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Compliance Quality Assurance Officer Senior

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

Under the direction of the Compliance Risk and Monitoring Manager and/or the assigned CQA Team Lead, executes and/or direct risk-based compliance monitoring programs as the 'lead', working with multiple products/services and multiple business segments. Assists CQA Team Lead in reviewing completed monitoring programs and reports and provides timely feedback to CQA staff. Keeps abreast of current or new laws and regulatory requirements. Updates assigned monitoring programs accordingly. Conducts root cause analysis of exceptions, resulting in the creation of viable and effective recommendations, obtaining concurrence with CQA team lead and/or Compliance Risk and Monitoring Manager. Conducts closing meetings to discuss monitoring results with business line management determining appropriate action steps to resolve control gaps and deficiencies as required. As applicable, provides direction to assigned personnel regarding the completion of compliance monitoring programs; conducts first line review of completed work; and assists with the development, design and implementation of policies and procedures.

This position is not eligible for Visa sponsorship.

Due to work requirements, candidates must be located within 30 miles of Green Bay or Milwaukee, WI.

We invite you to view the opportunity below. 

As a Quality Assurance Officer Senior, you will: 

  • Execute and perform compliance reviews within assigned area to measure the organization’s compliance with federal and state banking and related financial services laws and regulations.
  • Assist CQA Team Lead in conducting first line review of completed monitoring programs and reports and provides timely feedback to CQA staff.
  • Research questions concerning laws, regulations and report findings to the responsible areas.
  • Keep abreast of current or new laws and regulatory requirements. Update assigned monitoring programs accordingly.
  • Conduct root cause analysis and prepare issue documentation. Work with CQA Team Lead on drafting Compliance Performance Recommendations.
  • Conduct closing meetings to discuss monitoring results with business line management.


Education

  • Bachelor's Degree or equivalent combination of education and experience in Accounting, Finance, Business, or Law. Required


Experience

  • 2-5 years External/internal audit, compliance, banking operations, regulatory, examination or equivalent with emphasis in regulatory compliance issues. Required
  • 5-7 years External/internal audit, compliance or regulatory examination or equivalent with emphasis in regulatory compliance issues. Preferred
  • 5-7 years Supervisory Preferred


Licenses and Certifications

  • Other CRCM Preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

  • Retirement savings including both 401(k) and Pension plans. 

  • Paid time off to volunteer in your community. 

  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

  • Competitive salaries with professional development and advancement opportunities. 

  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

  • Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$63,000.00 - $108,000.00 per year

Average salary estimate

$85500 / YEARLY (est.)
min
max
$63000K
$108000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Compliance Quality Assurance Officer Senior, Associated Bank

Are you ready to elevate your career as a Compliance Quality Assurance Officer Senior at Associated Bank? We are on the lookout for dynamic individuals who are passionate about maintaining compliance in the financial sector. Nestled in the heart of Milwaukee, this role provides the unique opportunity to work closely with the Compliance Risk and Monitoring Manager while leading risk-based compliance monitoring programs across various products and business segments. In this role, you’ll not only review compliance monitoring programs and offer timely feedback to your team but also keep yourself updated on the latest regulatory changes, ensuring that our practices remain compliant. You'll conduct thorough root cause analyses on compliance exceptions, lead closing meetings with business line management, and develop actionable recommendations to address identified gaps. Our ideal candidate should have a Bachelor’s degree in Accounting, Finance, Business, or Law, along with 2-5 years of relevant experience in audit or regulatory compliance. Here at Associated Bank, we pride ourselves on nurturing your professional growth with a variety of benefits tailored to promote well-being and community involvement. Plus, we recognize the essential role our colleagues play in our success, continually voting us a best workplace in the Midwest. If you’re within 30 miles of Green Bay or Milwaukee and ready to join a team that values inclusivity and support, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Compliance Quality Assurance Officer Senior Role at Associated Bank
What are the responsibilities of a Compliance Quality Assurance Officer Senior at Associated Bank?

