Internal Communications Specialist, Operations Internal Business Communications_ - job 2 of 3

About The Opportunity At Medifast, our team members are relentless in our mission of driving Lifelong Transformation, Making a Healthy Lifestyle Second Nature™. When you join Medifast, you become part of a dynamic, fast-growing community of highly motivated, like-hearted people who share a passion for promoting health and wellness. Just as OPTAVIA Coaches inspire Clients to reach their personal wellness goals, at Medifast, we inspire each other to bring our best to work each day to further our shared mission. If you want to build a rewarding career that makes lives better on a daily basis, Medifast may be the perfect place for you.Overview Of PositionThe Manager of Field Communication oversees communication to OPTAVIA’s community of coaches and clients, ensuring they receive information that is accurate, compelling, and aligned with the brand’s voice, style, and tone. We are seeking a creative and skilled writer with refined editorial skills who can guide a team of communications professionals in producing high-quality touchpoints that keep our community engaged and informed through various platforms, including email, website, newsletter, social media, and other channels.Opportunity HighlightsThis role offers a unique opportunity to support key business objectives, driving the communications strategy for one of the brand’s most important audiences: it’s independent coaches, who are the lifeblood of the OPTAVIA program.The global obesity crisis continues to impact people of all ages and socioeconomic backgrounds, and now with the advancement in innovative medical solutions, there is greater consumer and commercial interest in health and wellness than ever before.Adoption of medically supported weight loss solutions has accelerated rapidly but many consumers are struggling to understand the role that medication can play in supporting long-term health. We believe weight loss medications alone are not a sliver bullet, but when paired with lifestyle changes, clinician care and foundational drivers of wellbeing, including nutrition and exercise, it can play an important role in addressing significant health challenges faced by people around the world.This person will have the opportunity to support tactical execution as we transform OPTAVIA in this dynamic landscape.Job Responsibilities• Guide development of communications plans and content, reviewing to make corrections and provide feedback according to brand standards and industry best practices• Work cross-functionally and within team to evolve, standardize, and implement changes in brand voice for Field communications• Lead and develop a team of communication professionals• Oversee measurement, reviewing performance metrics and making data-driven recommendations for improvement• Leverage innovation to use new tools and processes to drive efficienciesScopeThe Manager of Field Communication reports to the Senior Manager of Content Strategy and Field Communication and oversees 2 communication specialists. This role is based in Baltimore HQ and is hybrid.Knowledge, Education, Skills & Abilities• Detail-oriented, creative communicator, both written and verbal, with a passion for storytelling.• Strong writing, proofreading, and research skills as well as excellent grammar and vocabulary.• Bachelor’s degree in communications, marketing, journalism, or related area.• 5+ years in communications with a track record of successful campaigns.• Proven ability to lead with 1+ year of managerial experience.• Demonstrated ability to meet or beat assigned targets and deadlines consistently.• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.• Strong organizational skills and ability to independently prioritize and manage multiple projects effectively.• Strong initiative to achieve results.• Positive attitude.• Attention to detail and ability to proactively provide creative solutions.• Demonstrates a high level of personal accountability.• Proficient in Microsoft PowerPoint, Word, and Excel.• Travel as required.• Knowledge of the direct sales industry is a plus.• Experience in Field communications is a plus.At Medifast, Relationships Are At The Center Of What We Do!We thrive by elevating our connections with one another as well as with our Coaches & Clients. We believe that everyone has the potential to be OUTSTANDING. The Medifast culture is built on seven core values: integrity, courage, teaming, accountability, empowerment, partnership and diversity. These values aren’t just words on a page – they are celebrated as a core part of the company’s philosophy.We Lead By…Mastering Relationships: We build trust, promote collaboration and we are reliable.Being innovative: We strive to improve things in our areas of influence; test, refine and expand within the business strategy; and reach beyond real and perceived boundaries.Simplifying: We are committed to making things measurable, repeatable and scalable; focusing on outcomes not activities; and eliminating complexity to increase focus.Anticipating: We predict long-term business and organizational needs; challenge assumptions; and expect and prepare for the unexpected.About Medifast®Medifast (NYSE: MED) is the health and wellness company known for its habit-based and coach-guided lifestyle solution OPTAVIA®, which provides people with a simple yet comprehensive approach to address obesity and support a healthy lifestyle. OPTAVIA's holistic solution includes lifestyle plans with clinically proven health benefits, scientifically developed products, and a framework for habit creation – all reinforced by independent coach support for customers on their weight loss journeys. Through its collaboration with national virtual primary care provider LifeMD® (Nasdaq: LFMD) and its affiliated medical group, the holistic solution now includes access to GLP-1 medications where clinically appropriate. Medifast remains committed to its mission of offering Lifelong Transformation, Making a Healthy Lifestyle Second Nature™. Visit the OPTAVIA and Medifast websites for more information and follow Medifast on X and LinkedIn.Thank you for taking the time to learn more about Medifast.