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Part Time Complex Care Manager II, RN/LICSW

Your career starts now. We’re looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at; .

Responsibilities:

The Care Manager II (Registered Nurse/Licensed Independent Clinical Social Worker) assists members with complex medical needs appropriate for care coordination and case management services in achieving their optimal level of health through self-management.; The Care Manager II (RN/LICSW) is responsible for engaging the member, member caregiver, and providers to assess, plan, and establish individual member goals. Will facilitate and coordinate care for the members while assuring quality and use of cost-effective resources.; The position will function as a single point of contact and be an advocate for members in the care coordination program.

  • Assess members to determine care coordination and case management needs for all referred members.; Works with both adults and children with complex medical needs
  • Completes comprehensive person-centered assessment of physical health, psycho-social health, environmental, as well as social determinants of health and supportive needs.
  • Identifies problems/barriers for care coordination and appropriate care management interventions.
  • Coordinates physical, behavioral health and social services.
  • Provides medication management, including regular medication reconciliation and support of medication adherence.
  • Creates a plan of care to assist members in reducing/resolving problems and or barriers so that members may achieve their optimal level of health.
  • Identifies both short- and long-term goals and associated time frames for completion.; Shares goals with the member and caregiver as appropriate.
  • Identifies and implements the appropriate level of intervention based upon the member’s needs and clinical progress.
  • Schedules follow-up calls as necessary and makes appropriate referrals. Implements actions to address member issues.; Documents progress towards meeting goals and resolving problems.
  • Coordinates care and services with the Care Coordinator, Community Health Navigator, and member, member caregiver as appropriate, PCP, Specialist, and Facility/Vendor Providers.

Education/ Experience:;

  • The selected candidate will have a hybrid work schedule working 1 day remotely and 4 days a week at our AmeriHealth DC office located 1201 Maine Avenue, S.W., Suite 1000, 10th Floor, Washington, DC 20024.;
  • Qualified candidates must reside in the DC Metro area.
  • Required for RN candidates: Current and unrestricted Registered Nurse licensure in the District of Columbia. Associate's Degree in Nursing. Bachelor's Degree preferred.;
  • Required for LICSW candidates: Current and unrestricted Licensed Independent Clinical Social Worker (LICSW) licensure in the District of Columbia and a Master's Degree in Social Work.;
  • Minimum of 3 years of clinical practice experience as a RN or LICSW working with adults and/or pediatrics with complex medical and behavioral health diagnoses within an acute care, homecare or community health setting.;
  • Minimum of 1 year of case management experience supporting Medicaid members within a managed care organization preferred.
  • Must be willing to meet face to face with members in their homes, providers' offices, or in a hospital setting on a monthly basis.
  • Bilingual English/Spanish or English/Amharic preferred.
  • Must have a current Driver's License.;

Diversity, Equity, and Inclusion

At Amerihealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, competitive pay, paid time off including holidays and volunteer events, health insurance coverage for you and your dependents on day 1 of employment, 401(k) Tuition reimbursement and more.

The range displayed in this job posting reflects the minimum and maximum for new hire salaries for the position in the Washington, DC area.

Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education, certifications, or training.

AmeriHealth Caritas associates are eligible to participate in our annual incentive program and will also receive our benefits package, consisting of medical, vision, dental, life insurance, disability insurance, 401(k), paid time off and more.

The targeted hiring range for this role is expected to be between $78,600 and $107,100.

#PH

Average salary estimate

$92850 / YEARLY (est.)
min
max
$78600K
$107100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part Time Complex Care Manager II, RN/LICSW, AmeriHealth Caritas

Join AmeriHealth Caritas as a Part Time Complex Care Manager II, RN/LICSW in lovely Washington DC, where your career can truly make a difference! We’re on the lookout for dedicated healthcare professionals who are eager to help those navigating complex medical needs. At AmeriHealth Caritas, we’re passionate about fostering healthy communities and empowering individuals to manage their health effectively. In this role, you'll partner with members, their caregivers, and healthcare providers to create personalized care plans that not only address medical conditions but also consider the broader social and psychological landscape of each member. You will be assessing needs, coordinating care, providing medication management, and helping individuals achieve their health goals. Your expertise will shine as you navigate both physical and behavioral health services while coordinating with an array of healthcare professionals. Work-life balance is a priority, with a hybrid schedule that allows for remote work one day a week. Enjoy competitive pay, comprehensive benefits, and a workplace culture focused on diversity, equity, and inclusion. If you're a skilled RN or LICSW with at least three years of clinical experience and are motivated to impact lives positively, this is your chance to join a team making a real difference.

Frequently Asked Questions (FAQs) for Part Time Complex Care Manager II, RN/LICSW Role at AmeriHealth Caritas
What are the main responsibilities of a Part Time Complex Care Manager II, RN/LICSW at AmeriHealth Caritas?

