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System Administrator 2 (Linux)

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.


Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT

system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages

UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements and updates to improve reliability, security and performance.


Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).


Capabilities
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
  • Perform periodic vulnerability scans of systems
  • Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.
  • Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
  • Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
  • Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.


Required Qualifications
  • TS/SCI with agency appropriate poly
  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor’s degree.


Required Technical Skills
  • 3 years Linux system administration experience.
  • Knowledge of physical and virtual servers.
  • Experience researching and creating solutions to close IAVA’s.
  • Ansible experience
  • Experience in building and maintaining VMware environments.


Desired Technical Skills
  • AWS experience
  • Scripting experience (Python/Perl)
  • Docker experience


The Benefits Package
  • Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. 

Additional benefits include:
  • Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:
  • A Choice of Medical Plan Options, some with Health Savings Account (HSA)
  • Vision and Dental
  • Life and AD&D Benefits
  • Short and Long-Term Disability
  • Hospital Indemnity, Accident, and Critical Illness Insurances
  • Optional Identity Theft and Legal Protection Services


Company Environment & Perks
  • Employee Referral Bonus Eligibility up to $10,000 
  • Mobility Among Wyetech-supported Contracts 
  • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
  • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. 
  • Employees receive two complementary branded clothing orders annually.


$42.42 - $104.64 an hour
Pay Range: $42.42 - $104.64 per hour*
Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts.

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 


Affirmative Action Statement:

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.


Accommodations:

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or staffing@wyetech.com. We are happy to provide reasonable accommodations to ensure equal access to all candidates. 

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What You Should Know About System Administrator 2 (Linux), Wyetech

At Wyetech, the role of System Administrator 2 (Linux) embodies the spirit of innovation and excellence within our award-winning corporate culture. Located in the vibrant setting of Ft. Meade, Maryland, you will take on the exciting challenge of supporting the implementation, troubleshooting, and maintenance of IT systems tailored to meet the diverse needs of our federal government clients. Your expertise will shine as you manage the architecture of IT systems, ensuring their optimal performance. This role emphasizes not just daily operations, monitoring, and resolution for client/server/storage/network devices, but also a hands-on approach to Tier 1 and Tier 2 problem identification, diagnosis, and resolution. As a key player on our team, you’ll provide essential support for mission-critical systems, deliver top-notch user assistance, and navigate the complexities of configuration management with ease. We’re looking for someone with substantial knowledge of UNIX and Windows operating systems, since you will be involved in configuring, managing, and enhancing these systems in line with security protocols. If you have commendable skills in Linux administration, a passion for problem-solving, and the motivation to join a team committed to groundbreaking success, you’ll thrive as a System Administrator 2 at Wyetech. Join us as we revolutionize the world of technology with a commitment to quality and a dedication to our employees’ professional growth.

Frequently Asked Questions (FAQs) for System Administrator 2 (Linux) Role at Wyetech
What responsibilities does a System Administrator 2 (Linux) at Wyetech have?

A System Administrator 2 (Linux) at Wyetech is responsible for supporting and managing the implementation and maintenance of IT systems. This includes daily operations, monitoring, troubleshooting, and problem resolution for various devices. They also engage in Tier 1 and Tier 2 support, manage system configuration, optimize performance, and ensure compliance with security protocols.

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What qualifications are required for the System Administrator 2 position at Wyetech?

To qualify for the System Administrator 2 (Linux) position at Wyetech, candidates must possess a TS/SCI security clearance, a Bachelor's degree in a technical field, and ten years of experience in similar roles. Alternatively, five years of additional SA experience can substitute for the degree. Expertise in Linux system administration and knowledge of physical and virtual servers is also crucial.

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What technical skills are preferred for a System Administrator 2 at Wyetech?

Preferred technical skills for the System Administrator 2 (Linux) role at Wyetech include 3 years of Linux system administration experience, proficiency in Ansible, and familiarity with VMware environments. Additional skills in AWS, scripting languages like Python or Perl, and container technologies such as Docker are also beneficial.

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What benefits does Wyetech offer to its employees?

Wyetech offers a comprehensive benefits package that includes a generous pension contribution, extensive PTO of up to 200 hours annually, flexible medical plan options with HSAs, vision and dental coverage, and various voluntary benefits such as life and disability insurance. Employees also enjoy mobility across contracts and locations, team-building events, and opportunities for professional development.

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What is the work environment like for a System Administrator 2 at Wyetech?

Working as a System Administrator 2 (Linux) at Wyetech means being part of a dynamic and collaborative environment. The company promotes a positive corporate culture with various team-building events and employee recognition programs. With a focus on employee well-being, Wyetech provides opportunities for continuous learning and career advancement, making it an ideal place to grow your IT career.

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Common Interview Questions for System Administrator 2 (Linux)
Can you describe your experience with Linux system administration?

In your response, highlight the specific distributions you have worked with, any relevant projects you've managed, and your familiarity with system configurations in production environments.

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What strategies do you use for troubleshooting IT systems?

Discuss a structured approach to troubleshooting, including how you gather information, prioritize issues, and utilize diagnostic tools or methodologies to resolve problems efficiently.

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How familiar are you with network security protocols?

Highlight your understanding of security measures relevant to UNIX and Windows systems, any experience with compliance requirements, and your approach to implementing security patches.

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What role does automation play in system administration?

Speak about your familiarity with tools like Ansible and how you have used automation to improve system reliability and reduce manual workload in past positions.

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How do you approach user support and ensuring their satisfaction?

Share your methods for delivering excellent user support, including communication strategies and how you follow up to ensure issues are fully resolved.

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Can you provide an example of resolving a complex technical issue?

Walk through a specific example where you identified a complex problem, the steps you took to analyze and resolve it, and the impact your solution had on the organization.

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What is your experience with configuring virtual environments?

Explain your hands-on experience with VMware or other virtualization technologies, including specific types of projects or environments you have managed.

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How do you prioritize tasks in a busy IT environment?

Describe your approach to task management and prioritization, perhaps using a tool or framework, and provide an example of how you've navigated competing demands.

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What measures do you take to stay updated with the latest technology trends?

Discuss your commitment to professional development through continuous learning, certifications, attending industry conferences, or participating in online courses.

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Why do you want to work at Wyetech as a System Administrator 2?

This is your chance to express your enthusiasm for the role and the company's culture, mentioning specific aspects of Wyetech that resonate with your career goals or personal values.

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