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Enterprise Account Executive

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, we’re looking for an Enterprise Account Executive to join our team who shares our passion for forward-thinking and innovative approaches. 

About this team

Our Customer Growth & Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone – which, let’s face it, is an ambitious target. But thanks to our dedicated sales, pre-sales, and post-sales teams we are growing fast. Right now, we are looking for an Enterprise Account Executive 

Who we are

So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That’s why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn’t just about who we are. It’s about who our customers are – and where they want to be.

Our Crabby Principles

Aiveners use the V2MOM framework to set and align on business goals. In order to achieve those business goals we live by our ‘Crabby Principles’ which unite us in our ways of working, globally. 

These principles are embedded in our business processes and support us in collaborating and role modelling positive and productive behaviours in our daily work, something you will have the opportunity to demonstrate throughout your interview journey with us. 

The Role

Our Account Executives are responsible for selling Aiven’s PaaS to senior-level executives and key decision makers. This involves developing relationships with executive and technical contacts across an organisation.

This role will be responsible for challenging customers’ current way of working, demonstrating how Aiven’s open-source managed data services effectively and efficiently allow software development teams to drastically improve time to market, while keeping costs in line with budget expectations.

Successful candidates must develop a sound understanding of the Aiven solution, market and political landscape, as well as the partner ecosystem in their region.

What You'll Do:

  • Open new accounts by identifying and qualifying prospects, and at the same time, increase the revenue with existing customers.
  • Managing existing portfolio of accounts across the Nordics to ensure continued success and growth
  • Work with Solution Architects and Sales Development Representatives collaboratively, to maintain a pipeline of qualified opportunities sufficient to meet and exceed monthly revenue targets.
  • Provide accurate and predictable forecasting of business by successfully managing the sales processes.
  • Close sales opportunities using outstanding presentation and negotiation skills, and bring experience and confidence in presenting and closing business at the VP and C-Level.
  • Develop proposals, respond to RFP’s and conduct sales presentations for prospective customers

What We're Looking For:

  • 5+ years of enterprise-class software sales experience; selling complex solutions to the top 15% of revenue-contributing customers
  • Consistent track record of overachievement against revenue targets
  • Successful in a team setting
  • Experience with Cloud, SaaS, data infrastructure, and/or DevOps
  • Demonstrated ability to drive pipeline growth via prospecting
  • History selling to Development and/or Product Organisations

Don’t worry if your experience doesn’t line up perfectly – we still encourage everyone to apply. We believe in investing in our crabs’ professional growth.

Our Offer

If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you

  • Participate in Aiven’s equity plan.
  • With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy.
  • Get the equipment you need to set yourself up for success.
  • Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
  • Get holistic wellbeing support through our global Employee Assistance Program.

Make a difference at Aiven

  • Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike.
  • Use up to 5 days per year to volunteer for a good cause of your choice.
  • Join one of our team member resource groups - empower yourself and others in missions that resonate with you.

What else?

  • Your wellbeing matters: we provide extensive Occupational Health Care, Dental Care, as well as sports, culture, massage and lunch benefits
  • Love breakfast? So do we! Join us at our regular office breakfast
  • We also have you covered by statutory accident insurance

Amazing! What’s next?

Once applying you should hear from our Talent Experience team within 5 days regarding the status of your application. If you are selected to move forward you can generally expect 4 stages with us 

  1. 30-45 minute call with one of our Talent Partners 
  2. 45 minute Depth of Expertise Interview with the hiring manager 
  3. Skills interview and or presentation for 1 hour with the wider team 
  4. Company values interview for 1 hour 

How to Recognise and Avoid Employment Scams

There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam.

Here at Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.




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What You Should Know About Enterprise Account Executive , Aiven

Are you ready to take your sales career to the next level? Join Aiven as an Enterprise Account Executive in Helsinki, Finland! We’re a passionate team of over 400 people, dedicated to pushing the boundaries of open-source technology and multi-cloud solutions. Our journey is geared towards becoming the go-to Data & AI Platform for everyone, leveraging technologies like Apache Kafka® and Aiven for PostgreSQL®. As the Enterprise Account Executive, you will thrive on building relationships with senior-level executives and key decision-makers, turning challenges into opportunities. You’ll open doors to new accounts while nurturing existing ones across the Nordics, all while collaborating with Solution Architects and Sales Development Representatives to ensure a robust pipeline of prospects. Your expertise will help our customers streamline their software development processes, thereby driving efficiency and accelerating time-to-market. Success in this role means digging deep into the market landscape to provide accurately forecasted business outcomes, utilizing your stellar presentation and negotiation skills to close those deals at the VP and C-Level. With strong support for professional growth, you'll find yourself right at the heart of a dynamic environment where innovation and collaboration are second nature. We believe that it’s not just about what we do, but truly understanding our customers and acting to help them succeed. If you’re passionate about open-source and want to make a tangible impact, Aiven is the place for you!

Frequently Asked Questions (FAQs) for Enterprise Account Executive Role at Aiven
What are the main responsibilities of the Enterprise Account Executive at Aiven?

