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Director - Credit & Fraud Risk- Finance - job 1 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

About Credit & Fraud Risk Finance

Credit & Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions, perform Enterprise analytics and support credit-risk strategies while ensuring adherence to governance and controls.  This position will be part of a highly talented team with strong intellectual curiosity.

How will you make an impact in this role?

This Director-level position leads a team supporting Risk Management in evaluating strategic decisions, establishing profitability linkages between customer behaviors and credit provision and driving credit-related analytical insights to key stakeholders such as Risk, Collections, Marketing & Finance teams.

Partner with Risk and Finance teams on cross-enterprise strategic initiatives by driving key analytics to inform business decisions

Drive awareness of data / insights / market / portfolio trends across businesses and proactively identify opportunities for analysis

Develop skills; mining and analyzing data to identify credit risk and collections opportunities across portfolios to enhance margins, either through revenue generation or expense reduction (primarily via SQL)

Provide thought leadership on projects across the Global Risk Finance organization to help AXP meet its long-term growth targets

Evaluate Risk projects that span multiple businesses and produce cost/benefit analysis to inform prior prioritization of investment dollars.

What You’ll Bring:

This position will provide the candidate with broad exposure across AXP, including Chief Credit Officers, Finance LFO’s and Marketing leadership. As such, Big Picture thought leadership and excellent communication skills are necessary to tailor complex messages to key stakeholders.

Minimum Qualifications:

·       8+ years of experience in Finance Data Analytics & Profitability

·       Analytical Skills – think critically and creatively about our business to identify good topics for analysis, manipulate large amounts of data, decipher trends, and generate meaningful insights

·       Superior attention to detail - demonstrate exemplary organizational and problem-solving skills

·       Communication Skills – Synthesize data into an easy-to-understand story & articulate key messages across multiple audiences

·       Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter

·       Leadership – Act & lead with courage, build relationships, make decisions quickly & influence change.  Do you drive results?

·       Proficiency in SQL

·       BS. in Finance or relevant field

Preferred Qualifications:

·       MBA preferred

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$167500 / YEARLY (est.)
min
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$130000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director - Credit & Fraud Risk- Finance, American Express

Are you ready to take charge as the Director of Credit & Fraud Risk at American Express in the vibrant city of New York? In this pivotal role, you will lead a high-performing team dedicated to delivering critical insights that shape our financial decisions regarding credit risks and fraud management. At American Express, we’re all about backing each other, so you’ll find a supportive environment where your ideas and contributions truly matter. Your strategic mindset will be crucial as you partner with other departments to analyze customer behavior, establish profitability, and drive data-driven insights. Imagine having the opportunity to work with cutting-edge data tools and technologies while influencing key stakeholders across the organization, from Risk to Collections and Marketing teams. This isn’t just any director role; it’s a chance to make a significant impact on the direction of our company as you identify new opportunities for growth and efficiency. You will bring your 8+ years of experience in Finance Data Analytics and a robust understanding of credit risk to the table, employing your analytical skills and attention to detail to interpret complex data. If you’re a natural leader with a collaborative spirit and an agile mindset, we want to hear from you! Join us at American Express, where we strive to create the ultimate customer experience every day—all while building a diverse and inclusive community that celebrates each individual’s contributions. Let’s lead the way together!

Frequently Asked Questions (FAQs) for Director - Credit & Fraud Risk- Finance Role at American Express
What responsibilities does the Director - Credit & Fraud Risk position at American Express involve?

As the Director - Credit & Fraud Risk at American Express, you will lead a team focused on evaluating strategic decisions in risk management. Your responsibilities will include analyzing customer behavior to establish profitability links and driving analytical insights to stakeholders, all while developing skills to identify opportunities in credit risk and collections.

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What qualifications are necessary for the Director - Credit & Fraud Risk role at American Express?

To qualify for the Director - Credit & Fraud Risk position at American Express, you should have a minimum of 8 years of experience in finance data analytics with strong analytical skills. A Bachelor's degree in Finance or a relevant field is required, and an MBA is preferred. Proficiency in SQL and excellent communication skills are also vital to succeed in this role.

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How does the Director - Credit & Fraud Risk role contribute to American Express's financial goals?

The Director - Credit & Fraud Risk role is central to driving prudent financial decisions through insightful analytics. You’ll influence day-to-day P&L, assist in financial planning, and develop strategies to mitigate risk, helping American Express to achieve its long-term growth targets.

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What kind of working environment can I expect at American Express as the Director - Credit & Fraud Risk?

At American Express, you can expect a collaborative and inclusive working environment. The company values flexibility, offering hybrid, onsite, and virtual working options, and promotes a culture where every voice is valued. Your contributions as a Director will be recognized and celebrated.

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What opportunities for professional development are available to the Director - Credit & Fraud Risk at American Express?

American Express provides numerous opportunities for professional development, including training programs and career advancement. As a Director - Credit & Fraud Risk, you will have access to various resources to enhance your skills in data analysis, leadership, and finance, empowering you to grow your career.

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Common Interview Questions for Director - Credit & Fraud Risk- Finance
How do you approach risk management as a Director - Credit & Fraud Risk?

In your response, emphasize your analytical approach to understanding market trends and how you utilize data-driven insights to manage risk effectively. Discuss specific strategies you’ve implemented in the past and their outcomes.

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Can you give an example of how you've led a team in a challenging situation?

Describe a specific challenge your team faced and explain the steps you took to navigate through it. Highlight your leadership style, decision-making, and the successful outcomes that resulted from your actions.

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What tools and technologies do you find most effective for data analysis?

Share your experience with various data analysis tools, particularly SQL, and explain how they have helped you generate meaningful insights. Provide examples of how these tools improved the efficiency of your analyses.

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How do you prioritize your projects and initiatives?

Discuss a framework you use to assess and prioritize projects based on impact, resources, and alignment with company goals. This can include gathering input from stakeholders and using analytical criteria to ensure focus on high-value initiatives.

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What strategies do you employ to communicate complex data insights to non-technical stakeholders?

Explain how you synthesize complex data into clear, actionable stories tailored for various audiences. Include examples of past successful presentations where you effectively engaged stakeholders.

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How do you stay current with trends and changes in credit risk management?

Talk about the resources and networks you rely on, such as industry publications, conferences, and professional associations. Emphasize your proactive approach to continuous learning and adapting to changes in the industry.

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What role do you believe collaboration plays in successful risk management?

Discuss how collaboration with other departments—like Finance, Risk, and Marketing—enhances the effectiveness of risk management strategies. Share examples that showcase how cross-functional teamwork has led to more successful outcomes.

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What is your experience in developing financial forecasts?

Outline your experience in leveraging data analytics to create accurate financial forecasts, including methodologies used and the impact your forecasts had on strategic decisions.

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How do you measure success in a risk management initiative?

Speak about key performance indicators (KPIs) you typically use to evaluate risk management initiatives. Explain how analyzing these metrics drives continuous improvement in your strategies.

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How would you handle conflicts within your team?

Describe your conflict resolution approach, emphasizing active listening, empathy, and finding common ground to ensure team cohesiveness and productivity.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2330 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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