IT Product Delivery Manager

As an IT Product Delivery Manager at Wabtec, you will manage complex, multi-workstream IT projects, driving the implementation and adoption of innovative technologies. Your responsibilities include coordinating the complete project lifecycle, translating product needs into quality requirements, managing budgets, and communicating effectively with stakeholders at various levels. You will be entrusted with owning the product roadmap for key IT platforms, facilitating meetings, and leveraging data-driven insights to improve our technology offerings.

To be considered for the IT Product Delivery Manager role at Wabtec, you should have a strong technical background in software engineering, experience in documenting product requirements, and proven project management skills, particularly in Agile and Waterfall environments. Certifications like PMP or Scrum are preferred, alongside a practical understanding of IT infrastructure technology implementation and change management. Excellent communication skills in English and experience with stakeholder management are also important to succeed in this role.

At Wabtec, you'll experience a hybrid work environment that promotes flexibility and innovation. Our culture is oriented around people-first principles, and we're committed to continuous improvement. You’ll be part of a collaborative team that values diverse perspectives and encourages your growth as a professional while you work on technologically advanced solutions that have a real-world impact.

Wabtec advocates a strong culture of continuous improvement through data-driven decision-making and innovative practices. As an IT Product Delivery Manager, you will utilize insights to enhance our technology offerings and lead initiatives that contribute to the overall performance of our projects. You’ll be empowered to advocate for best practices and bring in your ideas for refining processes that can help the organization excel in delivering value.

Effective communication is crucial for an IT Product Delivery Manager at Wabtec. You will need to present complex technical concepts to a variety of audiences, including IT leadership and business stakeholders. Strong interpersonal skills, the ability to adapt your communication style, and active listening are essential. It’s important to articulate project visions clearly, foster collaborative dialogue, and influence decision-making effectively.

When answering this question, discuss specific Agile projects you've managed, emphasizing your role in driving iterative development and stakeholder collaboration. Share examples where you helped teams adapt to Agile practices and reflect on how this influenced project outcomes positively.

Provide details on your systematic approach to requirement gathering. Discuss techniques such as stakeholder interviews, workshops, and use of user stories. Highlight your ability to translate technical needs into clear functional specifications, ensuring all teams understand the product vision.

Use the STAR method (Situation, Task, Action, Result) to describe a specific challenge. Focus on how you identified the issue, engaged stakeholders, and the strategies you employed to drive the project back on course, ultimately achieving a successful resolution.

Talk about how you assess priorities based on business impact and stakeholder expectations. Discuss techniques you use to negotiate and find common ground, as well as the importance of clear communication in managing stakeholder relationships effectively.

Share the tools you are proficient in, such as JIRA, Trello, or MS Project. Discuss why you prefer these tools based on their features, usability, and how they help in tracking progress, fostering team collaboration, and meeting project deadlines.

Explain your approach to project planning, including risk management and monitoring progress against budgets. Highlight your strategies for regular check-ins and status updates with your team and stakeholders, which help address potential issues early.

Talk about key performance indicators (KPIs) such as delivery timelines, budget adherence, stakeholder satisfaction, and quality of outcomes. Discuss how you gather and analyze data post-project to drive future improvements.

Use examples to explain your conflict resolution strategies. Discuss the importance of fostering an open environment for feedback, encouraging team collaboration, and facilitating discussions to resolve conflicts while keeping the project goals in sight.

Outline your experience with change management processes, focusing on strategies you've employed to prepare teams and stakeholders for transitions. Highlight your skills in training, support, and feedback collection to ensure smooth implementation.

Express genuine enthusiasm for Wabtec's mission and culture. Convey how your values align with their commitment to innovation and diversity. Share your vision of contributing to Wabtec’s transformative projects and your desire to be part of a team that impacts the future of transportation.