Unarmed Security Officer - Durham, NC - job 1 of 2

As an Unarmed Security Officer at Walden Security, you will safeguard various properties against fire, vandalism, and unauthorized entry. You'll monitor premises, provide a visible presence to deter illegal activities, and respond effectively to incidents as they arise. Your role contributes to the overall safety and security of diverse clients, which may include office buildings, luxury residences, and industrial facilities. It's a job that combines vigilance, communication, and a commitment to excellence.

To apply for the Unarmed Security Officer role at Walden Security, you need a high school diploma or GED, and to be at least 18 years old. Additionally, candidates must be able to pass a criminal background check and a drug test. Walden Security is committed to providing thorough training, meaning you will receive the necessary skills and certification to excel in your new role.

Absolutely! Walden Security prides itself on a 'Promote From Within' philosophy, which means that hard-working employees have ample opportunities to grow their careers. As an Unarmed Security Officer, you could advance to higher positions within the company, allowing you to further develop your skills and enjoy the benefits of career progression.

Walden Security offers a comprehensive benefits package for its Unarmed Security Officers, including medical, dental, and vision insurance, flexible scheduling, paid time off, 401K plans, and tuition reimbursement. Additionally, employees can enjoy perks such as scholarships for family members, recognition programs, and competitive salaries ranging from $14 to $18 USD per hour. It's all about making sure our team feels valued and taken care of.

At Walden Security, the training process for Unarmed Security Officers involves a thorough initial training program designed to equip you with the skills needed to earn your Security Officer Certification. This training is recognized nationally and ensures that you are well-prepared for the responsibilities you'll face in the field. With a commitment to continuous development, Walden Security invests in your ongoing education and training to help you succeed.

Successful Unarmed Security Officers possess strong observational skills, excellent communication abilities, and the ability to remain calm under pressure. When answering this question, highlight your experiences demonstrating these traits, perhaps through past roles or specific scenarios you’ve managed, emphasizing your preparedness to contribute positively to the team.

In response to vandalism, a great approach is to first ensure the safety of yourself and others, then report the incident to your supervisor and local authorities. Emphasize your awareness of company protocols and your ability to follow them swiftly. Providing specific examples of past experiences handling similar situations can be beneficial.

When talking about your interest in Walden Security, focus on the company’s reputation for excellence, its commitment to employee growth, and its employee-centric benefits. Mention how you value a supportive work environment that aligns with your career aspirations and the opportunity to be part of a dedicated team.

Prepare to discuss a specific incident where you successfully managed a conflict, including your thought process, actions taken, and the outcome. This demonstrates your interpersonal skills and shows your potential as an Unarmed Security Officer. Highlight the importance of communication and diplomacy in your approach.

In the face of suspicious behavior, you should remain vigilant and unobtrusive. Report the behavior to your supervisor or the authorities while keeping a detailed note of what you observed. This question tests your critical thinking and decision-making abilities, so provide clear steps you would take.

Effective prioritization during busy shifts can be achieved by assessing the immediacy of situations and focusing on high-impact tasks. Talk about your organizational skills and past experiences handling multiple responsibilities at once. Discuss how breaking tasks down or using checklists can help maintain focus.

If you witness an attempted break-in, your first action should be to ensure personal safety, then alert the local authorities immediately. Discuss the importance of following protocol and maintaining a safe environment, along with your ability to assess the situation and act decisively.

Articulate your knowledge of basic emergency response procedures, including evacuation protocols, contacting emergency services, and administering first aid if necessary. Providing examples of training you’ve received in your previous positions or certifications can strengthen your response.

Your response should highlight your drive to protect and serve the community, the satisfaction of creating a safe environment, and the pride of upholding the reputation of Walden Security. Personal anecdotes or moral values related to your commitment to safety can add depth to your answer.

Building rapport with clients begins with good communication. Share your approach to understanding their needs, being approachable, and regularly updating them about any concerns. Providing excellent customer service enhances trust in your role as a Unarmed Security Officer.