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Manager - Purchasing - job 3 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Global Supply Management

Global Supply Management (GSM) is responsible for helping Amex maximize the purchasing power of over $10B annual third party spend. We provide strategic consultation to the business and provide end to end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for Amex colleagues and suppliers.

Position Summary:

Global Supply Management (GSM) is responsible for helping American Express maximize its purchasing power. The Category Manager role is to develop and grow relationships with business partners to understand objectives, key priorities, and opportunities. Additionally, they will develop strategic, forward thinking plans with multi-year value generating initiatives to enable business success. This is a global role supporting all American Express customer segments across multiple sub-categories such as facilities management, construction, design, and airport lounge.

 

Your mission:

Develop and grow relationships with business partners to understand objectives, key priorities, and opportunities while leading a cross-functional team to develop strategic, forward-thinking strategies with multi-year value generating initiatives to enable business success.  

 

Responsibilities, at a high level, include:

  • Lead cross-functional teams to develop global category management plans to meet business and enterprise objectives, understand spend profiles, leverage benchmarking, and prepare business cases and presentations for business leaders
  • Partner with business leaders and Source to Contract team to develop sourcing strategies and plans, negotiate key deals and contracts and complete supplier assessments and selections through RFx activities
  • Develop and grow strong relationships with business and Real Estate Services partners to understand key business strategies, annual goals/objectives, and identify issues, economic challenges, and potential opportunities (e.g., influence requirements, advise business how to capture the most value from supplier relations); with a customer first mindset and strategy
  • Lead through strategic thinking, financial analytics, external marketplace focus and partnering closely with business units to influence and help drive key, strategic business decisions
  • Develop strategic, forward thinking global category plans with multi-year value generating sourcing initiatives to enable the business success
  • Bring external insights, innovative ideas, and an enterprise view on market trends, competitive landscape value generation and strategic sourcing opportunities
  • Development of category and sourcing strategies leveraging best practices around supplier and services based on both internal conditions and plans as well as industry trends.  This includes but is not limited to price, scope, performance, and optimal sourcing approach
  • Build strong partnership with select strategic suppliers and manage them effectively
  • Develop a category review cycle to refresh strategy and ensure alignment with business partners on a regular basis
  • Monitor total spend across the business to leverage global spend where applicable
  • Act as a point of contact for select business partners
  • Ability to travel 10%

Required Skills:

  • Strategic thinker – strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution
  • Customer focus – customer-first mindset with knowledge of procurement/sourcing process
  • Strong collaborator – collaborative partner with strong cross-functional leadership and influence management skills with global experience
  • Excellent communicator  excellent oral and written communication skills with comfort presenting ideas to leaders at all levels
  • Procurement – strong general manager, including strategic thinking, financial acumen, and negotiation skills with a deep understanding of market opportunities and broader business issues; real estate, construction, catering/cafeteria management services or consulting a plus.
  • Analytical results-driven mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities
  • Comfort with white space – ability to navigate white space and bring structure
  • Adaptable – ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

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What You Should Know About Manager - Purchasing, American Express

Are you a strategic thinker with a knack for building relationships? American Express is on the lookout for a Manager - Purchasing to join our dynamic Global Supply Management team in New York, New York. In this pivotal role, you'll help us maximize our purchasing power and contribute to impactful business decisions that drive success across all customer segments. At American Express, we value your personal and professional growth and offer the support you need to develop a unique career path. You'll collaborate closely with cross-functional teams, diving deep into supplier strategies and partnering with business leaders to negotiate key contracts. With our commitment to a customer-first mindset, you'll have the opportunity to ensure that supplier relations are strategically aligned with our corporate goals. We believe in fostering an inclusive work environment; your ideas and contributions will be recognized and valued. Your mission will include developing innovative strategies, leveraging market insights, and monitoring spend efficiently across the organization to bring maximum value during your tenure. Furthermore, you'll manage key supplier relationships and lead strategic initiatives that shape our future. If you're excited about driving excellence in procurement and purchasing strategies while making a significant impact within a global organization, then a career with American Express awaits you. Join us, and let's lead the way together!

Frequently Asked Questions (FAQs) for Manager - Purchasing Role at American Express
What responsibilities does a Manager - Purchasing at American Express have?

