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Maintenance Technician II (Paul Laurence Dunbar Apartments)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you’re looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician II to join our team at Paul Laurence Dunbar Apartmentsa 171-unit affordable housing community located in Washington, D.C. In this role, you will perform maintenance functions in the community, including rental units, residential common areas, office, grounds, and parking lots. You will also float to other nearby properties as needed.


Please note that the pay rate for this position is $26.00 per hour.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspections, and annual unit inspections.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.


$26 - $26 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

$54000 / YEARLY (est.)
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$54000K

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What You Should Know About Maintenance Technician II (Paul Laurence Dunbar Apartments), WinnCompanies

Are you ready to roll up your sleeves and dive into a rewarding role as a Maintenance Technician II at Paul Laurence Dunbar Apartments? At WinnCompanies, located in Washington, D.C., we believe in enhancing the living experience of our residents, and we need your technical expertise to help us achieve that. In this hands-on role, you will tackle a variety of tasks, from carpentry to HVAC, and plumbing to appliance repair. Every day will bring a new challenge as you maintain our beautiful 171-unit affordable housing community, ensuring everything runs smoothly and looks great. Your ability to diagnose and repair issues, along with your strong customer service skills, will not only help keep our properties in top shape but will also contribute to creating a welcoming home for our residents. You will respond to service requests, perform preventive maintenance, and assist in inspections, all while maintaining the grounds with a keen eye for curb appeal. With a competitive pay rate of $26.00 per hour, we offer a supportive environment where you can thrive, learn, and help positively impact the community. If you're an adaptable team player who enjoys engaging with residents and working in a collaborative environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Maintenance Technician II (Paul Laurence Dunbar Apartments) Role at WinnCompanies
What are the main responsibilities of a Maintenance Technician II at Paul Laurence Dunbar Apartments?

As a Maintenance Technician II at Paul Laurence Dunbar Apartments, your key responsibilities will include diagnosing and repairing issues related to appliances, carpentry, plumbing, HVAC, and electrical systems. You will also handle servicing requests and ensure that vacant units are prepared for future residents. Your role is crucial in maintaining the overall safety and appearance of the community, as you'll participate in preventive maintenance programs and building inspections.

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What qualifications are required for the Maintenance Technician II position at Paul Laurence Dunbar Apartments?

To qualify for the Maintenance Technician II role at Paul Laurence Dunbar Apartments, you should have 1-3 years of relevant work experience, a current vehicle license, and a general knowledge of electrical, plumbing, and HVAC systems. Familiarity with computers and tablets, alongside excellent communication and customer service skills, are also essential. While not mandatory, vocational or technical training and CAMT certification are preferred.

Join Rise to see the full answer
What does the work environment look like for a Maintenance Technician II at Paul Laurence Dunbar Apartments?

The work environment for a Maintenance Technician II at Paul Laurence Dunbar Apartments is dynamic and community-focused. As you engage with residents and collaborate with a close-knit team, you'll have the support you need to solve problems efficiently. The role also involves some physical labor and being available for on-call emergencies, allowing you to make a significant impact on the quality of life for the residents.

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How does the Maintenance Technician II at Paul Laurence Dunbar Apartments contribute to resident satisfaction?

The Maintenance Technician II at Paul Laurence Dunbar Apartments plays a vital role in resident satisfaction by ensuring that all maintenance requests are addressed promptly and efficiently. Your technical skills, coupled with a friendly, customer-focused attitude, help create a safe and welcoming living environment, making a real difference in the everyday lives of our residents.

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What benefits are available for the Maintenance Technician II at Paul Laurence Dunbar Apartments?

As a Maintenance Technician II at Paul Laurence Dunbar Apartments, you will enjoy a comprehensive benefits package that includes generous paid time off, health insurance options, retirement plans with company match, and various employee assistance programs. Additionally, you'll have opportunities for professional development, tuition reimbursement, and employee discounts that further enhance your personal and professional growth.

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Common Interview Questions for Maintenance Technician II (Paul Laurence Dunbar Apartments)
Can you describe your experience with HVAC repairs as a Maintenance Technician II?

In responding to this question, emphasize specific HVAC systems you’ve worked on, describe challenges you’ve faced, and how you successfully resolved them. Highlight your technical knowledge and any relevant certifications that demonstrate your competence.

Join Rise to see the full answer
How do you prioritize multiple maintenance requests in a busy apartment community?

When answering, explain your process for assessing urgency and importance. You might mention keeping organized records, communicating effectively with residents, and your approach to time management to ensure all issues are addressed timely.

Join Rise to see the full answer
What safety measures do you follow when performing repairs or maintenance?

Discuss specific safety protocols that you adhere to, such as using personal protective equipment, following building codes, and ensuring that you are aware of the potential hazards in your work environment. This demonstrates your commitment to safe working conditions.

Join Rise to see the full answer
How do you handle difficult interactions with residents regarding maintenance requests?

Share any experience you have with challenging situations and emphasize your ability to remain calm and professional. Focus on how you communicate effectively with residents to understand their concerns and develop solutions that satisfy their needs.

Join Rise to see the full answer
Can you provide an example of a time you went above and beyond for a resident?

Be specific and give a detailed example where you took extra steps to ensure resident satisfaction. This can include going out of your way for a quick repair during off-hours or organizing a community event that improved overall resident morale.

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What experience do you have with property maintenance systems or software?

Detail any software or systems you’ve used to track maintenance requests and schedule repairs. Explain how this technology has helped you improve efficiency and service delivery.

Join Rise to see the full answer
How would you approach maintaining curb appeal for Paul Laurence Dunbar Apartments?

Discuss your understanding of landscaping, trash management, and regular property upkeep. Share specific strategies you’ve implemented in past roles and how they contributed positively to resident satisfaction and the overall appearance of the property.

Join Rise to see the full answer
What do you find most rewarding about being a Maintenance Technician II?

Reflect on aspects of the job that you enjoy, such as problem-solving, interacting with residents, or the satisfaction of a job well done. This allows interviewers to see your passion for the work.

Join Rise to see the full answer
What steps do you take to stay updated on maintenance best practices?

Talk about your commitment to continuous learning by mentioning any trade certifications, workshops, or research you pursue to improve your skills as a Maintenance Technician II and how this helps you provide better service.

Join Rise to see the full answer
Why do you want to work for WinnCompanies at Paul Laurence Dunbar Apartments?

Express your enthusiasm for WinnCompanies’ values and mission. Share what specifically draws you to the property and how your skills and values align with those of the organization, showcasing your interest in the role.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
March 22, 2025

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