Field Engineer

As a Field Engineer at Wayve, you will be responsible for on-site fault triage and resolution to diagnose and repair vehicle software and hardware issues, ensuring fleet uptime. You'll follow structured protocols for efficiency, work collaboratively with cross-functional teams, and maintain rapid response times to keep our vehicles operational.

The ideal Field Engineer at Wayve should have a strong understanding of vehicle diagnostics, software and hardware fault triage, and repair processes. Experience in fleet operations or ADAS technology is advantageous. Excellent problem-solving skills, effective communication, and a commitment to safety and compliance are critical for this role.

A typical day for a Field Engineer at Wayve involves diagnosing and resolving technical issues on-site, communicating updates with your team, and ensuring adherence to safety protocols. You'll also be part of on-call rotations, engaging in continuous improvement efforts, and collaborating with various teams to optimize field engineering support and efficiency.

To thrive as a Field Engineer at Wayve, you should possess technical expertise in vehicle diagnostics and repair processes, strong problem-solving abilities, and effective communication skills. Adaptability to a fast-paced and evolving environment, as well as knowledge of diagnostic tools and safety protocols, are also crucial for this role.

Field Engineers at Wayve can expect a hybrid working environment that includes time in the office and workshops as well as opportunities for remote work. This setup encourages innovation, teamwork, and continuous learning while allowing flexibility.

In such situations, I would first follow a structured fault diagnosis protocol to identify the issue. This involves reviewing previous maintenance records and using diagnostic tools to pinpoint faults. Open communication with team members can also provide insights that may speed up the resolution.

I would assess the urgency of each vehicle's issue based on factors such as safety, operational impact, and response times. Effective communication with the team would help in delegating tasks and ensuring that critical issues are addressed swiftly without compromising quality.

I have hands-on experience with ADAS technologies through previous work, where I was involved in diagnosing and testing these systems. I continuously update my knowledge through workshops and training to stay current with advancements in the field.

I strictly adhere to industry-standard safety protocols, including proper PPE usage, following lockout/tagout procedures, and ensuring that all tools and equipment are in safe working condition. Regular safety audits and ongoing training help keep safety at the forefront.

I stay calm and focused under pressure by sticking to established protocols. Prioritizing communication with my team is essential to ensure we remain coordinated while troubleshooting, which helps in addressing the issue efficiently.

In a previous position, I worked with a team to address a significant software integration issue affecting fleet operations. Collaborating on troubleshooting, we pooled our insights, which led to a swift resolution and strengthened our teamwork for future challenges.

Yes, I am comfortable working on-call. To prepare, I ensure that I'm familiar with ongoing issues and the diagnostic tools available. I also maintain a clear line of communication with my team to address any concerns that may arise swiftly.

I have used various diagnostic tools such as Datadog and Mender for monitoring and troubleshooting vehicle systems, as well as JIRA for tracking issues. Familiarity with these tools helps me resolve problems efficiently and reliably.

I follow structured reporting protocols to document repairs and maintenance comprehensively. This includes detailing the issues, actions taken, and resolutions achieved, which helps in maintaining a historical record for future reference.

I am excited about the opportunity to work as a Field Engineer at Wayve because of the company's dedication to innovation in autonomous driving technology. The potential to contribute to a team that embraces diversity and aims for impactful solutions aligns with my career aspirations and values.