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Merchandise and Stocking Associate - job 2 of 3

Position Summary...

Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping list. From every day needs to special occasions, members need you, as their mini tour guide, to take them that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding - it’s like being paid to go to the gym! Be a part of a great team with a common goal – making sure members can find more of what they love, for less.

You will sweep us off our feet if:
• You thrive in fast-paced environments
• You keep member satisfaction as your top priority
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
• You are able to pick up boxes and other heavy objects weighing more than 25 pounds

You will make an impact by:
• Promptly unloading trucks
• Assisting fellow associates as needed throughout the store
• Sorting and stocking products on shelves and in the backroom
• Engaging with vendors and drivers with a positive attitude
• Maintaining a clean, neat, and member-ready area

The merchandising & stocking associate role is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you'll do...

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.

Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures.


At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $17.00 to $24.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

1000 Franklin Mills Cir, Philadelphia, PA 19154-3115, United States of America
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Average salary estimate

$42640 / YEARLY (est.)
min
max
$35360K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Merchandise and Stocking Associate, Walmart

Are you ready to kick-start your career as a Merchandise and Stocking Associate at Sam's Club in Philadelphia? This exciting role is all about making shopping easier and enjoyable for our members by keeping shelves stocked and inventory organized. Picture yourself zipping through the aisles, engaging with members and helping them locate their favorite products, whether it’s for everyday needs or a special event. Your responsibilities would include unloading trucks, stocking shelves, and fulfilling club pick-up orders. It’s a dynamic job where no two days are the same! You’ll thrive in this fast-paced environment if you enjoy being on your feet and love staying active. Physical demands are part of the job, so you'll need to lift weights over 25 pounds comfortably. Beyond heavy lifting, you’ll be engaging with co-workers and vendors, ensuring a neat shopping area, and addressing any member concerns. It's not just about the work; it's about being part of a team that supports each other and contributes to a welcoming shopping atmosphere. At Sam's Club, we value our associates and offer competitive pay and benefits, including medical coverage, retirement plans, and even education assistance through our Live Better U program. So, if you’re looking for a rewarding role where you can grow and make a positive impact in your community, consider joining us as a Merchandise and Stocking Associate at Sam’s Club today!

Frequently Asked Questions (FAQs) for Merchandise and Stocking Associate Role at Walmart
What are the main responsibilities of a Merchandise and Stocking Associate at Sam's Club in Philadelphia?

As a Merchandise and Stocking Associate at Sam's Club in Philadelphia, your main responsibilities will include unloading trucks, stocking merchandise on shelves, ensuring product displays are organized and appealing, fulfilling club pick-up orders, and assisting members with their shopping needs. You'll play a crucial role in creating a positive shopping experience by maintaining a clean and orderly environment while meeting safety standards.

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What qualifications do I need to apply for the Merchandise and Stocking Associate position at Sam's Club?

To apply for the Merchandise and Stocking Associate position at Sam's Club, you should be capable of lifting heavy objects (over 25 pounds) and thrive in a fast-paced environment. While there are no strict educational qualifications required, a commitment to member satisfaction and the ability to adapt to changing tasks are essential. Teamwork and problem-solving skills will also benefit you greatly in this role.

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How does the compensation for a Merchandise and Stocking Associate at Sam's Club compare to other similar positions?

The hourly wage for a Merchandise and Stocking Associate at Sam's Club ranges from $17.00 to $24.00, depending on location and experience. This competitive compensation, along with bonuses and various employee benefits, places it favorably among similar positions in the retail industry in Philadelphia. Potential additional premiums based on work schedule and performance can further enhance your earnings.

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What benefits can I expect as a Merchandise and Stocking Associate at Sam's Club?

As a Merchandise and Stocking Associate at Sam's Club, you'll enjoy a variety of benefits, including health insurance options (medical, vision, dental), a 401(k) plan, and life insurance. Additionally, you'll receive paid time off, discounts, and educational programs offered through our Live Better U initiative, which covers tuition for various educational pursuits. These benefits aim to support your health, family, and professional growth.

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What opportunities for career advancement are available for Merchandise and Stocking Associates at Sam's Club?

At Sam's Club, starting as a Merchandise and Stocking Associate opens the door to numerous career advancement opportunities. Many associates move into supervisory or management roles within the store. The company encourages and supports continued education and training, paving the way for greater responsibilities and career growth within the retail sector.

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Common Interview Questions for Merchandise and Stocking Associate
How would you prioritize tasks as a Merchandise and Stocking Associate at Sam's Club?

When prioritizing tasks as a Merchandise and Stocking Associate at Sam's Club, focus first on immediate member needs and urgent stocking requirements. Satellite tasks like maintaining cleanliness should follow. Emphasize your ability to collaborate with team members and communicate any changes or needs efficiently to ensure operations run smoothly.

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Can you provide an example of how you successfully handled a challenging situation with a member?

Certainly! During my previous experience, a member was distressed about a missing product. I calmly listened to their concern, assured them I’d help, and promptly located the product in the back room. I then provided additional information about similar items, turning a potentially negative experience into a positive one. Always focus on understanding the member's perspective.

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What steps do you take to ensure compliance with safety standards in the workplace?

To ensure compliance with safety standards, I regularly conduct safety sweeps, follow proper lifting techniques, and adhere to protocols for hazardous materials. I report any unsafe situations immediately and encourage co-workers to maintain high safety awareness. It’s all about creating a safe environment for both staff and members.

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How do you keep yourself motivated during physically demanding shifts?

Keeping motivated during physically demanding shifts entails setting small, achievable goals throughout my worktime, such as completing a certain number of tasks or assisting a specific number of members. Listening to upbeat music during breaks can also elevate my mood, keeping my energy levels high.

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Describe your experience working in a fast-paced retail environment.

In my previous roles, I developed skills to thrive under pressure, whether during peak shopping times or large inventory deliveries. I learned to think on my feet, stay organized, and deliver excellent customer service, ensuring that tasks are completed efficiently without sacrificing quality.

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What do you think is the most important quality for a Merchandise and Stocking Associate?

The most important quality is a strong commitment to member satisfaction. This role involves interacting with customers, so being friendly, attentive, and resourceful can significantly enhance their shopping experience. Additionally, being adaptable to changing tasks is crucial.

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How do you handle repetitive tasks while maintaining a positive attitude?

Maintaining a positive attitude during repetitive tasks relies on keeping a larger perspective on why those tasks matter. I remind myself that each box I stock promotes accessibility to members’ favorite products, which is ultimately rewarding. Taking brief breaks also helps to refresh my focus.

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Can you discuss how you ensure accurate product placement and merchandising?

To ensure accurate product placement, I pay strict attention to the planograms and product codes provided by management. Organizing shelves correctly and regularly checking for Markdown items or damaged products are key tasks I undertake to maintain standards. It’s about creating an enjoyable layout for buyers.

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What are some ways you approach teamwork in the workplace as a Merchandise and Stocking Associate?

Effective teamwork begins with open communication and a willingness to assist others whenever necessary. I make it a point to check in with colleagues to see how I can help and provide feedback to keep everyone informed. Celebrating team successes contributes to a positive atmosphere.

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What interests you most about working at Sam's Club?

I’m passionate about being part of a company that values its employees and offers ample growth opportunities. Sam's Club's commitment to member satisfaction resonates with me, and I am excited to contribute to a team that fosters collaboration, support, and community engagement.

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April 9, 2025

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