Retail Sales Consultant Burlington Mall

As a Retail Sales Consultant at AT&T in Burlington, your main responsibility is to connect authentically with customers and help them navigate our range of products and services. You'll be using a consultative sales approach, ensuring each customer feels valued and informed about their choices. Furthermore, participation in local events and making outbound calls to potential and existing customers will be part of your role, making it a truly community-oriented position.

While prior retail or customer-facing sales experience is a plus, it is not a strict requirement for the Retail Sales Consultant position at AT&T in Burlington. The company is open to training motivated individuals who are eager to learn. A passion for technology and excellent communication skills are important traits that can greatly benefit your application.

Retail Sales Consultants at AT&T in Burlington can expect to earn between $52,000 to $63,000 annually, which includes base pay and potential commission earnings. The commission structure is uncapped, providing motivated salespersons with outstanding earning potential. Initial salary may vary based on experience, geography, and performance in achieving sales goals.

As a Retail Sales Consultant with AT&T in Burlington, you’ll enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, and a tuition reimbursement program. Additional perks such as paid time off, sick leave, parental leave, and employee discounts of up to 50% on eligible services and products further enhance the employment experience.

AT&T places the safety of its employees and customers as a top priority. As a Retail Sales Consultant in Burlington, you can rest assured that the company follows all local and state guidelines to ensure a safe working environment during the COVID-19 pandemic.

In your response, share your passion for customer service, technology, and how you enjoy helping others meet their needs. Highlight specific instances where your motivation has led to positive outcomes in previous roles.

Focus on explaining your strategy for conflict resolution, emphasizing listening skills and empathy. Provide examples of how you've successfully diffused a situation and turned around a negative customer experience into a positive one.

Talk about specific sales targets you've met or exceeded in previous roles, detailing the strategies you employed, whether through upselling, enhancing customer relations, or effective communication.

Mention your habits, like reading tech blogs, attending workshops, or participating in training sessions, to show your proactive approach to staying informed about the latest products and services.

Share a personal anecdote that demonstrates your commitment to customer satisfaction, detailing the steps you took to understand and meet the customer’s needs successfully.

Explain your consultative sales approach, focusing on asking questions to understand customer needs and how you highlight product features that align with those needs.

Discuss techniques you use for time management and how you prioritize tasks based on customer needs and store demands, guaranteeing efficiency and high service levels.

Emphasize the importance of communication, trust, and collaboration within a team. Share how you contribute to building a positive team dynamic in your past roles.

Highlight your eagerness to learn and your methodical approach to mastering new information or software systems, possibly referencing training experiences or learning strategies you've found effective.

Tailor your answer to reflect AT&T’s values, community involvement, and reputation in the telecommunications industry. Share how these align with your own professional goals and values.