Webstore Manager

As a Webstore Manager at Axelera AI, your primary responsibilities will include overseeing the company's webstore across multiple international markets, optimizing it for usability and conversion, managing product launches and merchandising, and tracking webstore analytics to identify growth opportunities. You will also lead A/B testing, collaborate with various teams for successful order fulfillment, and ensure SEO best practices are in place.

To be a successful Webstore Manager at Axelera AI, you should have 3–5+ years of experience managing an e-commerce store, preferably in tech or consumer electronics. A proven track record in growing online sales, strong understanding of UX/UI and digital marketing, and experience with platforms like Shopify or WooCommerce are essential. Additionally, a data-driven mindset and solid project management skills will help you thrive in this role.

At Axelera AI, the working environment is dynamic, fast-paced, and deeply collaborative. As a Webstore Manager, you will have the opportunity to work in a supportive culture that values innovation and creativity, with the flexibility of working remotely or from our offices in Italy and the Netherlands. We believe in empowering our team members and celebrating diversity, making it a uniquely inclusive atmosphere.

Axelera AI approaches e-commerce growth through a combination of innovative strategies and data-driven decisions. As a Webstore Manager, you will play a key role by optimizing the webstore's performance, implementing effective SEO practices, and collaborating with marketing and operations teams to drive direct sales. Your focus on enhancing customer experience will also be crucial in solidifying our market presence across multiple international markets.

Career advancement opportunities for a Webstore Manager at Axelera AI are robust, given our commitment to innovation and growth. You will have the chance to lead significant projects, collaborate across departments, and play a crucial role in shaping the e-commerce strategy. As Axelera AI continues to expand, there will be opportunities to take on more responsibilities and potentially advance to senior management roles within the organization.

When answering this question, focus on specific examples that highlight your experience, including the platforms you've used, the strategies you implemented, and the outcomes of your efforts. Discuss how you responded to challenges and your approach to customer satisfaction, emphasizing your ability to optimize and grow the webstore.

Identify key metrics such as conversion rate, average order value, traffic sources, and customer retention rates. Mention how you’ve tracked these metrics in the past and the steps you took to improve them, showcasing your data-driven mindset.

Discuss your approach to user experience optimization, including UX/UI principles, A/B testing practices, and analytics tools. Provide examples of changes you've made that resulted in improved user engagement or higher conversion rates.

Share specific details about the campaign's goals, execution, and results. Highlight your role in collaboration with marketing teams, targeting strategies, and how the campaign positively impacted sales or customer engagement.

Talk about your understanding of SEO best practices and how you've applied them to improve visibility and reach for an e-commerce store. Mention the tools you've used and any strategies that significantly boosted organic traffic.

Explain your approach to continuing education, whether through online courses, industry blogs, webinars, or networking. Discuss how you apply that knowledge to innovate and improve the webstore's effectiveness.

Convey your strategies for addressing customer concerns, including prompt communication, empathy, and effective resolution processes. Highlight your belief in customer satisfaction and how it translates into business success.

List relevant tools you are familiar with, such as Shopify, WooCommerce, Google Analytics, and any A/B testing software. Discuss your experience, emphasizing how these tools have helped you enhance performance and user experience.

Describe the steps you take to prepare for a product launch, including collaboration with marketing and operations teams, timeline management, and pre-launch testing. Discuss any successful product launches you've overseen.

Share instances where you worked closely with teams like marketing, operations, and finance. Emphasize your communication skills, how you manage diverse viewpoints, and how collaboration led to achieving common goals.