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Manager, Its About Time

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The It’s About Time team partners with U.S. Commercial in-field partners and other stakeholders for increasing the operational effectiveness of the U.S. Commercial in-field organization by implementation of new business processes and continuous improvement of those that already exist.  This group also assists in managing the change that results from changes due to business need, processes or technology, including coordinating efforts with stakeholders such as in-field tools, Finance, HR, Learning and Development, etc.

A successful candidate will be responsible for working with the It’s About Time team and cross-functional partners to ensure the successful execution and implementation of It’s About Time Initiatives.

The Manager is responsible for leading and supporting the cross function operational projects and initiatives that drive commercial strategies across U.S. Commercial Operations.  This position reports to the Director of Operations Excellence.   As the Manager for It’s About Time – Field you will lead some projects and support others led by the IAT Associate Directors and IAT Director, that streamline or eliminate unnecessary administrative burden for U.S. Commercial employees.  You will work with various AbbVie functions, Sales Management and the field sales force to deliver customer centric solutions.  The position requires the ability to lead some and support others – scale complex projects including multiple interdependencies as well as management over others without direct authority. 

  • Responsible for compliance with applicable policies and procedures.
  • Manages multiple projects and supports others managed by the IAT Associate Directors and IAT Director and consistently meets expectations.
  • Translate conceptual ideas and visions into concrete deliverables, visuals and measurable results.
  • Effectively communicate with in-field team customers, cross functional partners and stakeholders so that all parties understand the purpose and direction of any initiative.
  • Understands business needs and has a thorough knowledge of the dynamics of the in-field team including tools used and processes followed.
  • Executes in-field team immersions to understand current dynamics of in-field team and brings insights back to the IAT team to share more broadly with the organization.
  • Leads the projects in using established Project Management tools and techniques to stay within authorized budget limits and achieve the overall project and organizational objectives.
  • Ensures quality and effectiveness of key results of major projects through sound design, early risk assessments, and implementation of fallback strategies.
  • Support the communication strategy of the It’s About Time team with the IAT champions by collecting, compiling and creating communications to the field that are clear, concise and consistent.
  • Manages the in-field team immersions for the IAT team.
  • Primary Point of Contact for the IAT team for the logistics of town halls and other sales meetings where sales professionals are gathered and It’s About Time has a presence.  Manage logistics of breakouts, displays and other activities undertaken by the It’s About Time Team.
  • Manage the content and logistical maintenance of the It’s About Time team’s ReelTIME asset by collecting and publishing videos to enhance field agility

Qualifications

  • Bachelor’s degree
  • 5 years of project management experience
  • Strong operations experience managing projects and service delivery against targeted Key Performance Indicators (KPI)
  • Possess proven project management and organizational skills with a demonstrated ability to work autonomously in complex organization matrices

Preferred Qualifications:

  • Recent Field Sales experience is highly preferred
  • Field Tool (iREP, 1view, CTE, etc) experience is highly preferred

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

​The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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What You Should Know About Manager, Its About Time, AbbVie

As the Manager for 'It’s About Time' at AbbVie in Mettawa, IL, you’ll be stepping into a dynamic role that connects innovation with operational excellence. The 'It’s About Time' team is all about boosting the operational effectiveness of AbbVie's U.S. Commercial in-field partners and enhancing their journeys by implementing new business processes and continuously improving existing ones. Your role will require you to collaborate with various stakeholders, from finance to HR, to ensure that initiatives are executed smoothly and effectively. Imagine leading projects that not only streamline administrative tasks for the sales force but also deliver customer-centric solutions that make a real difference. As you support cross-functional operational projects, you'll utilize your project management skills to navigate a complex organizational matrix while managing multiple priorities. With your strong communication skills, you’ll effectively convey the purpose and direction of initiatives to all parties involved, ensuring alignment across the board. You will also have the opportunity to conduct in-field team immersions to gather insights and share those back with your team, fostering continuous improvement. Plus, with your keen organizational skills, you’ll manage logistics for key events like town halls, ensuring everything runs like clockwork. At AbbVie, we're not just filling a position; we’re looking for someone passionate about making an impact in the healthcare field. If you’re driven, detail-oriented, and eager to take on this challenge, we would love to hear from you!

