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Clinical Coordination Specialist - job 3 of 6

Company Description

About Chamberlain University

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Job Description

Opportunity at a Glance
At Chamberlain University, we believe if we take extraordinary care of our students, we will graduate extraordinary professionals who can have a significant and positive impact on their community and the world. This is the concept of Chamberlain Care™. A student's field experience is an extremely important piece of their education that helps build not only skills but confidence in the professional setting. The Clinical Coordination Specialist role supports our students with the utmost Chamberlain Care by coordinating all student field experiences and by working with Managers, Clinical Relations and program/local leaders in identifying partners to successfully complete evidence­-based learning opportunities. In addition, the Clinical Coordination Specialists embody the mission and philosophy of Chamberlain and represent the university to agencies, students and the community through field experience scheduling and managing and maintaining stakeholder relationships. Reporting to the designated Manager, Clinical Relations (with a dotted-line report to the program/location leader), this individual must be a highly motivated team player who desires to share creative solutions, best practices and able to work in a matrix environment.

Responsibilities

  • In collaboration with colleagues and leaders, researches, and manages relationships with agency sites for students to complete field experiences and for Chamberlain University to evaluate the experience and site.
  • Provides oversight for clinical affiliation agreements by attaining contract signatures for affiliation agreements. Leads in developing, renewing, and/or terminating contracts between Chamberlain University and the partner site.
  • Manages relationships with existing agency partners to ensure student and site satisfaction as well as successful field experiences for students.
  • Serves as first point of contact for faculty, students and partner regarding field experiences and escalates to program/local leadership as applicable. Identifies and reports any concerns related to field experiences to manager and national teams.
  • Coordinates and attends events including the Clinical Partner Summit, consortium meetings and other related activities at the direction of leadership.
  • Maintains innovative partnerships with site points of contact and leadership to ensure a strong working relationship and increase inventory when needed.
  • Maintains knowledge and understanding of Chamberlain University’s curriculum and programs and clearly articulate to stakeholders.
  • Participates in academic planning and scheduling for students by monitoring inventory and securing adequate inventory.
  • Completes work in a timely manner, including preparing, documenting, and tracking assignments. Completes data entry into Chamberlain’s systems of record in real time to ensure accurate reporting of inventory at the national level.
  • Extracts data from systems of record and partner-specific CRM systems for stakeholders.
  • Monitors and manages Chamberlain University’s compliance and partner-specific requirements.
  • Ensures completion of site evaluations.
  • Supports student journey through consistent, timely and proactive communication to all key stakeholders.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

  • Bachelor's Degree Preferred or
  • an equivalent combination of education and experience. Preferred
  • 3+ years years of successful demonstration of business development and/or relationship management experience. Required
  • Problem-solving and critical thinking skills.
  • Excellent organizational skills, attention to detail and the ability to multitask.
  • Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
  • Preferred knowledge of or experience working in healthcare field.
  • Self-starter and able to complete tasks efficiently and independently.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894.07 and $70,391.61. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

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Average salary estimate

$54642.5 / YEARLY (est.)
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$38894K
$70391K

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What You Should Know About Clinical Coordination Specialist , Adtalem Global Education

At Chamberlain University, we are thrilled to present the opportunity for a passionate Clinical Coordination Specialist to join our team in Charlotte, NC. In this role, you'll become a vital part of our commitment to fostering extraordinary care among our students, enhancing their field experience to ensure they emerge as highly competent healthcare professionals. Your responsibilities will involve coordinating student field experiences with our partners while nurturing relationships with clinical sites and stakeholders. You'll work closely with clinical relations and program leaders to secure a variety of learning opportunities, provide oversight on clinical affiliation agreements, and ensure the satisfaction of students and agency partners alike. We are looking for someone who is eager to share creative solutions and work in a collaborative environment. Your knack for organization and multitasking will help you thrive as you'll be the first point of contact for students and faculty regarding field experiences. At Chamberlain, our unique approach is all about living our values of Chamberlain Care®, and as a Clinical Coordination Specialist, you’ll embody that spirit as you support student journeys through proactive communication and engagement. If you are ready to make a lasting impact with us, we encourage you to apply today and become a part of a community that takes care of its own.

Frequently Asked Questions (FAQs) for Clinical Coordination Specialist Role at Adtalem Global Education
What are the primary responsibilities of a Clinical Coordination Specialist at Chamberlain University?

