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Direct Sales Agent Specialist (1746)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales, and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.

Direct Auto Insurance is an Allstate Business

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you’re recognized and rewarded for your results?

If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!

What makes Direct Auto Insurance unique?
4 weeks of PTO & uncapped commission!
No insurance license? NO PROBLEM! We offer paid licensing training!
Ability to sell a multitude of industry-leading products through retail stores and phone!
Entrepreneurial, performance-based, and results-focused culture!
Multi-tiered and comprehensive paid training program!
Comprehensive benefits!

Key Responsibilities:    

  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Experience

  • 0-2 years’ experience (Preferred)
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.



#LI-AB2

Compensation

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Direct Sales Agent Specialist (1746), Allstate

Are you ready to kickstart your career with a dynamic team at National General as a Direct Sales Agent Specialist? Located in Killeen, this role is perfect for individuals with a passion for building relationships and driving sales. As a part of the Allstate Corporation, we pride ourselves on being at the forefront of innovative insurance solutions. In this role, you will engage with customers, helping them choose the best products to meet their needs, from auto to life insurance and everything in between. You'll also have the freedom to generate sales through community outreach and marketing initiatives, making an impactful connection with local organizations and events. The Direct Sales Agent Specialist is responsible for not only closing sales but also for understanding customer needs and building trust. If you are looking for an environment that rewards your achievements with uncapped commissions and ample training opportunities, you'll fit right in! With four weeks of PTO and no prior insurance license required, we take pride in providing a flexible, performance-based culture where your skills can thrive. This isn’t just a job; it’s a stepping stone towards a fruitful career in the insurance industry, where your contributions truly matter. So if you're ready to make a difference and take your career to new heights, come join us at National General!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (1746) Role at Allstate
What are the key responsibilities of the Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, your primary responsibilities include successfully closing sales of insurance and ancillary products, meeting sales goals, and actively building a sales pipeline through community engagement. You'll leverage your local connections to foster client relationships, conduct outreach through phone calls, and market products outside of the office, ensuring customer satisfaction and compliance with company guidelines.

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What qualifications are required for the Direct Sales Agent Specialist position at National General?

To become a Direct Sales Agent Specialist at National General, having 0-2 years of experience is preferred along with a P&C licensing. However, if you don’t have a license yet, don’t worry! The company provides paid licensing training, which you must complete within 90 days of joining the team.

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How does National General support the growth of a Direct Sales Agent Specialist?

At National General, growth is a priority for the Direct Sales Agent Specialist role. The company offers a multi-tiered and comprehensive paid training program, along with an entrepreneurial culture that encourages innovation. You can expect to be recognized and rewarded for your results, along with opportunities to advance your career in a supportive environment.

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What makes Direct General Auto & Life unique as an employer for Direct Sales Agent Specialists?

As a proud member of the Allstate Corporation, Direct General Auto & Life offers a unique workplace for Direct Sales Agent Specialists. With a focus on teamwork, inclusivity, and diversity, employees are empowered to lead and drive change. Additionally, the generous benefits package, which includes four weeks of PTO and the potential for uncapped commissions, underscores the company's commitment to employee satisfaction.

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How does the Direct Sales Agent Specialist contribute to the community?

In the role of Direct Sales Agent Specialist, you will have the opportunity to build strong community relationships by participating in local events and establishing connections with organizations like car dealerships. This engagement not only helps in generating new leads but also promotes National General's commitment to community involvement, ultimately enhancing the brand's presence and growing the local customer base.

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Common Interview Questions for Direct Sales Agent Specialist (1746)
What do you know about National General's product offerings?

When answering this question, mention your knowledge of the insurance products National General provides, including auto, life, and health insurance. Highlight your understanding of how these products can meet client needs and your eagerness to learn more during training.

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Describe a time you successfully closed a sale.

Use the STAR method (Situation, Task, Action, Result) to detail a past sales success story. Explain the situation, what your tasks were, the actions you took to close the sale, and the results you achieved. Be sure to relate this back to skills valuable for a Direct Sales Agent Specialist.

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How do you build rapport with clients?

Considering this role is focused on relationship-building, discuss your techniques for establishing trust, such as active listening, personalized service, and following up after initial interactions. Include examples of how these methods have led to successful client relationships.

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What strategies would you use to attract new customers?

Think creatively about community engagement strategies you would implement. Mention outreach methods like networking, attending local events, or harnessing digital marketing to generate leads, showing your proactive approach in attracting new clients for National General.

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How would you handle a dissatisfied customer?

Discuss the importance of empathy and effective communication when addressing customer concerns. Detail the steps you would take to resolve the issue while maintaining a positive relationship and ensuring the customer feels heard and valued.

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What motivates you in a sales role?

Share specific motivators that drive you, such as achieving targets, the thrill of closing a deal, or helping clients find the right solutions. Relate your personal motivations back to how they align with National General's mission and values.

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How do you keep up with industry trends?

Indicate the resources you utilize to stay informed about insurance trends, such as industry publications, networking events, or online forums. Highlight your commitment to continuous learning and professional development relevant to the Direct Sales Agent Specialist role.

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Can you describe your experience with sales goals?

Share past experiences where you met or exceeded sales goals. Provide specific metrics or examples that demonstrate your ability to perform in a goal-driven environment, aligning it with the expectations of the Direct Sales Agent Specialist position.

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What are your long-term career goals as a Direct Sales Agent Specialist?

Express your enthusiasm for developing a long-term career in sales and how you plan to grow within the company. Mention aspirations for leadership roles or further specialization, aligning your goals with National General's growth opportunities.

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Why do you want to work for National General?

Articulate your interest in National General by discussing its values, workplace culture, and how its emphasis on community involvement aligns with your own values. Share genuine enthusiasm about being part of a reputable company with a strong commitment to employee development.

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We are the Good Hands: We help customers realize their hopes and dreams by providing the best products and services to protect them from life's uncertainties and prepare them for the future.

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