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QA Engineer

Location: Remote, UK

Salary: £52,500 per year

About us

At Arbor, we’re on a mission to transform the way schools work for the better. 

We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. 

Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. 

At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. 

About the role

The QA Engineer position is pivotal to Arbor’s commitment to deliver superb quality software to our customers, and our drive to make engineering teams more efficient.  The  QA Engineer will assist the Head of QA to deliver Arbor’s QA Strategy by supporting the implementation of best practice and process.  

The role will work directly with our product delivery teams to define test plans for major releases, and perform manual and exploratory testing to ensure bugs and issues are found during development and prior to release.  Delivery teams are domain-aligned cross-functional teams made up of developers, testers, product managers, and software engineering managers.  The QA Engineer will collaborate with the Product Managers and engineering team to form good testable acceptance criteria for each story, and ensure these are delivered as intended.

Core responsibilities

  • Collaborate with the development team to define testable acceptance criteria for each story.
  • Perform manual and exploratory testing across feature releases and record outcomes within the test management system.
  • Maintain the manual regression test suite.
  • Identify and record defects fully to enable accurate triage.
  • Create and maintain test documentation, reports, and metrics.
  • Identify opportunities for continuous improvement in the testing process.
  • Proficiency in test case creation and management.
  • Proven experience creating queries in SQL to interrogate databases.
  • API testing experience utilising tools such as Postman. 
  • Good/Strong knowledge of QA methodologies, tools, and best practices.
  • Experience working within agile cross-functional teams.
  • Ability to work across multiple projects and be adaptable to a fast-paced environment.
  • Good/Strong collaboration and communication skills with technical and non-technical stakeholders.

Bonus Skills

  • Experience in EdTech.
  • Performance testing experience or knowledge.
  • Familiarity using BDD and/or Gherkin syntax.
  • Proficiency in programming languages such as PHP, Javascript, or Python. 
  • Experience with Playwright.
  • Professional certifications such as ISTQB. 

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

  • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
  • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
  • Life Assurance paid out at 3x annual salary
  • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks 
  • Private Dental Insurance with Bupa 
  • Salary sacrifice Pension provided by Scottish Widows
  • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
  • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
  • Access to services such as Calm and Bippit (financial wellbeing coaching) 
  • All of our roles champion flexible working and we are happy to discuss what this means to you
  • Social committees that plan team, office and company wide events to bring people together and celebrate success
  • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
  • Volunteer with a charity of your choice for a day each year



Interview Process

  1. Phone screen
  2. 1st Stage
  3. Task
  4. 2nd Stage

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at careers@arbor-education.com.

Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. 

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively  encourage applications from people of all backgrounds. 

Refer a friend 

Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: careers@arbor-education.com 


Please note: We are unable to provide visa sponsorship at this time.

Average salary estimate

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$52500K

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What You Should Know About QA Engineer, Arbor Education

At Arbor, we’re not just about technology; we’re about making a genuine difference in the education sector. As a QA Engineer, you will play a vital role in ensuring the highest quality of our software offerings aimed at over 7,000 schools. This remote position, based in the UK, offers an annual salary of £52,500 and the chance to work alongside a passionate team dedicated to transforming school operations. You will collaborate closely with cross-functional teams, defining testable acceptance criteria and executing both manual and exploratory testing to catch bugs early in the development process. Your contributions will be crucial in helping streamline our product delivery while making the lives of educators better. We value continuous improvement and encourage our QA Engineers to identify new testing methods and enhance our processes further. If you have a strong grasp of QA methodologies and tools, proficiency in SQL, and a love for working in agile environments, Arbor could be your perfect work home. Plus, we offer a robust benefits package including 32 days of holiday, comprehensive wellness programs, and professional development opportunities that underscore our commitment to a supportive workplace culture. Ready to help make schools happier places to work? Join us at Arbor, where your work can change lives every day.

Frequently Asked Questions (FAQs) for QA Engineer Role at Arbor Education
What are the core responsibilities of a QA Engineer at Arbor?

As a QA Engineer at Arbor, your primary responsibilities involve collaborating with development teams to define testable acceptance criteria for software stories, performing manual and exploratory testing across feature releases, and maintaining the manual regression test suite. Additionally, you'll identify and record defects, create test documentation, and look for continuous improvement opportunities in the QA process.

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What qualifications are needed for the QA Engineer position at Arbor?

To be considered for the QA Engineer role at Arbor, candidates should have a solid understanding of QA methodologies and tools, experience in manual and exploratory testing, and proficiency in SQL for database interrogation. Familiarity with API testing tools such as Postman is essential, and experience working within agile cross-functional teams is highly valued.

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How does Arbor support the professional growth of QA Engineers?

At Arbor, we are committed to the professional development of our QA Engineers. We offer a dedicated training budget for continued professional education, including CPD courses, upskilling resources, and professional memberships. We believe that continuous learning enhances the quality of work and contributes to a positive workplace atmosphere.

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What benefits does Arbor offer to its QA Engineers?

Arbor offers a comprehensive benefits package for its QA Engineers, including 32 days of holiday, private dental insurance, life assurance, and enhanced family leave policies. We also provide wellness support services and flexible working arrangements to ensure a work-life balance that promotes overall well-being.

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Is experience in EdTech required for the QA Engineer role at Arbor?

While experience in EdTech is a bonus for the QA Engineer role at Arbor, it's not a strict requirement. We value diverse backgrounds and skill sets, and strong QA skills combined with a passion for improving educational tools can make you an exceptional candidate.

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Common Interview Questions for QA Engineer
Can you describe your experience with manual testing?

In your response, outline specific examples of manual testing you have conducted, the tools you used, and any methodologies you followed. Highlight how your testing led to bug identification and overall product improvement.

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How do you determine testable acceptance criteria?

Explain the process you follow to collaborate with product managers and developers to define clear and testable acceptance criteria. Discuss how this practice helps ensure the software meets user needs and quality standards.

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What methods do you use for defect tracking?

Share the defect tracking tools you've used and discuss your methodology for recording and prioritizing defects. Mention how effective defect tracking contributes to successful project delivery.

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What is your experience with SQL in testing?

Provide examples of how you have utilized SQL in your testing processes. Describe specific queries you've created to validate data integrity and how this skill has enhanced your testing capabilities.

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Can you explain how you handle tight deadlines in a testing environment?

Discuss specific strategies you employ to manage your time effectively when faced with tight deadlines, such as prioritizing test cases or working closely with development teams to expedite issue resolution.

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What tools do you use for API testing?

Mention API testing tools you have experience with, such as Postman, and describe how you use them to perform tests. Include an example of a challenge you faced and how you overcame it using those tools.

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What improvements have you implemented in a QA process in the past?

Share a specific case where you identified an area for improvement in a QA process, the steps you took to implement change, and the positive outcomes that followed.

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How do you ensure effective communication with non-technical stakeholders?

Describe your approach to simplifying technical concepts for non-technical stakeholders. Give an example where clear communication led to better project outcomes.

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How do you balance multiple projects at once?

Discuss your time management techniques, such as using task lists or project management tools, and provide examples of how you successfully juggled multiple projects while maintaining quality.

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What do you consider to be the most significant trends in QA today?

Discuss current trends such as automation, quality engineering, or the role of AI in testing. Explain how these trends can positively impact QA processes and outcomes, and how you stay informed about industry developments.

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April 5, 2025

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