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Fire Safety Officer / Emergency Response Coordinator - job 21 of 21

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Partial list of job duties:

  •      Maintain documentation and administrative tracking of all fire safety programs and activities at AXP facilities within the position’s area of responsibility.  This will consist of maintenance of the following programs:  Fire Drills, Fire Warden Recruitment & Training, Emergency Action Plans, Navigator Training, PRA/PEEP program, Fire Risk Assessments, Awareness training.  
  •      Assure AXP facilities within the position’s area of responsibility are compliant with all local fire safety laws and ordinances. 
  •      In participation with local AXP GS management, manage emergency and non-emergency fire drills and inspections at designated facilities.
  •      Inspect fire prevention, fire safety, and emergency action plans at facilities within the position’s area of responsibility.    
  •      Serves, when needed, as the primary company representative to the local fire department in order to maintain the program’s effectiveness.
  •      Support the local market Global Security Director/Manager in various operational processes.  The position will be a member of the local Crisis Response Team. 
  •      Collaborate with local GRE Facilities management & team, Workplace Safety, Healthy Living, and other key stakeholders.
  •      Maintain communication with all Global Security management personnel.
  •      Maintain and provide documentation of all programs, to include metrics demonstrating the effective management of the fire safety program.
  •      Work with local law enforcement and/or government fire safety officials.
  •      Assist Global Security events, incidents, or crises when needed/required.
  •      Travel may be required.
  •      Required to be on call 24 hours a day.

Minimum Qualifications

  • Five plus years of operational experience in Occupational Fire Safety, Fire Prevention, Emergency Response or a similar-like role in the regional/local market. 
  • Knowledge and understanding of emergency response training and planning.
  • General understanding of fire suppression, detection, and alarm systems. 
  • Knowledge and understanding of preparing and executing evacuation drills.
  • Ability to facilitate, train, and lead large groups of people. 
  • Excellent computer skills are required, with thorough working knowledge of programs like, Slack, Excel, Power-point, and Word.
  • Knowledge and thorough understanding of applicable NFPA or country-specific standards and best practices in fire safety and emergency egress.
  • Significant multi-tasking ability required in order to manage a high volume of work projects and processes.
  • Regional and cultural sensitivity with emphasis on diversity required in order to adjust communication and presentation styles to manage business relationships and expectations, while achieving Global Security goals.
  • Strong organizational skills and project management experience is required.
  • Ability to analyze problems and make appropriate decisions quickly.
  • Ability to drive large complex programs and solutions using both direct and virtual teams.
  • Strong written and verbal communication skills.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$80000 / YEARLY (est.)
min
max
$55000K
$105000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fire Safety Officer / Emergency Response Coordinator, American Express

Join American Express as a Fire Safety Officer / Emergency Response Coordinator in Sunrise, Florida, and lead the charge in ensuring safety and compliance at our facilities. In this role, you will maintain comprehensive documentation of fire safety programs, including fire drills, emergency action plans, and fire risk assessments. Your expertise will ensure that AXP facilities are compliant with all local fire safety laws. Collaborating closely with Global Security management, you’ll manage fire drills and inspections, serving as the liaison with local fire departments to uphold our fire safety programs. Your responsibilities also include maintaining communication with various stakeholders, working with local law enforcement, and assisting in crisis situations as necessary. With over five years of experience in fire safety or emergency response training, you should possess a keen understanding of fire detection and alarm systems, evacuation procedures, and project management. Your strong analytical skills and ability to facilitate training sessions for large groups will play a crucial role in this position. In return, you will be part of a dynamic community that values professional growth and offers a competitive salary, comprehensive benefits, and ample opportunities for career development. Together, let’s champion safety in an environment where everyone feels valued and empowered.

Frequently Asked Questions (FAQs) for Fire Safety Officer / Emergency Response Coordinator Role at American Express
What are the primary responsibilities of the Fire Safety Officer / Emergency Response Coordinator at American Express?

As the Fire Safety Officer / Emergency Response Coordinator at American Express, you will be responsible for maintaining fire safety documentation, overseeing compliance with fire laws, managing fire drills, and acting as the liaison with local fire departments. Your role will also require collaboration with various teams and stakeholders to ensure that all safety protocols are being followed effectively.

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What qualifications are necessary for the Fire Safety Officer / Emergency Response Coordinator position at American Express?

