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Solutions Engineer / Pre-Sales (France/Southern Europe)

Meet Yubico: the inventor of the YubiKey––the world's first and leading security key. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. We  are a global company with a strong company culture and employees located in over 14 countries. Yubico’s  headquarters are based in  Stockholm, Sweden and Santa Clara, CA.  Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.



At Yubico, we offer:


Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority.


Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).


Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here.


The Role:


We are looking for a talented Pre-Sales / Solutions Engineer to join the security revolution! In this role you will play a critical role in establishing technical credibility and confidence with our prospective clients leveraging your experience and drive to envision, position and sell Yubico’s products. You will work closely with sales reps and channel partners to define and communicate how we can best achieve our customers goals with Yubico solutions.



Tasks & Responsibilities:
  • Establish yourself as a resident subject matter expert on Yubico’s products and ecosystem
  • Strategize with sales reps to help achieve target sales quotas
  • Build strong relationships with prospects and establish technical credibility to help advance deals
  • Maintain relationships with existing customers and look for opportunities to expand their product usage and improve their security posture where relevant
  • Build and deliver successful Proofs of Concept (PoCs), deployment planning, and technical consulting engagements
  • Actively communicate with engineering and marketing with respect to evolving customer requirements in the marketplace
  • Continually assist with solutions development to expand to new target markets and industries
  • Improve the customer’s experience through conferences, workshops, and written documentation
  • Care about contributing to an amazing work culture and environment
  • Support and be comfortable with the rapid, unpredictable nature of a young innovative company
  • Work with customers remotely and in person


Basic Requirements:
  • 4 or more years of experience in roles that require direct technical customer interaction, such as Solutions Engineering or a Pre-sales background preferably in the IT-security space
  • Knowledge of commonly used security technologies and protocols including two-factor authentication, IAM, Single Sign-On, VPN, various authentication protocols (OATH, SAML, OpenID, ADFS, FIDO)
  • Able to configure and install enterprise technologies including network infrastructure, virtualization, web applications, Windows, Mac, and Linux
  • Able to troubleshoot Windows, Mac, and Linux environments
  • Excellent written and oral business communication skills
  • Excellent project management skills
  • Ability to collaborate across geographically dispersed functions
  • Proficient French and good English are required. An extra bonus is if you can speak other languages as well such as Spanish, Portuguese and Italian


Terms:
  • Travel: Expected to be 20-40%
  • Start Date: As soon as possible
  • Location: France
  • Hours: Monday – Friday, 40 hours per week


#LI-Remote

#LI-IR1


We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team.


Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.


Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.


As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.  

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Average salary estimate

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What You Should Know About Solutions Engineer / Pre-Sales (France/Southern Europe), Yubico

Join the vibrant team at Yubico as a Solutions Engineer / Pre-Sales, where you’ll be at the forefront of a security revolution in France and Southern Europe! As the creator of the revolutionary YubiKey, Yubico is on a mission to make secure logins accessible for everyone, and we want you to help champion this cause. In this role, your expertise will shine as you establish technical credibility with potential clients, strategizing alongside sales reps and channel partners to engage customers and illustrate how Yubico’s cutting-edge solutions can meet their needs. You’ll have the opportunity to conduct Proofs of Concept, provide technical consulting, and foster strong relationships with both prospective and existing clients. In our friendly culture, we prioritize collaboration and communication, and you will be empowered to express your ideas freely. With a focus on flexibility, whether you prefer to work 100% from home or in a hybrid setup, you’ll help customers achieve their security goals while enjoying a supportive work environment. Your experience in Solutions Engineering or a related field combined with your knowledge of security technologies like two-factor authentication, IAM, and VPNs will be key to your success. If you’re ready to take the next step in your career and contribute to an innovative company dedicated to making the internet a safer place, Yubico is the perfect place for you. Let’s secure the world together!

Frequently Asked Questions (FAQs) for Solutions Engineer / Pre-Sales (France/Southern Europe) Role at Yubico
What are the responsibilities of a Solutions Engineer / Pre-Sales at Yubico?

As a Solutions Engineer / Pre-Sales at Yubico, your primary responsibilities include establishing technical credibility with prospective clients, working closely with sales reps, creating and delivering Proofs of Concept, and helping clients understand how Yubico solutions can meet their unique security needs. You will also engage in deploying solutions while enhancing existing customer relationships.

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What qualifications are required for the Solutions Engineer / Pre-Sales position at Yubico?

