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(USA) Co-Manager - Sam's Club Kentwood, MI image - Rise Careers
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(USA) Co-Manager - Sam's Club Kentwood, MI - job 2 of 2

Position Summary...

What you'll do...

Assists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approaches and techniques by ensuring member needs complaints and issues are successfully resolved within company guidelines and standards overseeing club operations in the absence of the club manager assisting with member service as needed assisting members with purchases and answering questions or providing information to members and associates Increases quality of member experience by modeling appropriate service levels and developing effective merchandise presentation for example accurate and competitive pricing proper signing maintaining instock and inventory levels requesting merchandise to meet the needs of the community Assists and develops in directing the management team in all facility operations by ensuring asset protection inventory control member service and member and associate safety ensuring that all areas of the facility are in compliance with company policies and procedures and communicating with members of management and associates about facility operations merchandising and company direction Assists in providing supervision and development opportunities for members of management and hourly Associates in the Facility by monitoring the hiring training and mentoring of associate assigning duties providing recognition ensuring diversity awareness and recruiting qualified Associates to meet staffing needs and achieve Company growth potential Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures providing resolutions for Associates and proactively seeks out Associate comments and concerns Adheres to Company and legal policies procedures and compliance regulations for a Facility by analyzing and interpreting reports implementing and monitoring human resource compliance asset protection and safety controls assisting in overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and assisting in directing the management team in ensuring confidentiality of information documentation and assigned records Participates in community outreach programs and encourages and supports Associates in serving as good members of the community by establishing and maintaining relationships with key individuals or groups in the community acting as the representative for the Company presenting the Companys perspective to various external organizations following the Companys media guidelines and promoting Company sponsored programs events and sustainability efforts to Associates Members and the local community to emphasize the Facility as part of the community Builds knowledge and skills in operating a Facility by delegating duties and assignments to Assistant Managers reviewing and analyzing reports creating budgets leading Facility tours setting Facility standards providing communication updates about the Company and making decisions under the Club Managers guidance Monitors the financial performance of the Facility by confirming that budgeted sales membership wages and other expenses are achieved assisting in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales creating and implementing plans to improve the financial performance of the Facility and shadowing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting Supports the oversight and enforcement of the execution of food safety standards cold chain compliance and food merchandise quality by evaluating the temperature storage sanitation date coding product rotation labels and recalls on stocked merchandise and ensuring the fresh areas forecast for production onhand supplies and current in stock are in line with Companys expectations and the Facility budgets Contributes to membership and sales growth in a Facility by visiting Business Members and potential Members places of business building Member relationships inside and outside the Facility observing the directing of managers in Member relationship development and visits motivating the Membership Sales Team and modeling all Associates about the value of Membership and the quality of Sams Clubs merchandise Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$95,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: 2 years’ experience in retail management or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Merchandising

Primary Location...

4326 28Th St Se, Kentwood, MI 49512-1908, United States of America
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Average salary estimate

$87500 / YEARLY (est.)
min
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$80000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Co-Manager - Sam's Club Kentwood, MI, Walmart

Are you ready to step into a leadership role that allows you to make a real impact? As a Co-Manager at Sam's Club in Kentwood, MI, you'll be at the forefront of delivering exceptional service and operational excellence. This isn't just any management position; you will assist the Club Manager in directing and mentoring both management and hourly associates to ensure our members receive top-notch service. Whether you're helping to resolve member complaints or stepping in to oversee club operations, your role is pivotal. You’ll be deeply involved in enhancing the member experience by promoting effective service levels and maintaining an inviting merchandise presentation. Beyond the basics of managing inventory and safety compliance, you'll be nurturing the development of your team, ensuring they feel valued and supported. Communication and community outreach will also be key aspects of your role, as you will build relationships both inside our club and within the greater Kentwood area. With a focus on training, mentoring, and maintaining a positive workplace culture, you will champion diversity and foster a sense of belonging in your team. Plus, with a competitive salary range of $80,000 to $95,000, along with performance bonuses and a comprehensive benefits package, working with Sam's Club means investing in your future while leading a fantastic team. If you're passionate about retail management and looking for a place to grow your career, Sam’s Club is where you want to be.

Frequently Asked Questions (FAQs) for (USA) Co-Manager - Sam's Club Kentwood, MI Role at Walmart
What are the core responsibilities of a Co-Manager at Sam's Club in Kentwood, MI?