As a Part Time Complex Care Manager II, RN/LICSW at AmeriHealth Caritas, your primary responsibilities include engaging with members who have complex health needs, assessing their care coordination requirements, and developing individualized care plans. You will be responsible for coordinating various services, providing medication management, addressing barriers to care, and helping members with self-management initiatives. The role emphasizes a collaborative approach, where you’ll work closely with caregivers and healthcare providers to ensure that members are receiving comprehensive and effective support.

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What qualifications are needed for the Part Time Complex Care Manager II, RN/LICSW position at AmeriHealth Caritas?

To qualify for the Part Time Complex Care Manager II, RN/LICSW position at AmeriHealth Caritas, candidates must possess current and unrestricted RN licensure or LICSW licensure in the District of Columbia. RN applicants should have at least an Associate’s Degree in Nursing, with a Bachelor's degree preferred, while LICSW candidates must have a Master's Degree in Social Work. Additionally, a minimum of three years of clinical practice experience and at least one year of case management experience in a managed care organization is required.

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What does a typical work schedule look like for the Part Time Complex Care Manager II, RN/LICSW at AmeriHealth Caritas?

The Part Time Complex Care Manager II, RN/LICSW at AmeriHealth Caritas typically follows a hybrid work schedule, which allows for one day of remote work each week and four days spent in the office located at 1201 Maine Avenue, S.W., Suite 1000, Washington, DC. This hybrid approach is designed to provide flexibility while ensuring that care managers can meet face-to-face with members, caregivers, and other healthcare providers on a monthly basis as required.

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Is it necessary to have experience with Medicaid members for the Part Time Complex Care Manager II, RN/LICSW role?

Yes, previous experience supporting Medicaid members is preferred for the Part Time Complex Care Manager II, RN/LICSW role at AmeriHealth Caritas. Having at least one year of case management experience within a managed care organization plays a crucial role in effectively addressing the unique challenges and needs that Medicaid beneficiaries face. This experience is beneficial in delivering tailored support and navigating the complexities of healthcare systems.

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What kind of benefits can be expected as a Part Time Complex Care Manager II, RN/LICSW at AmeriHealth Caritas?

As a Part Time Complex Care Manager II, RN/LICSW at AmeriHealth Caritas, you can expect a comprehensive benefits package that includes competitive pay, flexible work options, and health insurance coverage for you and your dependents from day one. Additional perks include paid time off, tuition reimbursement, participation in a 401(k) plan, and an annual incentive program. We believe in supporting our associates so they can focus on delivering high-quality care to our members.

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Common Interview Questions for Part Time Complex Care Manager II, RN/LICSW
How do you prioritize tasks as a Part Time Complex Care Manager II, RN/LICSW?

In your response, emphasize the importance of assessing urgency and the needs of each member. Discuss tools or methods you use for effective prioritization, such as creating a list of tasks based on member needs, deadlines, and clinical significance, which allows you to provide timely and appropriate care.

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Can you describe a challenging case you managed and how you resolved it?

This is your chance to showcase your problem-solving skills! Detail the complexities of the case, the barriers faced, and the steps you took to address the challenges. Highlight the successful outcomes and what you learned from that experience to better manage future cases.

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How do you ensure effective communication with members and their families?

Discuss the strategies you employ to enhance communication, such as using plain language, active listening, and confirming understanding. Mention the value of empathy and relationship-building in ensuring that members and their caregivers feel heard and supported in their healthcare journey.

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What techniques do you use for medication management and reconciliation?

Highlight your approach to medication management including regular reviews, reconciling inconsistencies, and engaging with members to ensure adherence to their medication plans. Share any tools or systems you utilize to track medications and communicate changes effectively.

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How do you advocate for your members in a multidisciplinary team?

Share examples of how you effectively represent your members' needs in team meetings. Talk about your techniques for sharing valuable insights and recommendations and how you collaborate with other professionals to address any challenges encountered.

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What do you consider the most important aspect of case management?

Your response should highlight the importance of holistic care coordination, where you address all facets of a member’s health. Emphasize the need to consider not just medical needs but also social, emotional, and environmental factors that influence health.

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How do you keep current with changes in healthcare regulations and practices?

Discuss your commitment to ongoing education, whether through attending seminars, webinars, or engaging with professional organizations. Share how you apply this knowledge to enhance your practice and embed best practices into your daily work.

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What methods do you use to engage and motivate your members in their health goals?

Focus on techniques like motivational interviewing and setting realistic, measurable goals. Discuss how you tailor your approach based on the individual’s unique circumstances to encourage them to take charge of their health.

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Can you explain how you assess a member's social determinants of health?

In your response, illustrate the importance of a thorough assessment process that includes inquiring about housing stability, financial resources, transportation access, and community support systems. Highlight how this information informs care plans to provide adequate support.

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How do you document your interactions and care plans for members?

Describe your systematic approach to documentation, emphasizing accuracy and completeness. Discuss the tools you use and the importance of maintaining clear records to facilitate continuity of care and collaboration among the team.

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AmeriHealth Caritas is a national leader in health care solutions for people who are at a low income level and/or are chronically ill. From our humble beginnings in 1983 in a West Philadelphia hospital, we've grown into one of the largest and m...

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DATE POSTED
April 1, 2025

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