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Specialist QA- US Remote

Career Category

Quality

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialist QA

What you will do

Let’s do this. Let’s change the world. In this vital role you will provide quality assurance support to the Product Quality organization as a subject matter expert of quality systems and records. In this team-based role you will directly add to the success of the Product Quality team by collaborating within PQ and with diverse levels in functional areas including Supply Chain, Manufacturing, Quality Control, Quality Assurance, Regulatory, Quality Engineering, International Quality and Process development on projects, issue resolution and investigations. The QA Specialist will use technical abilities and knowledge of QMS processes, procedures, and regulations to lead and deliver quality assurance responsibilities while owning, reviewing, and/or approving Product Quality records and documentation including: product specifications, in-process control specifications, specification technical reports, annual product reviews (APRs), international expansion forms, change control records, appendix docs (data sheets and data analysis), Deviation Investigations/Root Cause Analysis, CAPAs, analytical comparability protocols, analytical comparability reports, and procedures. Additionally, this role will approve commercial variation records (GDCR), and may provide training to other staff.

Responsibilities:

As a team member you will use your technical abilities to execute transactions in GMP systems (Veeva CDOCs, Trackwise, etc.) and may include additional business process support for APRs and site audits, as needed. The QA specialist may also support managing products in the annual product review cycles at Amgen.

  • Provide QA Systems expertise and QA support to the Product Quality organization (PQ and Stability) by working within a team environment.
  • Provide Product Quality QA support to one or more of Amgen's clinical and commercial products by working directly with Product Quality Leaders and Principal Product Quality Leaders on QA tasks.
  • Responsible for QA tasks in support of both clinical and commercial Product Quality Leaders, including ownership, QA review and approval of documents (Protocols, Reports, Specifications, IPC’s, Annual Product Review, etc.), and execution of transactions (Owner and/or QA Contact) in relevant GMP systems (VEEVA CDOCS, Change Control, Deviation/CAPA, etc.) and may include additional business process support.
  • Support of audits/inspections, APR management, and other processes as required.
  • Supporting/facilitating continuous improvement initiatives intended to increase Quality systems efficiencies within and outside of the PQ organization.
  • Interact with other functional areas within Amgen such as Corporate Quality, International Quality, Quality Control, Regulatory, Process Development, Site Quality Assurance, Supply Chain, Manufacturing, etc.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of Quality, Operations, Scientific, or Manufacturing experience

Or

Bachelor’s degree and 4 years of Quality, Operations, Scientific, or Manufacturing experience

Or

Associate’s degree and 8 years of Quality, Operations, Scientific, or Manufacturing experience

Or

High school diploma / GED and 10 years of Quality, Operations, Scientific, or Manufacturing experience

Preferred Qualifications:

  • Understanding of pharmaceutical sciences, quality, compliance and regulatory requirements associated with biologics and/or synthetics manufacturing and QC testing for clinical and/or commercial products.
  • General understanding of biopharmaceutical bulk and drug product development and manufacturing and general knowledge of cGMP’s.
  • Previous experience using VEEVA, Trackwise and other Amgen quality systems.
  • Quality Assurance experience reviewing and approving cGMP documentation (Protocols, Reports, Specifications, SOP’s, etc.).
  • Strong Investigation skills (related to Deviations/CAPAs/EVs) and/or experience owning change control records.
  • Experience with Amgen variation management processes and systems.
  • Experience working on a cross-functional team in a matrix environment and strong project management skills.
  • Excellent written and verbal communication skills, including facilitation and presentation skills.
  • Competency in interacting with Senior Management.
  • Strong organizational skills and the ability to manage and prioritize multiple/competing tasks and deliverables.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

.

Salary Range

109,307.00 USD - 129,509.00 USD
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Average salary estimate

$119408 / YEARLY (est.)
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$109307K
$129509K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialist QA- US Remote, Amgen

Join Amgen as a Specialist QA and become part of our mission to transform the lives of patients suffering from serious illnesses. At Amgen, we’ve been leading the biotech charge since 1980, focusing on pioneering treatments in Oncology, Inflammation, General Medicine, and Rare Diseases, benefiting millions worldwide. In this exciting role, you'll be the go-to expert for quality assurance, partnering closely with the Product Quality team to ensure we meet the highest standards in our products. As you delve into the world of quality systems, your responsibilities will include reviewing and approving critical documentation such as product specifications, annual product reviews, and change control records. You'll engage in team activities that require your sharp technical skills and a solid grasp of regulations and quality management systems. You’ll also collaborate across various departments including Supply Chain and Quality Control to drive continuous improvement initiatives aimed at enhancing our quality systems. If you have a keen eye for detail and a passion for impacting patient lives, you'll thrive in our collaborative environment. Whether you’re using GMP systems like Veeva and Trackwise or engaging with audits, your contributions will be pivotal. Join us in our quest to deliver innovative medicines that help improve the quality of life for patients. Amgen offers a supportive culture with great benefits aimed at your personal and professional growth, making this a truly rewarding career move!

Frequently Asked Questions (FAQs) for Specialist QA- US Remote Role at Amgen
What are the responsibilities of a Specialist QA at Amgen?

As a Specialist QA at Amgen, you’ll engage in various responsibilities essential to the Product Quality organization. This includes acting as a subject matter expert, providing quality assurance support, collaborating with teams across different functions, and reviewing key quality documents. Your role also encompasses supporting audits, managing product review cycles, and facilitating continuous improvements in quality systems. Your contributions are critical to ensuring our therapeutic products meet the highest standards of quality and compliance.