The primary responsibilities of a Clinical Coordination Specialist at Chamberlain University include coordinating student field experiences, managing relationships with clinical agencies, overseeing clinical affiliation agreements, and ensuring student and agency satisfaction. This role involves collaboration with program leaders to identify new partnerships and support the educational journey of our students while representing the University in a professional manner.

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What qualifications do I need to become a Clinical Coordination Specialist at Chamberlain University?

To qualify for the Clinical Coordination Specialist position at Chamberlain University, candidates should ideally hold a Bachelor's Degree or have an equivalent combination of education and experience. Furthermore, three or more years of relationship management or business development experience is preferred, along with excellent problem-solving, organizational, and interpersonal skills.

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How does Chamberlain University support the work-life balance of a Clinical Coordination Specialist?

Chamberlain University emphasizes work-life balance for the Clinical Coordination Specialist role by implementing a hybrid work model that allows for flexibility. Employees will have three in-office days and two remote days per week, transitioning to a four-day in-office schedule starting in Q1 2025. This approach fosters a collaborative work environment and supports individual productivity while valuing personal time.

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What skills are critical for a successful Clinical Coordination Specialist at Chamberlain University?

Successful Clinical Coordination Specialists at Chamberlain University must possess strong organizational skills, attention to detail, and the ability to multitask effectively. Excellent communication and interpersonal skills are necessary for developing strong relationships with agency partners, faculty, and students. A background in healthcare or experience within education management can also be beneficial.

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How does the role of a Clinical Coordination Specialist impact students at Chamberlain University?

The role of a Clinical Coordination Specialist is crucial for Chamberlain University students as it directly influences their field experiences, which are integral to their education. By ensuring successful placements and maintaining relationships with clinical partners, the specialist helps students build essential skills and confidence, ultimately preparing them for rewarding careers in healthcare.

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Common Interview Questions for Clinical Coordination Specialist
Can you describe your experience with relationship management in a clinical or educational setting?

When addressing this question, you should highlight specific instances where you've successfully developed and maintained relationships with stakeholders, such as clinical agencies or educational partners. Emphasize your communication skills and how you navigated challenges, showcasing your ability to foster collaborative working relationships.

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How do you prioritize tasks when managing multiple student field experiences?

In responding to this question, detail your organizational strategies, such as using digital tools or spreadsheets to monitor deadlines and requirements. Discuss your approach to assessing tasks based on urgency and importance, ensuring that student needs are addressed promptly while keeping all stakeholders informed.

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What strategies would you implement to ensure student satisfaction in clinical placements?

Discuss strategies such as maintaining open lines of communication with students and agency partners, conducting regular feedback sessions to identify areas for improvement, and acting upon this feedback to enhance the field experience. This shows your commitment to student success and willingness to adapt.

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Describe a time when you had to solve a problem creatively within a team environment.

Provide an example that illustrates your ability to think outside the box, demonstrating your creativity in identifying solutions. Highlight your collaborative approach and how it positively impacted the team or project, showcasing your teamwork capabilities.

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How do you keep updated on changes in compliance and contractual matters for clinical agreements?

Explain your methods for staying informed about compliance changes, such as attending training, engaging in professional networks, or following industry publications. This response will reflect your commitment to maintaining regulatory standards in clinical coordination.

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What is your approach to managing multiple stakeholders with differing expectations in a fast-paced environment?

Discuss your communication skills and how you establish common ground while addressing individual concerns. Provide an example illustrating your ability to negotiate and align diverse expectations to achieve a successful outcome.

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How would you prepare for and lead an event such as the Clinical Partner Summit?

Outline your event planning process, from logistics to stakeholder engagement. Mention your experience with similar events and your focus on creating a collaborative environment where all participants feel valued and engaged.

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In what ways do you ensure your documentation and tracking of field experiences are accurate and timely?

Share your systems or tools that you use for documentation and tracking, emphasizing your commitment to accuracy. Discuss any routine checks or protocols you’ve developed to ensure tasks are completed on time and to a high standard.

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Can you give an example of how you built a strong partnership with a clinical site?

Detail specific steps you took to cultivate a relationship with a clinical site, such as regular communication, understanding their needs, and aligning expectations. This will show your proactive approach to developing beneficial partnerships.

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What motivates you to work in education and support students in their clinical experiences?

Express your passion for education and your belief in the transformative power of quality field experiences. Share personal anecdotes or motivations that reinforce your commitment to helping students succeed in their professional journey.

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We provide global access to knowledge that transforms lives and enables careers. Adtalem Global Education is focused on a path to become the leading provider of professional talent to the healthcare industry. We are committed to serving student...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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