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Automotive Technician A

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:



 

Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care: 

At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chain of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. 

 

Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more. 

 

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us.  Come join our team! 

 

A day-in-the-life of a Technician A: 

Technician As complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance. 

 

In this role, a Technician A will also have the opportunity to: 

  • Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders 

  • Complete fluid exchanges, alignments, brake services, and advanced repair and maintenance services, electrical repairs, diagnostic repairs, drivability diagnostics, etc. 

  • Drive vehicles into service bay, prepare them for and completes digital vehicle inspection 

  • Test drives vehicles and prepare vehicle for delivery to customer after necessary repairs and maintenance are complete 

  • Keep the shop clean and organized to ensure a positive member / customer experience 

  • Work with, mentor and train less experienced Technicians 

 

How we reward our employees: 

You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following: 

  • Excellent medical, dental, vision and prescription 

  • Free AAA membership 

  • Free uniforms and shoes 

  • Up to 3 weeks of vacation in your first year 

  • 11 paid holidays 

  • We offer profit sharing, and 401k with matching contributions. 

  • Automatic 4% 401K employer contribution 

  • Additional 401K match of 50% up to 6% contribution 

  • (6% personal contribution @ 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income) 

  • Pay rates starting at $70,000 annual (hourly rate + productivity bonus earned for every hour produced over 40 per week + annual bonus eligibility) 

  • In addition to base hourly pay, Technician As are eligible for: 

  • Annual Incentive Opportunity 

  • Certification Bonus Opportunity 

  • Flat Rate (Production) Pay 

  • We are committed to work-life balance 

  • Closed Sundays 

  • Shorter workdays than competitors (we close at 6pm) 

  • Monday – Friday, hours are 7:30am-6pm 

  • Saturday, hours are 8am to 4pm 

  • Closed major holidays 

 

We are looking for candidates who: 

Required Qualifications: 

  • Have a High School diploma, GED or Technical school certification 

  • Possess valid driver’s license 

  • 5 years or more of experience repairing vehicles at a dealership or automotive center 

  • Are knowledgeable about automotive and/or truck systems, tools and technical resources and are able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles 

  • Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area. 

  • Are able to consistently provide exceptional customer service and improve customer service scores 

 

Preferred Qualifications: 

  • ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications. 

  • ASE certification L1-Advanced Engine Performance Specialist  

  • State inspection certificate where applicable 

  • AC 609 Certification 

 

Work Environment 

  • May experience loud noises and odors intermittently in the shop environment. 

  • This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) 

  • Must have own tools appropriate for their skill level for use in the center. 

  • Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities. 

  • Must be able to maintain working on your feet in a concrete facility for the entire work shift. 

 

Interested in learning more? Apply Today! 

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Average salary estimate

$70000 / YEARLY (est.)
min
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$70000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Automotive Technician A, ACG

Join AAA The Auto Club Group as an Automotive Technician A in Cary, NC, and step into a role that’s as fulfilling as it is dynamic! As part of the largest chain of AAA club-owned repair facilities in the USA, you'll be at the forefront of automotive care, delivering exceptional service and expertise to a wide range of vehicles. Here at AAA Car Care, we pride ourselves on our ASE-certified technicians and a work environment that fosters professional growth. Your day will be filled with routine maintenance tasks like oil changes and tire services, along with more advanced repairs, all while providing friendly customer service that keeps our members coming back. Emphasizing a team spirit, we encourage you to mentor less experienced technicians and share your knowledge. What truly sets us apart is our benefits package that offers everything from competitive pay starting at $70,000 annually to excellent medical coverage and generous time off. With a commitment to work-life balance and shorter workdays, you can be sure you'll enjoy your time both at work and outside of it. If you’re ready to drive your career forward with AAA The Auto Club Group, apply today and become a vital part of a team dedicated to excellence in automotive service!

Frequently Asked Questions (FAQs) for Automotive Technician A Role at ACG
What are the key responsibilities of an Automotive Technician A at AAA The Auto Club Group?