Candidates for the Fire Safety Officer / Emergency Response Coordinator position should have at least five years of relevant experience in fire safety or emergency response. Familiarity with fire suppression systems, evacuation planning, and the ability to lead training sessions are essential qualifications. Strong organizational skills and knowledge of applicable safety regulations will also be vital to your success in this role.

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How does American Express support the professional growth of the Fire Safety Officer / Emergency Response Coordinator?

American Express prides itself on career development opportunities for all its employees. As a Fire Safety Officer / Emergency Response Coordinator, you will have access to specialized training programs, mentorship, and resources aimed at enhancing your professional skills and advancing your career within the company.

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What is the work environment like for the Fire Safety Officer / Emergency Response Coordinator at American Express?

At American Express, the work environment is collaborative and inclusive. As a Fire Safety Officer / Emergency Response Coordinator, you’ll be part of a diverse team focused on creating a safe workplace. The company endorses flexible working arrangements, allowing you to balance both your professional responsibilities and personal life effectively.

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What benefits can I expect as a Fire Safety Officer / Emergency Response Coordinator at American Express?

As a Fire Safety Officer / Emergency Response Coordinator, you will enjoy a competitive salary along with a robust benefits package that includes health insurance, retirement plans with company matching, generous parental leave, wellness programs, and continuous learning opportunities. The focus on employee well-being ensures that you are supported in all aspects of your life.

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Common Interview Questions for Fire Safety Officer / Emergency Response Coordinator
Can you describe your experience in conducting fire safety drills and inspections?

In answering this question, focus on your specific experience managing fire drills and inspections, detailing the types of drills you've coordinated, any improvements you've made over time, and how you involve various teams. Be sure to highlight your leadership skills and ability to educate others on fire safety protocols during these exercises.

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How do you ensure compliance with local fire safety regulations?

Discuss your familiarity with local fire safety laws and your approach to maintaining compliance, such as regularly reviewing regulations, conducting audits, and ensuring that all documentation is up to date. Emphasize your proactive communication with local fire officials and your commitment to continuous learning in this area.

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Describe a challenging situation you faced in emergency response and how you handled it.

Sharing a specific example of a challenge in emergency response will showcase your problem-solving skills. Explain the situation, the steps you took to resolve it, and the outcome. Highlight your ability to stay calm under pressure and your success in coordinating a response effectively.

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What strategies do you use for training employees in fire safety procedures?

Recruiters appreciate a structured approach, so describe your strategies for training, such as hands-on demonstrations, interactive workshops, or e-learning modules. Speak about tailoring your training to the audience and evaluating its effectiveness through feedback and drills.

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How do you prioritize multiple fire safety projects simultaneously?

Use this opportunity to explain your project management skills and how you prioritize tasks. Discuss any tools or techniques you use to manage your workload efficiently, and offer examples of how you've successfully juggled multiple projects or urgent safety demands in the past.

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What do you see as the most important element in ensuring fire safety in a workplace?

Your answer should reflect a strong understanding of proactive fire safety measures, including thorough training, regular risk assessments, and maintaining equipment. Emphasize the need for a safety culture that involves everyone, from top management to individual employees, to create a safer workplace.

Join Rise to see the full answer
Can you explain how you stay current with fire safety and emergency response trends?

Discuss your commitment to professional development by detailing how you stay informed about the latest trends and best practices in fire safety. This can include attending seminars, participating in relevant organizations, subscribing to industry publications, and networking with other professionals.

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What experience do you have working with local fire departments and emergency services?

Illustrate your experience collaborating with local fire departments by providing examples of projects or drills you have coordinated with them. Highlight how these partnerships enhance safety protocols and how you communicate effectively to ensure alignment between different agencies.

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How do you measure the effectiveness of fire safety programs?

Talk about your approach to evaluating fire safety programs, including frameworks for assessment like tracking compliance metrics, incident reports, and feedback from drills. Emphasize the importance of continuous improvement based on the data collected.

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Why do you want to work for American Express as a Fire Safety Officer / Emergency Response Coordinator?

This is your chance to express your motivation for joining American Express. Discuss the company's values, its commitment to employee well-being, and how you see your skills and experience aligning with its mission, particularly in enhancing the safety protocols and culture.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2393 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 12, 2025

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