As a Compliance Quality Assurance Officer Senior at Associated Bank, your primary responsibilities include executing compliance reviews, assisting the CQA Team Lead with monitoring programs, conducting root cause analysis of compliance exceptions, and providing actionable recommendations. You will also keep updated with new regulatory requirements and conduct closing meetings with management to address control gaps, ensuring our operations adhere to federal and state laws.

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What qualifications are needed for the Compliance Quality Assurance Officer Senior position at Associated Bank?

To be considered for the Compliance Quality Assurance Officer Senior role at Associated Bank, you should hold a Bachelor's degree in Accounting, Finance, Business, or Law, alongside 2-5 years of experience in external/internal audit, compliance, or regulatory examination. Preference is given to candidates with 5-7 years of supervisory or more specialized experience in regulatory compliance.

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How does Associated Bank support the development of its Compliance Quality Assurance Officer Seniors?

Associated Bank is committed to the growth and development of its staff, including Compliance Quality Assurance Officer Seniors. We provide competitive salaries, retirement savings plans, and opportunities for professional development. Moreover, employees can access well-being programs and various incentives, reinforcing our dedication to supporting every colleague in their career journey.

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What is the work environment like for a Compliance Quality Assurance Officer Senior at Associated Bank?

At Associated Bank, the work environment for a Compliance Quality Assurance Officer Senior is inclusive and dynamic. We value diverse perspectives and foster a culture that promotes employee growth. Our teams collaborate closely, and you’ll be encouraged to share your insights and drive improvements in compliance monitoring programs, making your contribution vital to our success.

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Is the Compliance Quality Assurance Officer Senior position eligible for remote work at Associated Bank?

The Compliance Quality Assurance Officer Senior position at Associated Bank is not eligible for Visa sponsorship, and due to work requirements, candidates must be located within 30 miles of Green Bay or Milwaukee. The role typically requires presence in the office to facilitate collaboration with team members and business line management.

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Common Interview Questions for Compliance Quality Assurance Officer Senior
What steps do you take to ensure compliance with regulatory requirements?

In preparing to answer this question, emphasize your systematic approach to monitoring compliance, including regular reviews of policies and procedures, staying updated with regulations, and conducting thorough training for team members.

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How do you handle discrepancies found during compliance reviews?

Explain your process for addressing discrepancies, focusing on root cause analysis, collaboration with affected teams, and how you develop actionable recommendations to mitigate future risks.

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Can you discuss a time you successfully led a compliance project?

Provide a specific example, detailing your role, the challenges faced, and the outcomes achieved. Highlight your leadership skills and your ability to mobilize resources effectively.

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What regulatory frameworks are you most familiar with?

Be prepared to talk about your knowledge of specific regulatory frameworks related to banking and finance, such as Dodd-Frank, Bank Secrecy Act, or AML regulations, and how you've applied this knowledge in past roles.

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How do you stay current with compliance regulations?

Share your methods for staying informed, such as subscribing to relevant industry publications, participating in webinars, attending workshops, or being involved in professional organizations related to compliance.

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What is your approach to conducting root cause analysis?

Discuss your structured approach to root cause analysis, ensuring you convey how you gather data, involve stakeholders, and develop solutions that address the underlying issues rather than just symptoms.

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How do you prioritize compliance monitoring tasks?

Illustrate your prioritization methods, considering risk assessment practices and the potential impact of non-compliance. Give examples of how you have successfully managed competing tasks under tight deadlines.

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Describe a situation where you had to influence management to take action on compliance findings.

Reflect on a scenario where your communication and persuasion skills resulted in management acknowledging the importance of compliance issues and ultimately taking corrective action.

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What metrics do you believe are essential for measuring compliance effectiveness?

Identify key performance indicators relevant to compliance and explain their significance in evaluating success and driving continuous improvement within the compliance program.

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How do you ensure that your team adheres to compliance standards?

Talk about your leadership style and methods for promoting accountability within your team. Discuss training, regular reviews, and your feedback process to continually reinforce compliance standards.

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At Associated Bank, we’re always working to create the best banking experience for our customers. To keep up with new technology, evolving trends and a shifting global landscape, innovation is key. We look back on our 160-year history with fondne...

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DATE POSTED
April 5, 2025

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