Frequently Asked Questions (FAQs) for Manager, Its About Time Role at AbbVie
What are the main responsibilities of a Manager, It’s About Time at AbbVie?

As a Manager for It’s About Time at AbbVie, your primary responsibilities include leading operational projects, managing initiatives to streamline processes for U.S. Commercial operations, and working collaboratively with various internal stakeholders. You'll focus on enhancing the effectiveness of in-field teams, ensuring compliance with policies, and maintaining quality outputs across projects.

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What qualifications are necessary for the Manager position at AbbVie?

To qualify for the Manager role at AbbVie, candidates should have at least a bachelor’s degree, five years of project management experience, and a strong operational background. Familiarity with field tools and experience in field sales are preferred qualifications that can enhance your candidacy.

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How does the Manager, It’s About Time at AbbVie contribute to team success?

The Manager, It’s About Time at AbbVie plays a crucial role in driving team success by leading projects that improve operational efficiency and support the commercial strategies in the field. Your efforts in enhancing communication, collecting insights from in-field teams, and fostering collaboration among cross-functional partners ensure that the U.S. Commercial operations remain efficient and effective.

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What skills are essential for a successful Manager in the It’s About Time team at AbbVie?

Essential skills for a successful Manager in the It’s About Time team at AbbVie include strong project management capabilities, excellent communication skills, and the ability to navigate complex organizational structures. Candidates should also possess solid problem-solving skills and the capacity to translate conceptual ideas into actionable projects.

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What is the team dynamic like in the It’s About Time group at AbbVie?

The team dynamic in the It’s About Time group at AbbVie is collaborative and driven by innovation. As a Manager, you'll engage with various stakeholders and cross-functional partners, fostering an environment where creative solutions can thrive and the operational effectiveness of the sales teams is continuously enhanced.

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Common Interview Questions for Manager, Its About Time
What project management methodologies are you familiar with that could benefit the Manager position at AbbVie?

During your interview, it's beneficial to discuss any specific project management methodologies you're adept with, such as Agile or Waterfall. Emphasize how these frameworks can be applied in the Manager, It’s About Time role to enhance collaboration and streamline project execution.

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Can you provide an example of how you've improved a process in your previous roles?

In your response, detail a specific instance where you identified a process inefficiency, the steps you took to analyze and improve it, and the tangible results. This highlights your ability to drive continuous improvement—key for the Manager role at AbbVie.

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How do you handle conflicting priorities when managing multiple projects?

Discuss your approach to prioritization, perhaps by using a matrix to evaluate impact versus effort. Mention tools you use for tracking progress and how you communicate with stakeholders to manage expectations, showing your readiness for the Manager position.

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Describe a time when you had to lead a cross-functional team. What challenges did you face?

Provide a real-life example where you led a cross-functional team. Discuss the challenges faced, how you navigated different perspectives, and the results achieved, which demonstrates your leadership skills pertinent to the Manager role.

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How do you ensure effective communication with stakeholders in a complex organization?

Share your strategies for effective communication—like maintaining regular updates through meetings, utilizing collaborative tools, and tailoring your messages to different audiences. This demonstrates your readiness to work in the complex environment at AbbVie.

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What is your understanding of the healthcare landscape, particularly in commercial operations?

Express your awareness of healthcare trends that impact sales operations, such as regulatory changes or technological advancements. Relate this knowledge to your potential contributions in the Manager role at AbbVie.

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Give an example of how you've used data to drive decision-making in your previous roles.

Detail a situation where data analysis led to informed decisions that improved project outcomes. This will showcase your analytical skills essential for the Manager position.

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How do you stay updated on industry best practices and emerging trends?

Discuss specific resources you utilize, such as industry publications, networking groups, or training courses, to show your commitment to professional growth that will benefit your role at AbbVie.

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What tools and technologies have you used for project management?

Mention any project management tools like Microsoft Project, Trello, or Asana that you're proficient in. Explain how these tools help you keep projects organized and on track, relating it back to your role as Manager at AbbVie.

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Why do you want to work for AbbVie specifically in the It’s About Time team?

Frame your answer around AbbVie's reputation for innovation and commitment to improving patient outcomes. Connect your career aspirations and values to the mission, illustrating your enthusiasm for contributing to the It’s About Time team.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
February 13, 2025

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