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Manager, Quality Systems - job 2 of 5

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose

The Manager Quality Systems is responsible for providing quality assurance support for pharmaceutical products, cosmetics, and biologics. This role will support the strategic direction to ensure business objectives are met. Specific areas of support may include Training, Manufacturing Quality Assurance, Compendia Management and CAPA. This position will also translate strategy into tactical objectives to deliver strategic plans and regulatory updates. This position will ensure that all product, process or system related quality activities from raw material inspection through shipment of final product are in compliance with Corporate and governmental regulations.

Responsibilities

  • Ensure proper integration and support of quality regulations: drug, biologics and cosmetic.
  • Lead project teams in planning, preparation, review and approval of quality documentation.
  • Responsible for implementing and maintaining the effectiveness of the quality system for drug, biologics and cosmetic including compliance with Corporate policies, processes and procedures.
  • Design effective quality systems, procedures and/or processes within cross functional teams to ensure compliance as well as efficiency throughout our quality system. May be required to prepare and present data during regulatory audits (FDA, EMA, Anvisa, etc) and internal audits.
  • Coordinate quality system elements, training, continuous improvement, and tactical support across functions and plants.
  • Support new product introduction for pharmaceutical products.
  • Interact with internal and external partners for development of best practices in our quality systems and procedures.
  • Perform assessments to determine compliance to processes and regulations to identify potential gaps and mitigate and implement improvements within our quality system.
  • Oversee the implementation and management of training and education programs for various aspects of quality assurance.
  • Oversee the CAPA process to ensure meaningful actions are implemented
  • Supervise a group of quality professionals in different aspects of the quality system (MQA, training, CAPA)

 

Qualifications

 

  • Bachelor’s Degree in Chemistry, Pharmacy, Biology, Microbiology, Engineering or other technical/ scientific area preferred.
  • 8+ years’ experience in quality assurance, quality oversight or relevant experience.
  • Leadership of technical professionals and in leading cross-functional teams.
  • Technical knowledge in as many of the following areas as possible: Quality and Manufacturing Operations.
  • Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical, biological or device related products.
  • Knowledge of QA systems and GMP compliance requirements including regulations and standards
  • Experience working in both team setting and independently. Works well with manager guidance while able to manage own time.
  • Strong oral (with all levels of management) and written communication skills needed.
  • Excellent interpersonal skills a plus.
  • Can lead medium to larger sized projects with increasing level of complexity and size to deliver tactical results that support strategic initiatives.

 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Manager, Quality Systems, AbbVie

As a Manager of Quality Systems at AbbVie in North Chicago, IL, you're not just managing a team; you're shaping the future of healthcare. At AbbVie, we are committed to discovering innovative treatments that improve lives. In this role, you'll guide the integration of quality assurance for pharmaceutical products, cosmetics, and biologics, ensuring compliance with corporate policies and regulatory standards. You’ll lead cross-functional project teams, focusing on training, manufacturing quality assurance, compendia management, and CAPA processes. Your expertise will help design and implement effective quality systems, maintain compliance, and drive continuous improvement. You’ll also interact with external partners to establish best practices and oversee the training and education programs essential for promoting a culture of quality. Your contributions will directly impact product safety, efficacy, and delivery, making a real difference in patients' lives. If you're ready to take on a dynamic role that challenges your leadership skills and enhances the quality of healthcare products, AbbVie is the perfect place for you to flourish. Join us at AbbVie and be part of something remarkable where your work will contribute to vital advancements in health!

Frequently Asked Questions (FAQs) for Manager, Quality Systems Role at AbbVie
What are the key responsibilities of a Manager, Quality Systems at AbbVie?

As a Manager, Quality Systems at AbbVie, you will oversee the quality assurance processes for pharmaceutical products, cosmetics, and biologics. This includes ensuring compliance with regulations, leading project teams in the documentation process, and implementing effective quality systems across various functions. You will also manage the CAPA process, coordinate training programs, and evaluate compliance, making sure product quality aligns with AbbVie's high standards.

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What qualifications are required for the Manager, Quality Systems position at AbbVie?

To be considered for the Manager, Quality Systems role at AbbVie, candidates should ideally hold a Bachelor’s Degree in a relevant field like Chemistry or Engineering, along with 8+ years of experience in quality assurance. Leadership experience with technical professionals and a solid understanding of quality and manufacturing operations, GMP compliance, and regulatory standards is essential for fulfilling the responsibilities of this position.

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How does the Manager, Quality Systems role support AbbVie's mission?

The Manager, Quality Systems plays a crucial role in AbbVie’s mission by ensuring that all products meet the highest quality standards, thereby guaranteeing patient safety and efficacy. By implementing robust quality systems and practices, you will contribute to the development of innovative healthcare solutions that address serious health challenges, aligning with AbbVie’s dedication to improving patients' lives.

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What skills are essential for success in the Manager, Quality Systems role at AbbVie?

Success as a Manager, Quality Systems at AbbVie hinges on strong leadership skills, technical knowledge of QA systems, and the ability to communicate effectively with teams across all management levels. Being adept at leading cross-functional projects, handling complex compliance issues, and fostering a culture of quality improvement are vital for driving AbbVie's quality initiatives.

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What opportunities for growth does AbbVie offer to a Manager, Quality Systems?

At AbbVie, the opportunities for growth as a Manager, Quality Systems are substantial. Employees are encouraged to pursue continuous development through various training programs and mentorship. There are prospects for advancement within the Quality Assurance and broader organizational structure, allowing you to take on more complex projects and leadership roles as you evolve in your career.

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Common Interview Questions for Manager, Quality Systems
Can you describe your experience with quality systems in the pharmaceutical industry?

In answering this question, highlight specific projects where you've managed quality systems or compliance initiatives. Describe your role, the challenges faced, and the outcomes achieved to demonstrate your expertise.

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How do you handle regulatory audits regarding quality systems?

When discussing regulatory audits, emphasize your approach to preparation and your experience interacting with auditors. Share specific examples of audits you've handled and how your team maintained compliance.

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What strategies do you use to improve quality systems continually?

Talk about the methodologies you apply for continuous improvement—such as Six Sigma or Lean principles—and provide examples of how you’ve successfully implemented those strategies to enhance quality processes.

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Describe your leadership style and how you motivate your team.

In this response, reflect on your leadership philosophy. Share specific techniques you utilize to inspire your team, focusing on collaboration, communication, and empowerment.

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What do you see as the biggest challenges facing quality systems in the pharmaceutical sector?

Identify a few key challenges, such as regulatory changes or technology integration, and discuss how your experience prepares you to address these issues proactively to protect product quality.

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How do you ensure team collaboration during quality system projects?

Mention techniques that foster teamwork, such as regular meetings, clear communication protocols, and collaborative tools. Share examples of successful projects where collaboration was instrumental.

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Can you give an example of a CAPA project you led?

Provide a detailed account of a specific CAPA project: outline the issue, the corrective actions you implemented, and the results achieved. Highlight your leadership and analytical skills.

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How familiar are you with global quality regulations?

Be prepared to discuss your knowledge of various quality regulations, such as FDA and EMA standards, and how you have applied this knowledge in practical situations.

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What methods do you use to assess compliance within quality systems?

Discuss various assessment methods, such as internal audits or risk assessments, and share experiences of how these methods have helped you identify and rectify compliance gaps.

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How do you manage conflicts within your team?

Share your conflict resolution strategies, emphasizing your interpersonal skills. Provide examples of conflicts you've resolved in past roles and how this positively impacted team dynamics.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
April 22, 2025

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