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Job details

DevOps Engineer



Location:
Trivandrum

About us

At Arbor, we’re on a mission to transform the way schools work for the better. 

We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. 

Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. 

At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. 

About the role

We are looking for a knowledgeable and collaborative DevOps Engineer (3 to 5 years experience) to join our DevOps team and help us improve the resilience and performance of the Arbor platform, enabling the business to rapidly scale. The remit and focus of the role is to collaborate with the solution architect and engineering teams to continuously fix and/or improve the architecture, infrastructure and the way we work. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a highly technical and communicative person, this is the role for you.

Core responsibilities

  • Work with the Lead DevOps Engineer to identify improvements within the platform infrastructure and implement plans to address
  • Contribute to improving our CI/CD pipelines
  • Develop Infrastructure as Code solutions
  • Assist in incident response and resolution, and subsequent post-mortems and retrospectives
  • Document obsessively, relying on Playbooks/Runbooks and systems documentation to aid knowledge transfer


About you

  • Experience of DevOps Engineering and operating a large scale platform
  • Experience of distributed cloud systems, and specifically Amazon Web Services
  • Experience of Infrastructure as Code tooling, such as Terraform, Ansible, Cloudformation etc
  • Understanding of relational database technologies and their cloud versions (e.g. AWS Aurora)
  • Experience with nginx or similar technologies
  • Experience with DataDog, Prometheus or similar tools
  • A positive and proactive attitude to problem solving 
  • A team player, willing to muck in and help others when needed, driven personality who asks questions and actively participates in discussions

Bonus skills

  • Experience with messaging and distributed asynchronous workloads
  • Past experience with enterprise solutions running at scale
  • Familiarity with kanban and agile development processes
  • Experience with Docker and containerisation
  • Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design, Test-Driven Development, etc.



Interview process

  1. Phone screen
  2. 1st stage
  3. 2nd stage

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com.

Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. 

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively  encourage applications from people of all backgrounds. 

Refer a friend 

Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: careers@arbor-education.com 


Please note: We are unable to provide visa sponsorship at this time.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About DevOps Engineer, Arbor Education

Arbor is on the lookout for a talented DevOps Engineer to join our dynamic team! Based in Trivandrum, our mission is to revolutionize the way schools function, providing tools that enhance the educational experience while prioritizing the well-being of educators. As a DevOps Engineer with us, you will play a crucial role in scaling our robust platform, ensuring its resilience and performance in a fast-paced environment. In this collaborative role, you'll be working closely with our Lead DevOps Engineer, solution architects, and engineering teams to identify areas for improvement in our infrastructure and development processes. Your day-to-day will involve enhancing our CI/CD pipelines, developing Infrastructure as Code solutions, and actively participating in incident resolution and retrospectives, ensuring that knowledge is shared and documented effectively. If you're passionate about leveraging technology to create positive changes in education, love working with Amazon Web Services, and thrive in a problem-solving environment, then this position may be the perfect fit for you. Join us in our exciting journey to make schools joyful places to work and learn, and let’s empower educators together at Arbor!

Frequently Asked Questions (FAQs) for DevOps Engineer Role at Arbor Education
What are the core responsibilities of a DevOps Engineer at Arbor?

As a DevOps Engineer at Arbor, your main responsibilities will include collaborating with the Lead DevOps Engineer to identify improvements within our platform infrastructure and implementing those changes. You will be involved in enhancing our CI/CD pipelines, developing Infrastructure as Code solutions, and assisting in incident response and resolution. Documentation is also key in this role, ensuring effective knowledge transfer that aids in continuous improvement.

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What qualifications do I need to apply for the DevOps Engineer position at Arbor?

To be considered for the DevOps Engineer position at Arbor, you should have 3 to 5 years of experience in DevOps Engineering, especially with large scale platforms. Required qualifications include familiarity with Amazon Web Services, experience with Infrastructure as Code tools like Terraform or Ansible, and a solid understanding of relational database technologies. A proactive and collaborative attitude will also be essential for success in this role.

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What tools and technologies should I be familiar with for the DevOps Engineer role at Arbor?

