Compliance Business Analyst

As a Compliance Business Analyst at AEG, you will primarily focus on ensuring our digital platforms comply with ADA accessibility standards and data privacy regulations like GDPR and CPRA. Your daily tasks will include conducting audits using tools such as Chrome DevTools and automated compliance platforms, collaborating with cross-functional teams to implement actionable solutions, and monitoring regulatory changes to ensure ongoing compliance. Your work will directly impact how we serve millions of fans through our diverse array of events.

For the Compliance Business Analyst position at AEG, candidates are expected to have a BA/BS in Computer Science, Information Systems, or a related field. Additionally, 2-4 years of experience in a compliance, business analysis, or web accessibility role is necessary. Familiarity with front-end web technologies, ADA compliance tools, and data privacy regulations is also crucial to excel in this role.

As a Compliance Business Analyst at AEG, you will conduct thorough audits of our digital platforms to identify gaps in compliance with ADA and GDPR standards. You will review and implement enhancements to website cookie banners, accessibility features, and engage with various teams to ensure compliance requirements are met. Staying abreast of regulatory updates will also be part of your role, allowing us to adapt and maintain our compliance strategy effectively.

A Compliance Business Analyst at AEG uses several tools to perform audits and ensure compliance. Key tools include Chrome DevTools for inspecting web elements, Level Access or OneTrust for ADA compliance solutions, and other automated accessibility testing tools. Your proficiency with these tools will allow you to effectively assess and recommend solutions for compliance challenges, enhancing our online customer experience.

Essential skills for a successful Compliance Business Analyst at AEG include strong analytical abilities to interpret regulations, excellent communication skills for collaboration with cross-functional teams, and hands-on experience with front-end web technologies. Familiarity with compliance regulations such as GDPR and ADA guidelines is also vital. Experience with compliance monitoring software will give candidates a competitive edge in this multifaceted role.

When answering this question, highlight specific compliance regulations you have worked with, such as ADA and GDPR. Discuss any audits or projects you led or contributed to, focusing on tangible outcomes you've achieved in ensuring compliance.

A good response would involve listing the tools you’ve used such as Chrome DevTools, automated testing tools like axe or WAVE, and compliance platforms like Level Access or OneTrust. Describe how these tools helped you identify and resolve compliance issues effectively.

You can answer that staying updated involves following reputable industry blogs, participating in relevant webinars, and engaging with compliance professionals through networking. Mention specific resources that you find particularly informative regarding ADA or data privacy.

Share a relevant project, detailing your specific responsibilities, the compliance issues addressed, techniques used for audits, and the final outcomes. This illustrates both your hands-on experience and ability to deliver results.

Explain that you prioritize tasks based on regulatory deadlines, the complexity of issues at hand, and stakeholder impacts. Describe your process for managing time effectively while working on audits and implementing solutions.

Offer a specific example of compliance gaps you found, perhaps in web design or data management, and how you collaborated with teams to implement practical solutions to bridge those gaps.

Discuss specific challenges, like coordinating between departments or adapting to new regulations, and explain the strategies you employed to address these hurdles, demonstrating adaptability and problem-solving skills.

Emphasize the use of simple language, clear examples, and visuals to help convey compliance concepts to non-technical stakeholders effectively. Good communication fosters understanding and collaboration.

Explain that the most crucial aspect of web accessibility is ensuring that all users, regardless of ability, can navigate and interact with online content. This includes complying with established standards and continuously reviewing user accessibility experiences.

Outline how you would measure success by tracking compliance metrics, improvements in user feedback, audit completion rates, and alignment with regulatory standards, reinforcing the importance of monitoring and reporting.