As an Automotive Technician A at AAA The Auto Club Group, your main responsibilities include performing routine scheduled maintenance services, executing various automotive repairs, and ensuring that each vehicle meets AAA’s high-quality standards. You will also engage in customer interactions, performing vehicle inspections, test drives, and keeping the shop organized to enhance the overall customer experience.

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What qualifications do I need to become an Automotive Technician A at AAA The Auto Club Group?

To qualify for the Automotive Technician A position at AAA The Auto Club Group, you should have a high school diploma or equivalent, along with at least five years of experience in vehicle repair. A valid driver's license is necessary, and preferred qualifications include ASE certifications and advanced engine performance credentials.

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How does AAA The Auto Club Group support the professional development of Automotive Technicians?

AAA The Auto Club Group is deeply committed to the professional development of its Automotive Technicians. You'll have opportunities to learn through on-the-job training, access to advanced technology, and ASE certification programs, enabling you to stay updated with the latest automotive repair techniques.

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What benefits does AAA The Auto Club Group offer to Automotive Technicians A?

As an Automotive Technician A with AAA The Auto Club Group, you’ll enjoy a comprehensive benefits package including competitive pay starting at $70,000 annually, excellent medical, dental, and vision coverage, paid holidays, vacation time, and even mentorship opportunities — ensuring you have an enriching work-life blend.

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What makes the work environment at AAA The Auto Club Group unique for Automotive Technicians?

The work environment at AAA The Auto Club Group is unique due to its focus on team collaboration, inclusivity, and a dedication to continuous improvement. You’ll work alongside fellow ASE-certified technicians in a clean, organized facility where safety and customer service are prioritized.

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Common Interview Questions for Automotive Technician A
What experience do you have with automotive repairs and maintenance?

In answering this question, highlight specific instances of your experience, mentioning any roles held in previous workplaces. Focus on the types of cars you have worked on and the skills learned, especially if you handled advanced repairs or diagnostic tasks.

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How do you ensure exceptional customer service in your work?

Discuss your approach to customer interactions. Share examples of times you've gone above and beyond to address customer needs or explain repairs, emphasizing the importance of communication and building trust.

Join Rise to see the full answer
What should you do if you identify a major repair issue while servicing a vehicle?

It’s important to communicate any significant issues to your supervisor or the service advisor immediately. Prepare to explain the situation to the customer clearly and discuss options, ensuring transparency and customer satisfaction.

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How do you keep up with advancements in automotive technology?

Share your strategies for staying informed, whether through online courses, ASE certifications, or workshops. Mention any specific technologies or tools you've become proficient in recently, highlighting your commitment to ongoing education.

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Describe your experience with diagnostic software and tools.

Explain which diagnostic tools and software you have used, providing details on how they improved your efficiency or effectiveness in diagnosing vehicle issues. Share specific successes you’ve had with utilizing these technologies.

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What do you enjoy most about working in the automotive industry?

Talk about your passion for vehicles and the satisfaction you get from solving problems and helping customers maintain their cars. Share any favorite projects you’ve worked on or accomplishments in previous roles that inspired you.

Join Rise to see the full answer
How do you prioritize tasks when you have multiple repairs to complete?

Discuss your approach to prioritization, like assessing urgency and complexity of repairs. Mention any strategies you employ to manage time effectively and how communication with the team aids in handling multiple tasks.

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Can you provide an example of a difficult repair you successfully completed?

Prepare a specific example of a challenging repair, detailing the problem, the steps you took to resolve it, and the outcome. Focus on your problem-solving skills and perseverance.

Join Rise to see the full answer
How do you maintain a safe and organized work environment?

Detail the practices you follow to keep your workspace clean and safe, such as routine checks for tools and equipment, use of safety gear, and cleaning procedures that align with AAA The Auto Club Group’s standards.

Join Rise to see the full answer
What motivates you to succeed as an Automotive Technician A?

Reflect on what drives you personally and professionally. Whether it’s achieving certifications, satisfying customers, or the challenge of complex repairs, share specifics that illustrate your motivation.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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