As an Enterprise Account Executive at Aiven, your primary responsibilities will include opening new accounts, managing existing customer relationships across the Nordics, and working closely with Solution Architects and Sales Development Representatives to keep a steady flow of qualified opportunities. You'll be responsible for challenging the status quo within customer organizations and demonstrating how Aiven’s solutions can enhance their operations, all while maintaining accurate forecasting of your sales efforts.

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What qualifications are required for the Enterprise Account Executive position at Aiven?

To thrive as an Enterprise Account Executive at Aiven, candidates should possess over 5 years of experience in enterprise-class software sales. A proven track record of overachievement against revenue targets is essential. Familiarity with Cloud, SaaS, data infrastructure, and DevOps is advantageous. The ideal candidate will have experience engaging with development and product teams, pushing for pipeline growth through effective prospecting.

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How does Aiven support the professional growth of the Enterprise Account Executive?

Aiven is committed to the professional development of its employees, including its Enterprise Account Executives. We offer access to learning platforms, an annual learning budget, and personalized support to foster growth in your career. Plus, our agile environment allows you to make a meaningful impact while you learn.

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What is the sales process like for the Enterprise Account Executive at Aiven?

The sales process for the Enterprise Account Executive at Aiven involves identifying and qualifying prospects, developing proposals, managing relationships with key executives, and closing sales opportunities. This is a consultative approach that emphasizes understanding customer needs and aligning Aiven’s solutions with their goals, thereby ensuring a long-lasting impact.

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What unique cultural values does Aiven offer for the Enterprise Account Executive?

Aiven prides itself on its unique set of cultural values encapsulated in our 'Crabby Principles.' These principles support positive collaboration and alignment among our global teams. Moreover, our commitment to employee well-being, through various benefits and a flexible hybrid work policy, creates a supportive environment for our Enterprise Account Executives to thrive.

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Common Interview Questions for Enterprise Account Executive
Can you share your approach to opening new accounts as an Enterprise Account Executive?

When interviewing for the Enterprise Account Executive role at Aiven, it’s crucial to explain your systematic approach to prospecting. Highlight your ability to research potential customers, identify key decision-makers, and tailor your outreach strategy. Discuss examples where your understanding of customer pain points led to successful account openings.

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How have you successfully managed existing accounts in previous roles?

In your response, focus on your relationship-building skills and proactive account management techniques. Share specific strategies you employed to ensure customer satisfaction, such as regular check-ins, understanding their evolving needs, and proposing solutions that added value. This emphasizes your ability to retain and grow existing accounts.

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What strategies do you use to forecast sales accurately?

Discuss your methodical approach to sales forecasting during the interview. Emphasize your use of data analysis, historical sales trends, and current pipeline metrics to make educated predictions. Mention any specific tools or software you used to enhance your forecasting accuracy, reflecting your analytical skills.

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How do you adapt your sales techniques when presenting to C-Level executives?

Preparation is key when presenting to top-level executives. Share how you've tailored presentations to focus on high-level business goals and outcomes rather than technical details. Emphasize listening to their challenges and aligning Aiven’s solutions with their strategic objectives, showing your strategic selling capabilities.

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Describe a challenging sales experience you encountered and how you overcame it.

Use this question to showcase your problem-solving skills and resilience. Share a specific instance where you faced a hurdle in closing a deal or managing a client’s dissatisfaction. Detail the steps you took to address the issue, what you learned from the experience, and how it ultimately led to a successful outcome.

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What do you know about Aiven's product offerings and how do they meet customer needs?

Demonstrate your knowledge of Aiven’s open-source managed data services and how they address common challenges faced by organizations, such as scalability and cost efficiency. Tailor your answer to reflect an understanding of how these products empower software development teams to accelerate time-to-market, showcasing your alignment with Aiven’s mission.

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How do you build rapport with a new client during the initial meeting?

Building rapport starts with genuine listening and engagement. Discuss techniques you use, like finding common ground, asking open-ended questions, and showing empathy. Highlight your ability to personalize interactions to make clients feel valued and understood, setting a strong foundation for ongoing relationships.

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What role does teamwork play in your sales strategy?

Emphasize the importance of collaboration in your sales strategy. Share how you leverage the strengths of your team by working closely with Solution Architects and Sales Development Representatives. Discuss specific instances where teamwork led to improved sales outcomes, highlighting your ability to foster a cooperative environment.

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How do you stay updated with industry trends and developments relevant to your role?

Explain your commitment to continuous learning. Talk about how you engage with industry publications, attend relevant webinars, and join professional networks. Mention specific forums or communities that help keep your knowledge current, underscoring your proactive approach to professional development.

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What motivates you in a sales role like that of an Enterprise Account Executive?

In your response, reflect on what drives your passion for sales. Discuss personal satisfaction from helping customers achieve their goals, overcoming challenges, and achieving or exceeding sales targets. Show how these motivators align with Aiven’s customer-first ethos and innovative approach to sales.

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