QA Manager

As a QA Manager at 31st Union, your main responsibilities will include leading the Development QA team, developing strategic QA frameworks, overseeing test planning and defect tracking, and enhancing quality assurance processes. Your role is crucial in ensuring that our games, including the exciting Project ETHOS, meet player expectations and performance standards.

Candidates for the QA Manager position at 31st Union should possess at least 5 years of QA experience in the video game industry, including 2 years in a leadership role. Strong leadership, excellent communication skills, and a proven track record of developing test plans and reports are essential. Knowledge of QA automation tools will be a plus.

31st Union ensures quality through a dedicated QA department led by experienced professionals. As a QA Manager, you’ll implement strategies that incorporate clear communication across teams to consistently monitor and improve quality assurance processes, ensuring our games offer top-tier player experiences.

In the role of QA Manager at 31st Union, you can expect significant career growth opportunities. By leading a talented team and driving innovative processes, you'll not only enhance your skills but also contribute to our mission of creating exceptional games. Your work will have a lasting impact on both your career trajectory and the company’s success.

31st Union offers a competitive compensation package for its QA Manager role, including a salary range of $97,000 to $130,000 annually, as well as potential bonuses and equity awards. Additional benefits encompass a comprehensive medical plan and opportunities for professional development in a supportive and creative environment.

A QA Manager in a gaming studio, like at 31st Union, is responsible for ensuring that games meet predefined quality standards throughout the development cycle. This includes overseeing test planning, defect tracking, and fostering effective communication among development teams to address quality issues promptly.

When responding to this question, highlight your previous roles and outline how you led QA teams in dynamic environments. Discuss any specific achievements and your approach to fostering an inspiring team culture that encourages quality and accountability.

Provide a detailed example of a QA process you improved, focusing on specific strategies you implemented and the results. Emphasize how your leadership at 31st Union would replicate such successes in enhancing game quality.

Discuss the QA tools you have experience with, such as automation software, test management systems, or bug tracking tools. Explain how you have used these tools effectively to enhance QA processes and ensure game quality.

Describing your conflict resolution style is important here. Share examples of past conflicts you’ve resolved within your QA team, leveraging communication and team-building techniques. Stress the importance of nurturing a collaborative environment at 31st Union.

Explain your strategy for establishing and maintaining open lines of communication with development teams, addressing how you would foster collaboration at 31st Union to ensure quality expectations are aligned throughout the project lifecycle.

Discuss specific metrics you consider critical for evaluating QA performance, such as defect rates, test coverage, and team efficiency. Explain how these metrics can guide decision-making at 31st Union.

Share your methods for fostering a culture of continuous improvement, including regular feedback sessions, team training, and performance reviews. Emphasize the significance of data-driven improvements at 31st Union.

Talk about your experience in QA for multiplayer games, touching on specific testing strategies you’ve implemented to assess server performance and user experience. Highlight how you would apply these strategies at 31st Union.

Express your passion for gaming and how the mission of 31st Union resonates with you. Discuss your desire to contribute to outstanding gaming experiences and leverage your skills to raise the quality bar within the studio.