Security Officer - Overnight Monitor Access

As a Security Officer at Allied Universal in Bethlehem, your primary responsibilities include ensuring the safety and security of clients across various industries by following specific protocols and providing exceptional customer service. You'll also be tasked with conducting regular patrols around the premises, responding to incidents with a calm and problem-solving approach, and adhering to site-specific security policies. This role demands an understanding of access control systems and the ability to handle emergencies effectively.

To qualify for the Overnight Security Officer position at Allied Universal, applicants must be at least 18 years old for unarmed roles and possess a high school diploma or equivalent, or have at least five years of verifiable experience. Access control experience and customer service skills are essential, along with the ability to use computers or tablets. Note that applicants will undergo a background check and drug screening as part of the hiring process.

Working as a Security Officer at Allied Universal in Bethlehem offers myriad benefits, including competitive pay starting at $16.75 per hour, health insurance, and a 401(k) plan for full-time employees. You'll also receive ongoing training at no cost, and opportunities for career advancement are readily available. Additionally, employees can enjoy perks such as discounts at favorite restaurants and entertainment venues, making this role a well-rounded career choice.

The training process for the Security Officer role at Allied Universal includes a paid orientation program that covers essential safety and security procedures, customer service skills, and site-specific policies. Ongoing training is also provided at no cost, ensuring that all officers are equipped with the knowledge they need to successfully manage their responsibilities and advance in their careers.

Yes, Allied Universal considers qualified applications that may include criminal histories in accordance with applicable laws. The company evaluates each application on its individual merits and encourages applicants to apply regardless of their background. It’s essential for candidates to be transparent and provide all necessary information during the application process.

When answering this question, it's important to express your genuine interest in security and customer service. You might mention your appreciation for Allied Universal's commitment to safety in the community and how you’re excited to be part of a diverse team that values professional development and growth.

A great response would include your awareness of access control protocols. Emphasize the importance of remaining calm, assessing the situation, and following established procedures to alert proper authorities and prevent unauthorized entry while ensuring the safety of clients and staff.

In your answer, detail specific instances where you provided exemplary customer service in a security role or similar environment. Highlight your ability to communicate effectively, resolve conflicts, and maintain professionalism even under pressure, showcasing your commitment to client satisfaction.

Mention qualities such as vigilance, interpersonal skills, and integrity. Emphasize that being observant and proactive can help prevent incidents, while strong communication skills ensure clarity when interacting with clients and team members.

Discuss your method for creating a checklist of tasks based on the site-specific requirements, balancing routine patrols with responding to incidents. Mention the importance of time management and remaining adaptable to shifting priorities.

Your response should include a clear scenario where you managed a conflict, detailing how you listened to all parties involved, remained neutral, and applied problem-solving skills to reach a resolution that satisfied everyone. This shows your ability to handle challenging situations effectively.

Describe how you would first assess the situation, ensuring immediate safety, then call emergency services while providing first aid if trained and necessary. Emphasize clear communication and teamwork as you coordinate with colleagues to assist.

Explain that the Security Officer plays a crucial role by actively monitoring the environment, enforcing policies, engaging with clients and visitors, and continuously evaluating potential risks to promote a secure atmosphere for everyone on site.

Highlight the importance of communication tools, surveillance systems, and access control technologies, discussing how these tools enhance overall security measures and the importance of being tech-savvy in today's security landscape.

Address the value of different perspectives and experiences contributing to a more effective security strategy. Emphasize how a diverse team is better equipped to understand and serve various client needs, fostering a culture of respect and collaboration.