To be considered for the Solutions Engineer / Pre-Sales position at Yubico, candidates should have at least four years of experience in customer-facing technical roles, preferably within the IT security sector. Proficiency in security technologies, a strong grasp of technical configurations, and excellent communication skills in both French and English are crucial for success in this role.

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How does Yubico support the work-life balance of its Solutions Engineers?

Yubico places a high value on work-life balance, providing flexibility for Solutions Engineers to either work 100% remotely or adopt a hybrid onsite model. Employees are encouraged to prioritize rest and well-being, promoting a sustainable approach to the fast-paced nature of a high-growth company.

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What does a day in the life of a Yubico Solutions Engineer / Pre-Sales look like?

A day in the life of a Yubico Solutions Engineer / Pre-Sales involves collaborating with sales teams to strategize deals, delivering technical presentations to clients, and engaging in discussions to assess and address customer needs. You may also conduct thorough market research and attend client meetings, helping to ensure Yubico’s solutions are effectively meeting customer expectations.

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What opportunities for growth exists for Solutions Engineers at Yubico?

Solutions Engineers at Yubico have numerous opportunities for growth, including the ability to expand their technical knowledge, take part in innovative projects, and collaborate across teams within a rapidly evolving technology landscape. Additionally, Yubico fosters a culture of continuous learning and professional development.

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Common Interview Questions for Solutions Engineer / Pre-Sales (France/Southern Europe)
How do you establish technical credibility with clients as a Solutions Engineer?

To establish technical credibility with clients as a Solutions Engineer, it's essential to listen actively to their challenges, demonstrate a deep understanding of Yubico's products, and present tailored solutions that address their specific needs. Sharing success stories and effectively communicating technical concepts is vital.

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Can you describe your experience with deploying security technologies?

When answering this question, highlight any relevant experience with deploying security technologies, emphasizing your understanding of protocols and tools such as two-factor authentication, IAM, and VPNs. Discuss specific projects where you successfully implemented these technologies, illustrating the impact on the client's security posture.

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What are some common challenges faced by Solutions Engineers in the IT security space?

Common challenges faced by Solutions Engineers in IT security include keeping up with an evolving threat landscape, addressing diverse customer requirements, and managing client expectations regarding product capabilities. Providing tailored solutions and staying informed about industry trends are key strategies to overcome these challenges.

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How would you describe your communication style when working with non-technical stakeholders?

It's important to tailor your communication style to the audience when interacting with non-technical stakeholders. Using clear, jargon-free language while effectively conveying the technical benefits of Yubico's products helps ensure that everyone understands the value being provided.

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How do you handle situations where a client's requirements exceed our product capabilities?

When faced with client requirements that exceed product capabilities, it's crucial to maintain transparency. Explain the limitations while discussing alternative solutions and how our products can still address some of their needs or future enhancements that may meet their requirements.

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What tools or methodologies do you use for managing projects as a Solutions Engineer?

As a Solutions Engineer, utilizing project management methodologies like Agile or tools such as Trello or JIRA can help in organizing tasks and timelines. Mention any specific tools or strategies that you have successfully implemented in past projects to ensure alignment with team objectives.

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What techniques do you use to gather customer feedback on solutions?

Gathering customer feedback can be achieved through various techniques, such as conducting surveys, hosting feedback sessions, or leveraging direct client conversations post-implementation. Sharing feedback with engineering and development teams can help inform future product improvements.

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Describe a situation where you overcame a technical obstacle during a client engagement.

For this question, share a specific example where you faced a technical obstacle, detailing how you identified the issue, the steps you took to troubleshoot, and the ultimate solution that resolved the problem for the client. This showcases your problem-solving skills and technical expertise.

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How do you keep yourself updated on the latest trends and technologies in IT security?

Staying updated on IT security trends can involve following industry thought leaders, reading relevant publications, attending webinars, and participating in networking events. Highlight any specific blogs, podcasts, or online forums you regularly engage with to maintain your industry knowledge.

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What motivates you to work in the Solutions Engineering field?

Discussing your motivations can include a passion for technology, the desire to help organizations enhance their security, and the challenge of working in a fast-paced, innovative environment. Express enthusiasm for the problem-solving aspects of the role and your dedication to contributing to the greater security landscape.

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Yubico's core mission is to make the internet more secure for everyone. We named our first product the YubiKey, with the vision of enabling your ubiquitous key to securely access any number of IT systems. In Japanese, the word “yubi” means “finge...

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DATE POSTED
April 7, 2025

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