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Director - Credit & Fraud Risk- Finance - job 2 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

About Credit & Fraud Risk Finance

Credit & Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions, perform Enterprise analytics and support credit-risk strategies while ensuring adherence to governance and controls.  This position will be part of a highly talented team with strong intellectual curiosity.

How will you make an impact in this role?

This Director-level position leads a team supporting Risk Management in evaluating strategic decisions, establishing profitability linkages between customer behaviors and credit provision and driving credit-related analytical insights to key stakeholders such as Risk, Collections, Marketing & Finance teams.

Partner with Risk and Finance teams on cross-enterprise strategic initiatives by driving key analytics to inform business decisions

Drive awareness of data / insights / market / portfolio trends across businesses and proactively identify opportunities for analysis

Develop skills; mining and analyzing data to identify credit risk and collections opportunities across portfolios to enhance margins, either through revenue generation or expense reduction (primarily via SQL)

Provide thought leadership on projects across the Global Risk Finance organization to help AXP meet its long-term growth targets

Evaluate Risk projects that span multiple businesses and produce cost/benefit analysis to inform prior prioritization of investment dollars.

What You’ll Bring:

This position will provide the candidate with broad exposure across AXP, including Chief Credit Officers, Finance LFO’s and Marketing leadership. As such, Big Picture thought leadership and excellent communication skills are necessary to tailor complex messages to key stakeholders.

Minimum Qualifications:

·       8+ years of experience in Finance Data Analytics & Profitability

·       Analytical Skills – think critically and creatively about our business to identify good topics for analysis, manipulate large amounts of data, decipher trends, and generate meaningful insights

·       Superior attention to detail - demonstrate exemplary organizational and problem-solving skills

·       Communication Skills – Synthesize data into an easy-to-understand story & articulate key messages across multiple audiences

·       Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter

·       Leadership – Act & lead with courage, build relationships, make decisions quickly & influence change.  Do you drive results?

·       Proficiency in SQL

·       BS. in Finance or relevant field

Preferred Qualifications:

·       MBA preferred

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$167500 / YEARLY (est.)
min
max
$130000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director - Credit & Fraud Risk- Finance, American Express

At American Express, we’re all about forging strong connections with our customers while driving strategic decisions that shape the future of finance. As the Director of Credit & Fraud Risk Finance based in New York, New York, you’ll play a pivotal role in leading a talented team that supports Risk Management. Your mission? To connect the dots between customer behaviors and credit provision, delivering high-impact analytics and insightful forecasts that inform key stakeholders. With over 8 years in finance data analytics, your analytical prowess will help identify opportunities across portfolios for revenue optimization and expense reduction. You’ll partner closely with teams across the enterprise, driving initiatives that push our business forward while ensuring a governance framework around our credit-risk strategies. At American Express, we value your ideas and leadership as we navigate this ever-evolving landscape together. Whether you’re negotiating with global partners or creating financial plans, your contributions will be recognized and celebrated. We want to ensure that you have the tools and environment to grow in your career, fostering your innovation and allowing you to thrive. Join us and make a lasting impact while benefiting from an inclusive culture where everyone feels valued. This is more than just a job; it’s a chance to lead the way—and we’ve got your back every step of the journey. Let’s create a meaningful career path together with American Express.

Frequently Asked Questions (FAQs) for Director - Credit & Fraud Risk- Finance Role at American Express
What are the responsibilities of the Director - Credit & Fraud Risk Finance at American Express?

The Director - Credit & Fraud Risk Finance at American Express is responsible for leading a team that evaluates strategic decisions in risk management. This includes establishing profitability linkages between customer behaviors and credit provisions, driving credit-related analytical insights, and providing high-impact net loss provision forecasts. The role involves collaborating with various teams such as Risk, Collections, Marketing, and Finance on cross-enterprise strategic initiatives.

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What qualifications are required for the Director - Credit & Fraud Risk Finance position at American Express?

