ERP System Manager

As an ERP Systems Manager at AMBOSS, you will lead the implementation, upgrades, and migrations of our ERP system. Your responsibilities will include collaborating with business units to identify system requirements and process improvements, managing system configurations, ensuring data integrity through audits, and providing user training and support.

To qualify for the ERP Systems Manager role at AMBOSS, you should have a Bachelor’s degree in IT, Business Administration, or a related field. Additionally, a minimum of 5+ years of experience managing ERP systems, strong knowledge of platforms like SAP or Oracle, and excellent problem-solving skills are essential.

Experience managing ERP systems is crucial for the ERP Systems Manager position at AMBOSS. Knowledge in Finance and Accounting is beneficial, particularly in aspects such as revenue recognition and taxation. Familiarity with Robotic Process Automation is also seen as a plus.

At AMBOSS, the company culture is dynamic, inclusive, and values collaboration. Employees enjoy the flexibility of remote work while being part of a passionate team dedicated to empowering physicians. We also emphasize diversity as a key to innovation.

AMBOSS provides a comprehensive employee benefits package designed to support financial, physical, and mental health, alongside work-life harmony. Employees also enjoy flexible work arrangements and opportunities for professional development.

When asked about your experience with ERP implementations, outline specific projects you've led or contributed to, including the challenges faced and the outcomes achieved. Emphasize your role in managing teams and collaborating with stakeholders to ensure success.

Discuss techniques you use to maintain data integrity, such as performing regular audits, implementing user training programs, and establishing quality control measures. Provide examples of how you've identified data discrepancies and resolved them.

Explain your approach to assessing existing processes for inefficiencies and how you prioritize improvements based on user feedback and data analysis. Share examples of automated tasks or improved workflows you initiated in past roles.

Highlight your experience in maintaining relationships with ERP providers and implementation partners. Discuss how you ensure effective communication and manage contracts to fulfill system requirements and expectations.

Mention specific project management tools you are familiar with, like Trello or Asana. Detail how you use these tools to track progress, allocate resources, and manage timelines effectively throughout upgrade projects.

Share a specific example that highlights your leadership abilities, including the project's objectives, your strategy for execution, and the measurable impacts it had on the organization, such as improved reporting or user satisfaction.

Discuss potential challenges like data mapping, compatibility issues, and ensuring smooth data exchange between systems. Explain how you have mitigated these challenges in prior integrations to achieve successful outcomes.

Detail your understanding of financial regulations and how you ensure the ERP system adheres to them through proper configuration, user access management, and regular audits. Mention any specific experience you have with statutory compliance.

Share your approach to user training, including how you assess the training needs of different departments, develop educational materials, and encourage user engagement. Provide examples of successful training initiatives you've led.

Explain your commitment to professional development by mentioning resources like industry publications, webinars, and conferences. Share how you’ve applied new knowledge to improve ERP functionality or project outcomes.