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What qualifications are needed for the Specialist QA position at Amgen?

Candidates for the Specialist QA position at Amgen should have at least a Doctorate or Master’s degree alongside relevant experience in Quality or Manufacturing. Alternatively, a Bachelor's degree with four years of experience or an associate's degree with eight years can be sufficient. Preferred qualifications include a strong understanding of pharmaceutical sciences, quality compliance, prior experience with VEEVA and Trackwise systems, and excellent investigation and communication skills. These qualifications help ensure you can effectively navigate and enhance our quality assurance processes.

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How does a Specialist QA at Amgen contribute to patient safety?

A Specialist QA at Amgen plays a crucial role in safeguarding patient safety by assuring that all products meet stringent quality standards before reaching the market. By reviewing and approving vital quality documents, leading investigations, and collaborating across departments, you help ensure that every product adheres to Good Manufacturing Practices (GMP). Your expertise directly impacts the quality of treatments available to patients, contributing significantly to their health and well-being.

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What tools and systems do Specialist QAs at Amgen use?

As a Specialist QA at Amgen, you will utilize industry-standard tools and systems such as VEEVA, Trackwise, and various GMP systems. These platforms are essential for managing quality documentation, executing transactions, and supporting audits. Your proficiency in these systems will aid in streamlining processes and enhancing efficiency within the Product Quality organization, ultimately benefiting our manufacturing cycle and the overall quality assurance goals.

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What kind of career development opportunities does Amgen offer for Specialist QA roles?

Amgen is committed to the professional growth and development of its employees, including those in Specialist QA roles. The company offers a comprehensive benefits package that includes career development opportunities, access to training, mentorship programs, and a supportive culture that encourages innovation. By being part of the Amgen team, you will have opportunities to enhance your skills and advance your career in the biotechnology field.

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Common Interview Questions for Specialist QA- US Remote
How do you prioritize quality assurance tasks in a fast-paced environment?

In a fast-paced quality assurance environment, prioritization is key. I typically assess tasks based on urgency and impact on patient safety and product quality. I break down projects into manageable steps, allocate time effectively, and communicate actively with team members to ensure alignment and transparency. This method helps maintain focus on critical tasks while accommodating changing priorities.

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Can you describe a situation where you had to resolve a deviation or non-compliance issue?

Certainly! I once encountered a significant deviation during a product review. I first gathered all relevant data and engaged with cross-functional teams to understand the root cause. After thorough investigation and analysis, I implemented corrective and preventive actions. This proactive approach not only resolved the issue but also improved our compliance protocols moving forward.

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What experience do you have with GMP systems like VEEVA and Trackwise?

I have extensive experience using both VEEVA and Trackwise in quality assurance roles. In my last position, I was responsible for documenting and approving quality records in VEEVA and managing deviations and CAPAs through Trackwise. My familiarity with these systems has enabled me to streamline processes and ensure compliance efficiently.

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How do you approach auditing processes in quality assurance?

My approach to auditing in quality assurance is systematic and thorough. I prepare by reviewing all relevant documentation and protocols beforehand. During the audit, I pay careful attention to compliance with regulatory requirements and internal procedures. Post-audit, I collaborate with teams to review findings and develop actionable plans for improvement, fostering a continuous learning environment.

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What qualities do you think are essential for a successful Specialist QA?

A successful Specialist QA must possess strong analytical skills, attention to detail, and collaborative spirit. Effective communication and the ability to work cross-functionally are also vital for addressing quality issues. Moreover, adaptability and a proactive mindset enhance one's effectiveness in driving quality improvement initiatives in a dynamic environment.

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Describe your experience with product specifications and change control records.

In my previous roles, I have regularly worked with product specifications and change control records. I ensure that all specifications are compliant with regulatory guidelines and are thoroughly reviewed before approval. For change control, I follow a detailed process to assess the potential impact on quality and document all changes methodically, collaborating with relevant stakeholders to ensure alignment.

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How would you handle a disagreement with a team member regarding a quality assurance decision?

If I encountered a disagreement with a team member over a quality assurance decision, I would approach the conversation with an open mind. I believe in communicating clearly and respectfully while listening to their perspective. Together, we would analyze the data and rationale behind our choices, ultimately aiming for a resolution that safeguards product quality and patient safety.

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What strategies do you use to maintain compliance with regulatory standards?

To maintain compliance with regulatory standards, I utilize a combination of regular training, thorough document reviews, and staying updated on regulatory changes. Conducting internal audits also helps identify gaps, while ongoing communication with all stakeholders ensures everyone is aligned with our compliance goals. These strategies create a culture of accountability and continuous improvement.

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Can you explain the significance of Deviation Investigations in QA?

Deviation Investigations are crucial in quality assurance, as they help identify the root causes of any non-conformance issues. By conducting thorough investigations, we learn from our mistakes and implement corrective actions to prevent recurrences. This process not only improves product quality but also reinforces our commitment to compliance and patient safety.

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What motivates you to work in quality assurance?

My motivation to work in quality assurance stems from my passion for ensuring the highest standards of quality in healthcare products. I find fulfillment in knowing that my work directly impacts patient safety and well-being. The dynamic nature of QA, combined with the opportunity to collaborate with diverse teams, further fuels my enthusiasm for this field.

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To serve patients. Amgen strives to serve patients by transforming the promise of science and biotechnology into therapies that have the power to restore health or save lives. In everything we do, we aim to fulfill our mission to serve patients....

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DATE POSTED
April 19, 2025

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