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Executive Administrative Assistant - job 8 of 10

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Risk & Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.

The Executive Assistant will give administrative support to up to up to three VPs in Global Risk and Compliance, focusing on supporting the Global Financial Crimes Compliance and US Investigation teams. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GRC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. 

Key Responsibilities

  • Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics.
  • Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.
  • Preparing, reviewing, and processing expense reports, in line with company T&E policy.
  • Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings.
  • Managing e-mails and correspondence in a timely manner.
  • Assisting with timekeeping and payroll duties.
  • Ordering workstations, devices and accessories as needed by the team.
  • Processing invoices and requisitions.
  • Assisting in the management and coordination of compliance-related projects and initiatives.
  • Proactively identify and resolve administrative issues and challenges.

Minimum Qualifications 

  • Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills.
  • A keen attention to detail and a sense of urgency in execution and follow-up.
  • Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.
  • Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.
  • Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.
  • Knowledge of MyInfo, Concur Expense & Travel, Ariba Buyer, SharePoint, WebEx, Slack.
  • Excellent written and verbal communication skills.
  • Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.
  • Exudes professional maturity.
  • Bachelor’s degree preferred.

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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What You Should Know About Executive Administrative Assistant, American Express

Join American Express as an Executive Administrative Assistant in the vibrant city of New York! In this dynamic role, you will provide essential administrative support to senior executives within the Global Risk and Compliance Organization, focusing on Global Financial Crimes Compliance and US Investigation teams. Your day-to-day will be filled with exciting challenges, including scheduling meetings, managing travel arrangements, processing expense reports, and facilitating seamless communication among team members. You'll thrive in a fast-paced environment where your organizational skills and attention to detail will shine. At American Express, we believe in fostering a diverse community that embraces innovation, and you’ll be part of a culture that celebrates collaboration and values each employee's contributions. You will work independently but also coordinate closely with various departments, building strong relationships along the way. This is an opportunity for growth and development, where you can redefine your career path within a company committed to backing its employees. Here, you’ll not only support daily operations but also engage in meaningful projects that make a real impact. If you’re experienced in executive support and looking to join a company that invests in your well-being, we would love for you to become a part of Team Amex!

Frequently Asked Questions (FAQs) for Executive Administrative Assistant Role at American Express
What are the main responsibilities of the Executive Administrative Assistant at American Express?

As an Executive Administrative Assistant at American Express, you'll be responsible for providing comprehensive administrative support to senior executives. This includes scheduling meetings, managing travel arrangements, processing expense reports, and coordinating team communications. You'll play a critical role in ensuring seamless operations within the Global Risk and Compliance Organization.

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What qualifications are needed for the Executive Administrative Assistant role at American Express?

To be successful as an Executive Administrative Assistant at American Express, candidates should have proven experience in supporting senior executives with strong organizational and interpersonal skills. A bachelor’s degree is preferred, along with proficiency in Microsoft Office and other tools. The ideal candidate will demonstrate professionalism, discretion, and the ability to thrive in a fast-paced environment.

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How does American Express support the career growth of Executive Administrative Assistants?

American Express is committed to professional development for its Executive Administrative Assistants. Opportunities for growth include mentorship from industry leaders, comprehensive training programs, and the chance to engage in impactful compliance projects. American Express values individual career paths and supports employees in achieving their goals.

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What kind of environment can Executive Administrative Assistants expect to work in at American Express?

At American Express, Executive Administrative Assistants will work in a dynamic, high-paced environment that values collaboration and innovation. The company fosters a culture of inclusivity and encourages open communication among team members. You'll be part of a diverse team that is passionate about delivering excellent customer experiences through effective risk management.

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What benefits does American Express offer to Executive Administrative Assistants?

American Express offers a comprehensive benefits package to its Executive Administrative Assistants, including competitive salaries, bonus incentives, retirement savings plans with company match, and various health insurance options. Additional perks include flexible working arrangements, generous parental leave, wellness programs, and career development opportunities.

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Common Interview Questions for Executive Administrative Assistant
What experience do you have supporting senior executives as an Executive Administrative Assistant?

When discussing your experience, highlight specific instances where you provided high-level support, such as scheduling complex meetings or managing travel for executives. Emphasize your ability to prioritize tasks effectively and maintain organization in a fast-paced environment.

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How do you manage multiple tasks and deadlines in a high-pressure environment?

To effectively manage multiple tasks, demonstrate your use of organizational tools, such as calendars or task management software. Describe your approach to prioritizing urgent requests and collaborating with team members to ensure all deadlines are met promptly.

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Can you provide an example of how you've handled sensitive information in your previous roles?

Discuss a specific experience where you maintained confidentiality while working with sensitive data. Illustrate your understanding of the importance of discretion and how you ensure compliance with company policies related to confidential information.

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What software tools are you comfortable using for administrative tasks?

Mention your proficiency with essential software like Microsoft Office Suite, Concur Expense & Travel, and other relevant tools. Provide examples of how you've used these tools to improve efficiency in past roles.

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How do you build and maintain relationships within a large organization?

Explain your strategies for establishing rapport with colleagues and executives. Discuss the importance of clear communication, active listening, and collaboration in creating strong working relationships across diverse teams.

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Describe a challenging situation you've faced while supporting an executive and how you resolved it.

Share a specific challenge you encountered, such as a last-minute change in travel plans or scheduling conflicts. Describe the steps you took to address the issue efficiently and how your proactive approach led to a successful outcome.

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What approach do you take to ensure smooth meeting logistics?

Explain your planning process for meetings, including how you coordinate schedules, reserve spaces, and prepare necessary materials. Highlight your attention to detail and commitment to providing a seamless experience for all attendees.

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How would you prioritize tasks if you received conflicting requests from multiple executives?

Discuss your prioritization strategy based on urgency and impact. Highlight your communication skills and willingness to check in with executives to align on what needs immediate attention.

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What do you think is the most crucial skill for an Executive Administrative Assistant?

Emphasize that strong organizational skills are essential for an Executive Administrative Assistant. Discuss how being detail-oriented, proactive, and communicative contributes to the success of the role and the overall effectiveness of the team.

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Why do you want to work as an Executive Administrative Assistant at American Express?

Share your enthusiasm for American Express’s values and commitment to employee growth. Express your belief in the importance of risk management and how being part of a leading company aligns with your career aspirations.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2311 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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