Community Outreach Specialist
Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.
We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.
At Vynca, our mission is to provide comprehensive care for more quality days at home.
About the job
The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca’s enhanced care management team. If you have a strong drive to help the underserved, this position is for you!
This field-based position requires traveling throughout the Inland Empire.
What you'll do
Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups.
Drive referrals into Vynca care programs - primarily Enhanced Care Management
Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations.
Understand local market dynamics and agency strengths.
Develop and execute strategic marketing plans.
Identify and communicate cultural issues affecting members.
Track sales activities and conduct presentations.
Support community events and maintain high customer service standards.
Serve as a liaison between patients and practices.
Strengthen referral partnerships through outreach efforts.
Your experience & qualifications
2 years of experience in healthcare sales or at a community-based organization required
Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required.
Experience working with underserved communities and in healthcare
Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments.
Experience working in a CRM, Salesforce experience preferred
Must possess strong organizational skills
Ability to work independently
Proficient with Microsoft and Google applications
Strong communication, speaking, and presentation skills
Strong motivational skills, including conflict/dispute resolution techniques
Must have access to a reliable internet connection
Valid driver's license and reliable, insured, and registered automobile
Additional Information
The hiring process for this role consists of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.
Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.
Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against COVID-19 and influenza. Requests for religious or medical accommodations will be considered but may not always be approved.
Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.
Average salary estimate
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Join the dynamic journey at Vynca as a Community Outreach Specialist in Riverside, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community committed to caring for each other and those we serve. Guided by our core values of Excellence, Compassion, Curiosity, and Integrity, you have the opportunity to make a profound difference every day. As a Community Outreach Specialist, you will be self-motivated, energetic, and compassionate, using your strong background in community support and patient engagement to develop and maintain partnerships in the community. Your role will involve executing strategic outreach plans, tracking activities, and continuously expanding your knowledge of local resources. If you have a strong drive to help the underserved and thrive in a field-based environment across the Inland Empire, this role is perfect for you! You will drive referrals into Vynca's care programs, support community events, and serve as an invaluable liaison between patients and various practices. At Vynca, our mission is to provide comprehensive care for more quality days at home, making this position vital to our healthcare community. Are you ready to forge success together with us?
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