Candidates for the DevOps Engineer position at Arbor should be familiar with cloud systems, particularly Amazon Web Services, and Infrastructure as Code tooling such as Terraform and Ansible. Knowledge of monitoring tools like DataDog or Prometheus, as well as experience with nginx or similar web technologies, will be highly beneficial.

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What is the interview process for the DevOps Engineer role at Arbor?

The interview process for the DevOps Engineer position at Arbor consists of three stages: a phone screen, followed by two in-person interview stages. We strive to create a fair and comfortable recruitment experience, and we encourage candidates to reach out for any reasonable adjustments needed during the application or interview process.

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Does Arbor support diversity and inclusion in its hiring process for the DevOps Engineer role?

Yes, Arbor is committed to being an equal opportunities organization. We celebrate and support people from all backgrounds and actively encourage applications from diverse candidates. Our goal is to create an inclusive workplace where everyone can thrive, and we provide the necessary support to achieve this.

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Common Interview Questions for DevOps Engineer
Can you explain the importance of CI/CD in DevOps?

CI/CD, or Continuous Integration/Continuous Deployment, is crucial in DevOps as it enables rapid development and deployment of software. It reduces integration issues and allows for quicker feedback, which is essential for improving product quality. When preparing to answer this question, emphasize your experience with CI/CD pipelines and the impact they had on your previous projects.

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How do you approach incident response as a DevOps Engineer?

In incident response, I prioritize quick identification and resolution while ensuring that thorough documentation and post-mortem analyses are conducted afterward. This not only mitigates immediate issues but also helps prevent future occurrences. Sharing specific examples from your past experiences dealing with incidents can strengthen your response.

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What is Infrastructure as Code, and why is it important?

Infrastructure as Code (IaC) enables the management of IT infrastructure through code rather than manual processes. This practice enhances consistency, reduces human error, and accelerates deployment processes. When answering, mention tools you’ve used like Terraform, and how IaC has benefited your projects.

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How do you maintain documentation in your DevOps practices?

Maintaining documentation is vital for knowledge transfer and operational efficiency. I ensure that my documentation is up-to-date, using methods like Playbooks and Runbooks. I advocate for a culture where team members contribute to documentation, making it a collective responsibility. Share specific tools or processes that have worked for your teams.

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Can you discuss your experience with cloud technologies, especially AWS?

I have substantial experience with AWS, using services like EC2 and S3, and implementing various architectures that leverage these services effectively. Discuss specific projects where you utilized AWS to solve problems and enhance system performance.

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What best practices do you follow in DevOps?

I adhere to best practices like Continuous Testing, maintaining clean code, and embracing Agile methodologies. I also focus on integrating monitoring and logging from the start, ensuring we have real-time insights into system performance. Providing examples of how these practices improved outcomes will lend credibility to your answer.

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Describe an experience where you collaborated with development teams.

Collaboration with development teams is key in DevOps. I regularly work with developers to align on deployment strategies, ensure code quality, and resolve issues swiftly. Sharing a specific story that highlights how your collaborative efforts enhanced a project can showcase your teamwork skills.

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How do you handle pressure during system outages?

During system outages, I remain calm and focused, quickly assessing the situation to devise a response plan. Communication is key, so I ensure all stakeholders are informed about the status and actions being taken. Pointing out a specific incident where you successfully navigated a high-pressure situation could enhance your response.

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What tools do you prefer for monitoring and logging, and why?

I prefer using tools like Prometheus for monitoring and ELK stack for logging. These tools provide comprehensive insights into system health, enabling proactive issue resolution. Mention how these tools have effectively served your previous roles, providing measurable outcomes.

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What would motivate you to improve the infrastructure at Arbor?

My motivation to improve Arbor's infrastructure stems from a desire to enhance user experiences and support the dedicated educators we serve. By creating a more robust and scalable platform, we can significantly impact the educational landscape. Sharing your vision for technology's role in education can resonate well with the company’s mission.

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Arbor provides dashboards to management that give instant insight into where to target resources most effectively. Key performance indicators can be measured and monitored in real-time, letting management see if they are performing below, at or ab...

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Full-time, remote
DATE POSTED
March 27, 2025

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