As a Co-Manager at Sam's Club in Kentwood, MI, your core responsibilities include assisting the Club Manager in overseeing day-to-day operations, mentoring and training associates, ensuring member satisfaction, and maintaining compliance with company policies. You’ll actively engage in problem-solving with members, enhance merchandise presentation, and uphold safety standards to improve the overall performance of the club.

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What qualifications are needed to apply for the Co-Manager position at Sam's Club in Kentwood, MI?

To apply for the Co-Manager position at Sam's Club in Kentwood, MI, candidates need a minimum of 2 years of experience in retail management or a related field. While not mandatory, preferred qualifications such as merchandising experience can enhance your application, making you an even stronger candidate for this leadership role.

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How does Sam's Club support professional development for Co-Managers in Kentwood, MI?

Sam's Club is committed to the professional development of its Co-Managers in Kentwood, MI, offering a variety of training and mentorship opportunities. You’ll be encouraged to develop your leadership skills and gain valuable retail insights while receiving support through programs that promote continuous learning, fostering a culture where you can thrive.

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What benefits can a Co-Manager expect at Sam's Club in Kentwood, MI?

As a Co-Manager at Sam's Club in Kentwood, MI, you'll enjoy a comprehensive benefits package, including health coverage (medical, vision, dental), financial benefits like 401(k) plans and stock purchase options, as well as competitive paid time off. You'll also have access to educational benefits like the Live Better U program, which covers tuition for various educational paths.

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How important is community outreach for a Co-Manager at Sam's Club in Kentwood, MI?

Community outreach is a significant aspect of the Co-Manager role at Sam's Club in Kentwood, MI. You'll be encouraged to build relationships within the community and act as a representative for the company during various outreach programs. Engaging with local organizations strengthens community ties and enhances the overall image of Sam's Club as a community-focused organization.

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Common Interview Questions for (USA) Co-Manager - Sam's Club Kentwood, MI
What leadership style do you believe is most effective for a Co-Manager?

An effective leadership style for a Co-Manager includes being supportive and approachable while also setting clear expectations. Balancing authority with collaboration fosters a positive environment where associates feel valued can lead to high performance.

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How would you handle a dissatisfied member at Sam's Club?

Handling a dissatisfied member involves actively listening to their concerns, empathizing with their situation, and working collaboratively to find a solution that satisfies both the member and aligns with Sam's Club’s policies. This approach is vital to maintaining a positive member experience.

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Can you describe your experience with retail merchandising?

In discussing your retail merchandising experience, focus on specific examples where you implemented effective merchandising strategies, improved inventory management or enhanced the shopping experience through thoughtful displays and promotions.

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How important is compliance in your daily operations as a Co-Manager?

Compliance is crucial in daily operations to ensure safety and quality standards are met. As a Co-Manager, it's essential to stay informed about regulations and educate your team to consistently uphold company policies.

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How do you motivate your team in a retail environment?

Motivating a team in retail can involve setting clear goals, recognizing achievements, and creating a positive work culture. Engagement activities, team incentives, and open communication can significantly boost morale and productivity.

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What methods would you use to develop your team at Sam's Club?

Developing your team at Sam's Club can involve regular training sessions, mentorship programs, and one-on-one feedback sessions. Encouraging career advancement and skill-building through structured development plans can also foster growth.

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Describe a difficult decision you had to make in a retail management position.

Reflect on a specific scenario where you faced a challenging decision, highlighting the process you went through to consider various factors, the rationale behind your choice, and the subsequent outcome.

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How do you prioritize member service while managing operational tasks?

Prioritizing member service alongside operational tasks requires effective time management and delegation. Engaging your team to handle day-to-day operations allows you to focus on member interactions, ensuring their needs are addressed promptly.

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How would you analyze sales performance in your club?

Analyzing sales performance involves reviewing sales reports, identifying trends, and understanding customer behaviors. Utilizing this data can help make informed decisions for target strategies to improve sales and member retention.

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What strategies would you employ to build community relationships as a Co-Manager?

Building community relationships can be achieved by engaging in local events, establishing partnerships with community organizations, and promoting opportunities for associates to volunteer and participate, creating a robust community presence for Sam's Club.

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DATE POSTED
April 7, 2025

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