structured approach: first, gather all relevant data regarding the discrepancy, then initiate a conversation with the vendor to clarify the issue. Make sure to focus on maintaining professional relationships while being assertive about achieving a resolution. Emphasizing negotiation skills can also help illustrate your ability to handle such challenges.

Discuss any specific analytical tools or software you’re familiar with, particularly if you have experience with Excel or Material Management Systems. Explain how you utilize these tools to generate meaningful insights that drive decision-making and improve operational efficiency.

Share your approach to task management, emphasizing techniques such as creating to-do lists or utilizing project management software. Discuss how you assess the urgency and importance of tasks while keeping open lines of communication with your team to ensure everyone is aligned.

When responding, provide a specific example where your initiative led to measurable improvements. Discuss the problem you identified, the steps you took to implement a solution, and the positive outcomes that resulted from your actions.

Explain how you would first communicate with stakeholders to inform them of the backorders and then collaborate with vendors to expedite shipments or suggest alternative products. Highlight the importance of maintaining transparency and keeping customers updated.

Discuss the importance of regular communication, setting up feedback channels, and being responsive to customer inquiries. Emphasize the role of personalized service and your ability to resolve issues quickly to build trust and loyalty.

Your response should reflect your enthusiasm for the role and the company. Discuss how Vizient's commitment to professional development and an inclusive work culture attracts you. Mention any alignment between your values and the company’s mission.

Illustrate your experience with any relevant technology you’ve used, mentioning specific systems like Envi. Talk about your willingness to learn new tools and consider discussing how technology can facilitate better procurement outcomes.

Provide a brief overview of the healthcare supply chain, highlighting the importance of efficiency and compliance in managing medical supplies. Mention any specific challenges you perceive in the industry and your approach to addressing them effectively.