To qualify for the Director - Credit & Fraud Risk Finance position at American Express, candidates should possess a minimum of 8 years of experience in Finance Data Analytics and Profitability. Proficiency in SQL is essential, along with analytical and communication skills to synthesize complex data into understandable insights. An MBA is preferred, highlighting advanced understanding and leadership capabilities.

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What skills are important for success as a Director - Credit & Fraud Risk Finance at American Express?

Key skills for success as a Director - Credit & Fraud Risk Finance at American Express include exceptional analytical capabilities to manipulate large data sets and decipher trends, superior attention to detail, and excellent communication skills to convey complex messages effectively. An agile mindset and leadership skills to influence change and build strong relationships across teams are also crucial.

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What is the salary range for the Director - Credit & Fraud Risk Finance role at American Express?

The salary range for the Director - Credit & Fraud Risk Finance at American Express is between $130,000 to $205,000 annually, which may include bonus incentives and equity. This range is adjustable based on factors such as location, experience, and other relevant criteria.

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What benefits does American Express offer to the Director - Credit & Fraud Risk Finance?

American Express provides a competitive benefits package for the Director - Credit & Fraud Risk Finance role, including comprehensive medical, dental, and vision insurance, retirement savings plans with company matching, career development opportunities, parental leave, and wellness programs. The organization prioritizes holistic well-being to support professionals at every stage of their career.

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Common Interview Questions for Director - Credit & Fraud Risk- Finance
How would you approach risk analysis for customer behavior as a Director - Credit & Fraud Risk Finance?

In answering this question, emphasize your analytical process by discussing how you would gather data, identify key trends, and utilize data visualization tools to present insights. Mention your proficiency in SQL and how you would integrate findings to inform critical business decisions.

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Can you describe a time when you led a successful project in finance data analytics?

Share a specific example where your leadership was instrumental in a project's success. Detail your role in initiating the project, managing the team, analyzing data, and communicating results to leadership, showcasing your ability to drive impactful outcomes.

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What strategies would you implement to enhance credit risk analytics at American Express?

Discuss potential strategies such as implementing advanced analytics tools, fostering collaboration across teams, and developing a culture of data-driven decision-making. Emphasize your ability to recognize market trends and proactively identify analytical opportunities.

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How do you ensure effective communication with key stakeholders?

Explain your approach to tailoring messages to various audiences, utilizing both verbal and written communication skills. Highlight your experience presenting complex data in an understandable format and your ability to feedback and iterate based on stakeholder input.

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What methods do you use to manage and prioritize competing projects?

Outline your time management strategies, such as using project management tools, setting clear priorities based on organizational goals, and leveraging team strengths to ensure timely delivery of high-impact projects.

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How do you stay current with industry trends in credit risk management?

Describe your commitment to continuous learning through industry seminars, professional networking, and relevant certifications. Highlight how applying new insights can enhance your strategic thinking in the credit risk domain.

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What data mining techniques do you utilize in your analysis?

Mention specific data mining techniques you’re proficient in, such as clustering, regression analysis, or decision trees. Discuss how these techniques have assisted in identifying credit risk patterns and decision-making support in previous roles.

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How do you evaluate the profitability of credit risk initiatives?

Explain your process for assessing profitability by creating cost-benefit analyses, considering both quantitative metrics and qualitative outcomes, thus ensuring you provide a comprehensive outlook on potential credit risk initiatives.

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Describe a situation when you had to act quickly to influence a change. What was the outcome?

Provide a real-life example where your quick thinking led to a positive outcome. Outline the scenario, your action steps, and the resultant impact, illustrating your ability to lead under pressure effectively.

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Why do you want to work as a Director - Credit & Fraud Risk Finance at American Express?

Communicate your alignment with American Express's values and mission, expressing your passion for contributing to a company that prioritizes customer experience. Discuss your career aspirations and how this position aligns with your professional goals.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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