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Marketing Ops Specialist

What We’re Building

Honeycomb is the observability platform for teams who manage software that matters. Send any data to our one-of-a-kind data store, solve problems with all the relevant context, and fix issues before your customers find them. Honeycomb is the unified, fast, and collaborative choice for engineering teams who care about customer experience to get the answers they need, quickly. We are passionate about consumer-quality developer tools and excited to build technology that raises our industry’s expectations of what our tools can do for us. We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, as we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!  If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases.  


Who We Are

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. 


How We Work

We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1.


Little more about the team:

This role is part of the Marketing Ops function sitting within Demand Gen, supporting the entire marketing team. We focus on building impactful campaigns that are led by data-driven strategies. You’ll support this mission through expert management of HubSpot and meticulous execution of diverse marketing campaigns.

If you’re a detail-oriented marketer with a passion for data, cross-functional projects and process optimization, you’d be a fit for this role. 


What you'll do in the Role:
  • Campaign Support: Help build, test, and execute marketing campaigns through various channels.
  • Hubspot Management: Act as an technical administrator for Hubspot, executing on database management and system configurations to maintain data integrity and performance. 
  • Marketing Automation: Collaborate with marketing to set up and execute campaigns in Hubspot, including form creation, list building, email marketing, workflows, lead scoring, and reporting. 
  • Data Quality & Segmentation: Help maintain database hygiene, perform data audits, and create segmentation strategies to enable targeted marketing efforts.
  • Manage Privacy & Consent: Ensure compliance with privacy and communication regulations, suggesting and executing on improved processes
  • Reporting & Analytics: Support defining campaign goals, success metrics, and generating reports on key outcomes, providing insight into campaign performance and identifying areas for improvement. 


What you'll bring:
  • Experience: 2+ years of experience in marketing operations or related role, with a strong focus on Hubspot management
  • Technical skills: Proficient in Hubspot, with experience in marketing automation, workflows, lead scoring, and CRM integrations. Strong familiarity with Salesforce. Familiarity with other tools like Google Analytics, Excel/GSheets, HTML or other languages is a plus.
  • Organizational skills: Strong project management skills with the ability to manage multiple projects and meet deadlines. 
  • Analytical skills: Comfortable working with datasets in Hubspot to build reports and dashboards. Detail-oriented, self-reliant, and process-driven mindset. Ability to work independently with excellent communication skills. 


What you'll get when you join the Hive:
  • Base pay range of $70,000- 85,000
  • A stake in our success - generous equity with employee-friendly stock program
  • It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
  • Time to recharge - Unlimited PTO and paid sabbatical
  • A remote-first mindset and culture (really!)
  • Home office, co-working, and internet stipend
  • 100% employee/75% for dependents coverage for all benefits Up to 16 weeks of paid parental leave, regardless of path to parenthood
  • Annual development allowance 
  • And much more...


Please note we cannot currently sponsor or do visa transfers at this time.


Diversity & Accommodations:

We're building a diverse and inclusive workplace where we learn from each other, and welcome nontraditional candidates, and people of all backgrounds, experiences, abilities and perspectives. You don't need to be a millennial to join us, all gens are welcome! Further, we (of course) follow federal and state disability laws and are happy to provide reasonable accommodations during the application phase, interview process, and employment. Please email Talent@honeycomb.io to discuss accessible formats or accommodations. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work; if we can do better - we want to know! 

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CEO of Honeycomb
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Christine Yen
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$85000K

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What You Should Know About Marketing Ops Specialist, Honeycomb

Join Honeycomb as a Marketing Ops Specialist and be part of an innovative team dedicated to enhancing observability for software-driven solutions. In this role, you'll dive into building impactful marketing campaigns and managing crucial marketing automation systems like HubSpot. Your knack for detail will shine through as you execute data-driven strategies and support cross-functional projects. You'll ensure the integrity of our database while creating targeted segmentation strategies that help drive our marketing efforts forward. If you have a passion for blending creativity with data, this position is a perfect match! At Honeycomb, we pride ourselves on our remote-first culture, fostering a flexible work environment where your contributions can truly make a difference. We’re committed to building a diverse team and believe that varied perspectives help us all grow. With over 200 passionate individuals on board and growing, this is an exciting time to join us as we scale after our Series D funding. If you’re detail-oriented, organized, and ready to take on the world of marketing operations, come see how your expertise can impact our mission, and help us continue raising the bar in developer tools. Let’s build the future of marketing together at Honeycomb!

Frequently Asked Questions (FAQs) for Marketing Ops Specialist Role at Honeycomb
What responsibilities does a Marketing Ops Specialist at Honeycomb have?

As a Marketing Ops Specialist at Honeycomb, your primary responsibilities include building, testing, and executing marketing campaigns across various channels, along with managing HubSpot as a technical administrator. You’ll also conduct data audits, establish segmentation strategies, ensure compliance with privacy regulations, and generate reports on campaign performance. This multifaceted role supports the overall marketing team and enhances the effectiveness of our campaigns.