As a Manager - Purchasing at American Express, you'll lead cross-functional teams to develop category management plans and sourcing strategies that align with company objectives. Your responsibilities include understanding spend profiles, conducting supplier assessments through RFx activities, and negotiating contracts to achieve significant cost savings and business success. Additionally, you'll be a key partner to business leaders, guiding them on maximizing value from supplier relations.

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What qualifications are necessary for the Manager - Purchasing role at American Express?

To excel as a Manager - Purchasing at American Express, you should possess strategic thinking abilities, strong analytical and negotiation skills, and a customer-first mentality. Experience in procurement or sourcing processes, particularly in real estate, construction, or related fields, is valuable. Excellent communication skills are also essential, as you'll need to present ideas and strategies effectively to colleagues at all levels.

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How does the Manager - Purchasing contribute to American Express's growth?

The Manager - Purchasing plays a vital role in enabling American Express's growth by developing and executing strategic sourcing initiatives. By maximizing the company's purchasing power and effectively managing supplier relationships, you contribute to cost reductions and value creation. Your work ensures that the organization is well-positioned to adapt to market changes, optimize expenses, and ultimately enhance the overall customer experience.

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What is the work environment like for a Manager - Purchasing at American Express?

At American Express, the work environment for a Manager - Purchasing is collaborative and inclusive. You'll have the opportunity to work in a flexible setting with a combination of onsite and virtual arrangements based on role requirements. The organization values innovation and encourages an open exchange of ideas, making it a dynamic place to grow your career.

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What are the career advancement opportunities for a Manager - Purchasing at American Express?

American Express is committed to nurturing talent and offers numerous career advancement opportunities for a Manager - Purchasing. Through training programs, mentorship, and exposure to cross-functional initiatives, you'll be well-positioned to take on more complex roles within the procurement department or other areas of the organization. Your contributions will be recognized, paving the way for your professional growth.

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Common Interview Questions for Manager - Purchasing
Can you describe your experience with strategic sourcing in prior roles?

When answering this question, highlight specific strategies you've implemented in previous sourcing roles, detailing how your approach led to measurable cost savings or efficiency improvements. Be ready to share examples of successful negotiations or supplier partnerships you've developed.

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How would you approach developing category management plans?

Outline a structured approach that includes understanding the business’s objectives, analyzing spend data, leveraging market trends, and collaborating with stakeholders to formulate actionable category management plans that align with strategic goals.

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Describe a time when you had to overcome a significant challenge in procurement.

Share a specific example where you faced a procurement-related issue and explain how you approached the situation. Focus on problem-solving, stakeholder communication, and results achieved, emphasizing your analytical and strategic thinking skills.

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What tactics do you use for effective supplier relationship management?

Discuss your strategies for building strong supplier relationships, including ongoing communication, setting performance expectations, and conducting regular reviews to ensure continuous alignment with business goals and quick resolution of any issues.

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How do you ensure that your sourcing strategies align with corporate objectives?

Explain your process for staying informed about company objectives, how you would engage with business leaders for insights, and the methodologies you adopt to align sourcing strategies with those objectives while maintaining flexibility.

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How do you handle conflicts or disagreements with suppliers?

Demonstrate your conflict resolution skills by outlining a calm and professional approach. Highlight your focus on mutual understanding, finding a common ground, and resolving issues constructively without jeopardizing the relationship.

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What analytical tools do you find essential for your role in procurement?

Mention specific analytical tools you've used, such as spend analysis software, data visualization tools, or contract management systems. Explain how these tools enhance your procurement strategies and contribute to informed decision-making.

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How would you prioritize multiple projects with tight deadlines?

Share your strategies for prioritizing projects, such as assessing impact, urgency, and aligning with business objectives. Discuss your time management techniques and how you communicate with stakeholders about project timelines.

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What is your experience with cross-functional team collaboration?

Highlight your collaborative experiences across departments, explaining how you facilitated teamwork and communication to achieve shared objectives. Provide examples that illustrate your ability to bring together diverse expertise for successful outcomes.

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Why do you want to work at American Express as a Manager - Purchasing?

Articulate your enthusiasm for American Express’s values, culture, and commitment to innovation in procurement. Connect these aspects with your career goals and how they align with the opportunities presented by the Manager - Purchasing role.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2254 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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