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What qualifications are needed for the Marketing Ops Specialist role at Honeycomb?

To be considered for the Marketing Ops Specialist position at Honeycomb, candidates should have at least 2 years of experience in marketing operations or a related field, with a strong emphasis on HubSpot management. Proficiency with marketing automation, CRM integrations, and analytical reporting is crucial. Additionally, strong organizational skills and a process-driven mindset are essential to successfully manage multiple projects.

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How does Honeycomb support professional growth for Marketing Ops Specialists?

Honeycomb is committed to the professional development of its Marketing Ops Specialists. When you join our team, you receive an annual development allowance that you can use for courses, conferences, or any resources that contribute to your career growth. We believe in investing in our employees and empowering you to further your skills and knowledge in marketing operations.

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What is the culture like at Honeycomb for a Marketing Ops Specialist?

Honeycomb boasts a vibrant and inclusive culture that values diverse perspectives. As a Marketing Ops Specialist, you’ll work collaboratively alongside a team of passionate and talented individuals who support each other in achieving shared goals. Our remote-first approach fosters flexibility and autonomy while maintaining a strong sense of community, making it easier for you to thrive in your role.

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What tools and technologies are essential for a Marketing Ops Specialist at Honeycomb?

A Marketing Ops Specialist at Honeycomb must be proficient in HubSpot to manage marketing automation workflows effectively. Familiarity with Salesforce, Google Analytics, Excel/GSheets, and even HTML or similar languages is also advantageous. These tools are vital for executing campaigns, reporting, and ensuring that marketing processes run smoothly and efficiently.

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Common Interview Questions for Marketing Ops Specialist
Can you describe your experience with HubSpot as a Marketing Ops Specialist?

When addressing your HubSpot experience, focus on specific projects where you optimized marketing operations. Discuss how you managed database integrity, executed campaigns via workflows, and utilized reporting functionalities to track performance. Highlight your comfort with various HubSpot tools and related integrations.

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How do you ensure data quality in marketing operations?

In response to this question, emphasize your systematic approach to data management. Discuss your methods for performing regular audits, maintaining database hygiene, and implementing segmentation strategies that enable targeted marketing efforts. Share examples of tools or processes you've used to enhance data quality.

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What strategies do you use to manage multiple marketing projects simultaneously?

To tackle multiple projects, explain your project management strategies. This can include the use of task management tools, creating timelines, setting priorities based on deadlines, and delegating when necessary. Illustrate your approach with a concrete example of a time you successfully managed competing deadlines.

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Can you provide an example of a successful marketing campaign you've executed?

When discussing a successful campaign, detail the objectives, strategies used, and the outcomes. Describe your role in the execution and how you utilized data to optimize performance. This not only showcases your skills but also reveals your ability to adapt and learn from campaigns.

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How do you stay informed about the latest marketing trends and tools?

This is an opportunity to showcase your commitment to continuous learning. Mention resources you follow, such as industry publications, blogs, podcasts, or professional groups. Discuss any recent trends you find particularly relevant to marketing ops and how you might apply that knowledge at Honeycomb.

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What is your approach to collaborating with other teams within the marketing department?

Highlight your collaborative approach by discussing communication strategies and tools you’ve used to ensure alignment with cross-functional teams. Share specific instances where you contributed to team projects, emphasizing the importance of transparency and teamwork in achieving shared goals.

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How do you measure the success of your marketing operations initiatives?

Outline the key performance indicators (KPIs) and metrics you employ to gauge success. Discuss how you analyze data post-campaign to provide insights and recommend improvements. This demonstrates your analytical mindset and the emphasis you place on data-driven decision-making.

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What role does compliance play in your marketing operations process?

Explain your understanding of compliance within marketing operations, particularly related to privacy regulations. Describe the processes you’ve implemented to ensure adherence and how you stay updated on regulatory changes. This showcases your attention to detail and commitment to responsible marketing practices.

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Can you walk us through your experience with automated marketing workflows?

Discuss specific automated workflows you have set up within HubSpot or similar platforms. Focus on how these workflows helped streamline processes, improved lead nurturing, or increased conversion rates. Providing concrete examples will illustrate your practical knowledge.

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What motivates you as a Marketing Ops Specialist?

Share what drives your passion for marketing operations, whether it’s the thrill of data analysis, creative problem-solving, or the satisfaction of executing successful campaigns. Personalize your answer with examples that reflect how your motivation aligns with Honeycomb's mission and values.

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Give all software engineering teams the observability they need to eliminate toil and delight their users. Honeycomb was founded by a software engineer (a “dev”) and an infrastructure engineer (an “ops”). We were determined to build a world of sof...

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DATE POSTED
March 11, 2025

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